Most popular owners questions
Get answers to questions commonly asked by Volkswagen owners.
Yes. Call our Roadside Assistance team on 0800 912 1439 to renew your cover.
Not every Volkswagen comes with these as standard. For example, we don’t include them with our low-emission vehicles. This is to decrease weight and ensure they are exempt from the road tax. If you require a first aid kit or warning triangle, take a look at our safety kits here .
A chassis number or Vehicle Identification Number (VIN), is a 17-character code found on the bottom corner of your windscreen on the passenger’s side. It can also be found on your V5 certificate. For vehicles built before 1982, these may have a ten-digit or less VIN number. We do not hold records for these in the UK however you can contact the Wolfsburg Museum on +0049 5361 8486 171 for information.
We use and recommended Isofix child seat fittings. An Isofix child seat fixes directly and securely into your Volkswagen. It’s quick, simple and doesn’t require seat belts to secure the base. The full range of Isofix child seats is available to browse here .
If your car is equipped with front passenger airbag deactivation, the switch is normally located in the passenger glovebox.
If your vehicle isn’t fitted with front passenger airbag deactivation, check with your local retailer to see if it can be retro-fitted.
Cobra TrakPlus is the only tracking system approved by Volkswagen. Cobra is the European market leader for stolen vehicle tracking and the TrakPlus system has been specifically designed and engineered for Volkswagen vehicles. Find out more via our accessories page .
DRLs automatically switch on once the engine is started and cannot be turned off. An EU Directive 2008/89/EC, introduced in 2011, requires all new passenger cars and small vans to be fitted with DRLs.