Our people They're with you all the way
At Volkswagen Fleet we're lucky enough to have an exceptional group of people working for us, not just at head office, but also within our retailer network.
Our people understand the day-to-day needs and responsibilities of our customers - whether they are a Fleet Manager, Managing Director, Financial Officer, Human Resources representative, Logistics Manager or a Maintenance Controller.
We pride ourselves on not just listening to customers' needs, but actively meeting them too. So when you ask our customers why they do business with us, it's nice to hear the response: "When it comes to service, they never fail to deliver."
Area Fleet Managers
Our Area Fleet Managers understand that every business is different, with ever-changing requirements. They believe in working in partnership with customers, listening carefully to their needs. They're also passionate about Volkswagen products and can offer flexible and service-focused solutions based on extensive knowledge and experience.
Our network of Fleet Retailers have dedicated sales managers and executives to support our business customers and provide an efficient service. They have expert knowledge of Volkswagen's product range, as well as extensive fleet industry experience, enabling them to give customers first-class help and advice.
Business Centre team
Our Business Centre team are always on hand to support our customers, as well as our Area Fleet Managers and retailers. With a 'one business' attitude they provide up-to-date information on our products, prices and range of services all aimed at helping customers choose the right Volkswagens for their fleet.
So, whether you're booking a test drive, looking for your nearest Fleet Retailer, or wanting more information on fleet car residual values, our team of experts are on hand to give you the information you need.
You can call the Business Centre on 0800 38 989 38 from Monday to Thursday 8.30am to 6.00pm and Friday 8.30am to 5.30pm.
Contract Hire Managers
Our Contract Hire and Leasing Managers work alongside the Area Fleet Managers to create a better service for our customers. Once you've taken delivery of your new Volkswagen they're here to make sure that you and your car get the best possible aftersales care. We don't just want to sell you a car today we want to give you a great ownership experience.
Calls to and from the Fleet Business Centre will be recorded for training purposes.