About Us

When visiting Redditch Volkswagen.

Our services

Sales We specialise in meeting the needs of private customers, business users and fleet buyers. Service and maintenance We offer fixed price servicing for Volkswagen models 3-15 years old, up to and including 2.0 litre engines. We will Price Match a like-for-like written quote from any other garage within 5 miles, which also includes genuine Volkswagen parts. We also have a dedicated Paint and Body Centre, offering a comprehensive post-accident service.

Book a test drive

A test drive is an important part of buying your new car. The video opposite shows you what to expect. Please bring your current driving licence and decide on the type of test drive you would like, a short journey or a longer one to experience more of the capabilities and technologies on our vehicles.

The Financial Conduct Authority (FCA)is an independent body who regulates the financial services we provide to our customers. The details below are designed to clarify and give confidence to customers about the limited number of financial products we offer. Products we offer: We introduce a limited number of Insurance products (Asset Protection known GAP and Smart along with Tyre and Alloy Wheel Insurance) in our sales presentations each from a single insurer. We also work with a very limited number of lenders and will introduce customers to them where appropriate. They offer finance packages enabling customer to spread the cost of a vehicle purchase over a number of months and years. We can if requested provide a full list of lenders. What will you pay for our services? We charge you nothing for our services. A lender may pay us for introducing you if you proceed and take a finance product from them for the purchase of a vehicle. If you wish to know what the lender will pay us as either a fee or commission at any time in the sales process where a finance package is being considered. Please ask a member of the sales team and they will disclose the amount we will be paid.We will charge you nothing for our service, but If you take one of the recommended insurance products we offer, we will from the price you pay make a margin. Who regulates us? Johnsons Cars Ltd is authorised and regulated by the Financial Conduct Authority, either as a principal or as an appointed representative. Our permitted business is to act as a broker for consumer finance and to provide insurance distribution of non-investment insurance. You can check this on the FCA register by visiting the FCA website www.fca.org.uk/register or by contacting the FCA on 08700 111 6768 or 0300 500 8082. Ownership: Johnsons Cars Ltd is a private limited company. Registered Office empire Court, Albert Street, Redditch, Worcestershire B97 4DA. What to do if you have a compliant: If you wish to register a complaint. Please contact us as follows; by email: fcacomplaints@johnsonscars.co.uk. In writing: FCA Compliance manager, Johnsons Cars Ltd, Empire Court, Albert Street, Redditch, Worcestershire, B97 4DA. If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.