A lady on her phone using Connected Services
A lady on her phone using Connected Services
A lady on her phone using Connected Services

Volkswagen connected services

Volkswagen offers a range of connected services so you can drive smarter. From infotainment to navigation, our services keep you connected and safe out on the road.

Connected car 

Your Volkswagen can be connected to the internet to bring a wide range of features and benefits to your journeys. Connected car refers to features including We Connect1, We Connect Plus, Connected Car Guide, in-car information services and more.

Radio and navigation

Our sat-nav systems not only help you find your way, but also give you instant access to entertainment features. Both Discover Navigation and Discover Navigation Pro allow you to create a WIFI hotspot in your Volkswagen so you can stream music and films, get traffic information in real time and check fuel prices on the go.

Breakdown and roadside assistance

Volkswagen repair engineer, looking out across a valley along a road

Click below to discover how we’re here to help in the event that you breakdown. You’ll also be able to take a closer look at comprehensive insurance packages by Volkswagen.

Next steps 

Important information :

To use the We Connect services, you need a Volkswagen ID user account and to log in to We Connect with your username and password. A separate We Connect or We Connect Plus contract must also be concluded online with Volkswagen AG. For We Connect Plus, following vehicle handover, you have 90 days in which to register the vehicle at www.portal.volkswagen-we.com and use the services for the full duration of the agreed free period.The use of We Connect mobile online services is enabled by means of an integrated internet connection. Volkswagen AG will be liable for the associated data costs incurred within Europe, with the exception of the ‘Streaming & Internet’ services and individual Volkswagen AG in-car apps. For the use of the ‘Streaming & Internet’ services, individual in-car apps and the Wi-Fi hotspot, data plans can be purchased from Cubic Telecom, our mobile communications partner, and used in the network coverage area within the EU. You can find information on prices and supported countries at https://vw.cubictelecom.com. Alternatively, you can use the Internet Radio and Media Streaming with a mobile device (e.g. smartphone), provided it has the ability to function as a mobile Wi-Fi hotspot. In this case, the corresponding services are only available subject to an existing or separate mobile phone contract between you and your mobile network operator and only within the coverage area of the respective mobile network. Additional fees (for example, roaming charges) may arise when receiving data from the Internet, depending on your particular mobile phone rate and especially when using the service abroad. A smartphone with a suitable iOS or Android operating system and SIM card with data option with an existing mobile data contract or one to be agreed separately between you and your mobile data provider is required to use the free We Connect app.

The availability of the individual We Connect and We Connect Plus services described in the packages may differ between countries and depends on the vehicle and equipment. The services are available for the agreed contract period and may be subject to substantive changes or ceased during the contract period. You can find more information at www.portal.volkswagen-we.com, model brochures and from your Volkswagen Retailer. For more information on mobile phone charges, please consult your mobile phone provider.
  • All prices listed are Manufacturer’s ‘On the road’ Recommended Retail Price. Volkswagen may change RRPs at any time (this includes where there are government changes in regulation and/or legislation). There may be a delay to any RRP displaying correctly on our materials. Always obtain prices from your chosen retailer.

    For fuel consumption and CO2 information for vehicles, view values in the price list or the configurator.

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