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Our cookies

We use cookies to enhance the performance of our website and personalise your online Volkswagen experience.

Cookies help us to collect information on how people use our website and which pages they visit. They enable us to monitor the number of visitors and to analyse website usage patterns and trends.

We collect this information anonymously, so it doesn't identify anyone as an individual and no personal information is stored in our cookies. We always use cookie data in a responsible way.

Our aim is to continually improve the Volkswagen online experience. Cookies help to make our website work better and more efficiently. However, if you want to find out more on how to disable cookies you can do so here: www.allaboutcookies.org.

Cookie name

Cookie purpose

Neccesary

JSESSIONID

This is a functional cookie which allows the website servers to respond to your actions; in this case, creating a chat session.

k2c_history

This cookie allows users to interact with our Live Chat tool.

k2c_Launch

This cookie allows users to interact with our Live Chat tool.

k2c_slideOpen

This cookie is part of the suite to allow Live Chat to function correctly.

k2c_VWUK

This cookie allows users to interact with our Live Chat tool.

k2c_VWUK_cids

This cookie allows users to interact with our Live Chat tool.

k2c_VWUKFleet

This cookie allows users to interact with our Live Chat tool.

PHPSESSID

This is a functional cookie which allows the website servers to respond to your actions; in this case, creating a chat session.

topNavLink

This is a cookie fired by Google via the x_qtag_2020701 cookie. See cookie info for more details.

VW_AUTH

This cookie is placed to authenticate and remember a user once they have logged into My VW.

VW_AUTH_REMEMBER_ME

This cookie is placed to authenticate and remember a user once they have logged into My VW.

VW_AUTH2

This cookie is placed to authenticate and remember a user once they have logged into My VW.

VW_DISPLAY_NAME

This cookie remembers your name details.

VW_DISPLAY_NAME

This cookie is placed to authenticate and remember a user once they have logged into My VW.

whichModelComparisons

This cookie will remember what trims you have selected to compare on the which model comparison tool.

x_qtag_2020701

This cookie is used to store session information for Qubit Analytics. This allows us to enable tests on our site to improve your experience.

Analytics

_hjIncludedInSample

This cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate Heatmaps, Funnels, Recordings, etc.

_s3_id.60.0a15_s3_id.60.0a1fr

These cookies store website usage data to allow us to understand information such as browser usage, new visitor numbers and responses to marketing activity.

_s3_ses.60.0a15

These cookies store website usage data to allow us to understand information such as browser usage, new visitor numbers and responses to marketing activity.

Marketing

_fbp

Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.

JSESSIONID

k2c_history

k2c_Launch

k2c_slideOpen

k2c_VWUK

k2c_VWUK_cids

k2c_VWUKFleet

PHPSESSID

topNavLink

VW_AUTH

VW_AUTH_REMEMBER_ME

VW_AUTH2

VW_DISPLAY_NAME

VW_DISPLAY_NAME

whichModelComparisons

x_qtag_2020701

_hjIncludedInSample

_s3_id.60.0a15_s3_id.60.0a1fr

_s3_ses.60.0a15

_fbp