What’s different about an electric service?

Your electric car will require regular servicing, just like a petrol or diesel car. We carry out all the usual roadworthiness checks, but the rest of your service is quite different.

A white VW ID.3 pulls into a servicing bay

When you bring your electric vehicle in for a service, we check for all the usual service items legal requirements, such as wear on the braking system, your headlights and tyre condition.

But your electric car service will also include the following checks:

  • Charging cable: we check that the cable is present and visually check its condition
  • High-voltage battery: we check the charge level and recharge if necessary
  • High-voltage components and high-voltage cables: we inspect these for damage and correct routing and securing of lines

Oil changes a thing of the past

Unlike petrol and diesel vehicles, electric vehicles don’t need an oil change - because there’s no oil to change! This can also save you money.

ID. Family

<b>ID. </b>Family

Fixed servicing only

 

Inspection Service

every 2 years, without a mileage interval/limitation

Inspection Service

every 2 years, without a mileage interval/limitation

Service Regime Comparison

<b>Service Regime</b> Comparison

Electric (Fixed Servicing only): e‑Golf and e-Up!

Oil Change

Not required

Inspection Service

every 20,000 miles or 2 years, then every 20,000 miles or 1 year (whichever comes first)

Oil Change

Not required

Inspection Service

every 20,000 miles or 2 years, then every 20,000 miles or 1 year (whichever comes first)

Hybrid models (Fixed Servicing only)

Oil Change

every 9k miles or 1 year (whichever comes first)

Inspection Service

every 18k miles or 2 years (whichever comes first)

Oil Change

every 9k miles or 1 year (whichever comes first)

Inspection Service

every 18k miles or 2 years (whichever comes first)

Petrol and Diesel (Fixed Servicing)

Oil Change

every 9k miles or 1 year (whichever comes first)

Oil and Inspection Service

every 18k miles or 2 years (whichever comes first)

Oil Change

every 9k miles or 1 year (whichever comes first)

Oil and Inspection Service

every 18k miles or 2 years (whichever comes first)

Serviced by the best

You can take your electric car to any Volkswagen authorised retailer to get it serviced. No one knows your Volkswagen like we do, so a service through us gives you peace of mind that your electric vehicle is always in safe hands.

To find your nearest e‑Mobility Retailer, use our Find a Retailer tool.

Replacement vehicles

We will always do our best to provide you with a replacement electric vehicle if we need to keep your car while we work. However, we are still at the start of our electric journey and don’t yet have sufficient stock to be able to promise this for every customer. If we cannot provide you with an electric vehicle, we guarantee to offer you a suitable alternative to keep you on the move.

Service plans

The Volkswagen electric vehicle service plan is tailored specifically for e-models and the ID family. These plans ensure your car is serviced to Volkswagen standards and can help you spread the cost into affordable monthly payments. 

Electric service plan pricing1

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Blooming good savings with 20% off Service Plans this spring2

Breathe easy with 20% off service plans. Offer ends 2nd April.

Find out more
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Cars under 1 year old

Cars under 1 year old

ID. Family Plan

eGolf and eUp! Plan

Upfront payment

£297.60
(normally £372.00)

£192.00
(normally £240.00)

Monthly payment

£12.40 x 24 monthly payments
(normally £15.50)

£8.00 x 24 monthly payments
(normally £10.00)

What’s included

What's Included: 1 x Inspection Service, 1 x MOT, 1 x Brake Fluid Change, 1 x Pollen Filter

What's Included: 2 x Services, 1 x Pollen Filter and 1 x Brake Fluid Change

Upfront payment

Monthly payment

What’s included

Cars over 1 year old

Cars over 1 year old

ID. Family Plan

eGolf and eUp! Plan

Upfront payment

£297.60
(normally £372.00)

£326.40
(normally £408.00)

Monthly payment

£24.80 x 12 monthly payments
(normally £31.00)

£13.60 x 24 monthly payments
(normally £17.00)

What’s included

What's Included: 1 x Inspection Service, 1 x MOT, 1 x Brake Fluid Change, 1 x Pollen Filter

What's Included: 2 x Services, 1 x Pollen Filter and 1 x Brake Fluid Change

Upfront payment

Monthly payment

What’s included

Electric Car Servicing for cars aged over 3 years

Your electric car will require regular servicing, just like a petrol or diesel car. We carry out all the usual roadworthiness checks. The recommended inspection service for e-Up and eGolf is every 20,000 miles or 2 years, then every 20,000 miles or 1 year (whichever comes first).  Inspection service for ID Family is every 2 years, without a mileage interval/limitation. 

Electric Vehicle services includes the usual legal requirements checks, such as wear on the braking system, your headlights and tyre condition, also charging cable, high-voltage battery, cables and components. Electric vehicles do not need an oil change. e-Up & e‑Golf services include Pollen Filters change (where necessary).

ID. Family

eUp!

eGolf

Upfront Payment

£210

£135

£155

Upfront Payment

ID. software updates

Find out all you need to know about available software updates and how to perform them.

FAQs about the service for electric cars

Next steps

Next steps

Important information :

1.
Available for electric vehicles only. Coverage varies according to the level of Service Plan purchased. Pay monthly option payable over 24 months for vehicles under 200,000 miles. Servicing must be carried out in line with the requirements of the service schedule at a Volkswagen Authorised Repairer. Additional work, including wear and tear, is excluded. Service Plan validity is dependent on required payments received. Offer may be varied or withdrawn any time. Terms and conditions apply. Freepost Volkswagen Financial Services.
2.
Offer valid until 02/04/2024. Not in conjunction with any other offer. Offer may be varied or withdrawn at any time. T&Cs apply. Coverage varies according to the service plan purchased. Number of monthly payments vary depending on plan purchased for vehicles under 200,000 miles. Servicing must be carried out in line with the requirements of the service schedule and all work must be carried out at a Volkswagen Authorised Repairer. Additional work, including wear and tear, is excluded. Service Plan validity is dependent on required payments received. Cannot be used in conjunction with any other discounted offer and may be varied or withdrawn at any time. Administered by Volkswagen Financial Services. Freepost Volkswagen Financial Services.
4.
Price based on 12 month's cover. Offer not available in a breakdown situation.

^If you are selecting a Volkswagen ID.3, ID.4, ID.5 or ID.7 then prices shown are the MDP (Manufacturer's Direct Price).  This is the price set by Volkswagen which you pay for the vehicle.  Volkswagen ID vehicles are sold by Volkswagen UK, a trading division of Volkswagen Group United Kingdom Limited (please note that you will need to visit an authorised Volkswagen Retailer (acting as agent for Volkswagen UK) to order, purchase and take delivery of your Volkswagen ID vehicle).  The MDP includes delivery to an authorised Volkswagen Retailer (acting as agent for Volkswagen UK), number plates, new vehicle registration fee, the first year's Vehicle Excise Duty and VAT (calculated at 20%).  You can find out more about the Volkswagen model for selling ID vehicles by clicking https://www.volkswagen.co.uk/en/legal/mdp-explained.html.

If you are selecting any other Volkswagen vehicle (excluding the Volkswagen ID.3, ID.4, ID.5 and ID.7) then prices listed are Manufacturer’s ‘On the road’ Recommended Retail Price. Actual prices are set by Volkswagen authorised retailers in their sole discretion – always obtain these prices from your chosen Volkswagen Retailer.  Recommended On-The-Road (OTR) retail prices include: delivery charge, number plates, new vehicle registration fee, the first year's Vehicle Excise Duty and VAT (calculated at 20%). 

Every effort has been made to ensure the accuracy of the information above. Prices are taken from the Volkswagen website - this website contains a large number of products and it is always possible that, despite our best efforts, some of the products listed may be incorrectly priced. Volkswagen may change prices at any time (this includes where there are government changes in regulation and/or legislation). There may be a delay to any price displaying correctly on our materials and it is always possible that, despite our best efforts, some vehicles may be incorrectly priced. Always check prices with your local retailer.

For fuel consumption and CO2 information for vehicles, view values in the configurator.

Please be advised we may not be able to provide valuations for vehicles which are outside certain age or mileage ranges, specialist or customised, or not registered in the UK. The actual sale price is dependent on a number of additional factors, which you can discuss further with your retailer. T&Cs will apply.