A technician typing into a computer plugged into a VW ID.3

ID. software update

Benefit from the updates for all of the ID. models

Benefit from the updates for all of the ID. models

Now available: the update for your ID.! Please visit us so we can update the software of your vehicle. Find additional information here as well as the relevant next steps.

Your next steps

If your  Retailer has  already contacted you then you do not need to take any further action. If you haven’t already arranged the update , find your next steps here:

  1. Arrange an appointment at your Volkswagen Retailer. You can find your local Retailer via this linkOpens an external link. As the update is likely to take 2 days your chosen Retailer will be able to provide you with the right temporary mobility solution for your requirements.

  2. You will be contacted by your Volkswagen Retailer as soon as the software update is finished and your vehicle is ready to be picked up.
  3. Please share your feedback about your service experience by answering the short survey that will be sent to your email address following your software update.
A selfie of a VW retailer employee
What additional functionality does the Software update provide?

In addition to the promised App Connect (across all ID. trim levels) and the augmented reality Head-up-Display (on Tech, Max, Tour and GTX trims), the ID.update will also provide your ID. with these additional functions:

A VW service employee leans into an ID.3 holding the steering wheel
Additional benefits of the update

Contact your Volkswagen Retailer now and arrange a service appointment.

Questions and answers at a glance 

Do you still have questions?

You’ve already been contacted for the software update or you have some questions? Please contact our customer services team or your Volkswagen Retailer directly

Next steps

Servicing and repairs

Important information for Volkswagen owners

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