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Why hasn't my order gone straight to being built?

Volkswagen UK operates what is called a managed supply system for most models, to ensure a fair distribution of available production across the retailer network. This means each retailer is allocated a set number of cars on a rolling three month basis. So when you place an order, it is advisable to check which month's allocation your car is intended for and if allocation is not available, whether it is possible to order from another retailer or when more vehicles may become available.

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