Our cookies

  1. Our cookies

We use cookies to enhance the performance of our website and personalise your online Volkswagen experience.

Cookies help us to collect information on how people use our website and which pages they visit. They enable us to monitor the number of visitors and to analyse website usage patterns and trends.

We collect this information anonymously, so it doesn't identify anyone as an individual and no personal information is stored in our cookies. We always use cookie data in a responsible way.

Our aim is to continually improve the Volkswagen online experience. Cookies help to make our website work better and more efficiently. However, if you want to find out more on how to disable cookies you can do so here: www.allaboutcookies.org .

Cookie name

Cookie purpose

Neccesary

JSESSIONID

This is a functional cookie which allows the website servers to respond to your actions; in this case, creating a chat session.

k2c_VWUKFleet

This cookie allows users to interact with our Live Chat tool.

k2c_history

This cookie allows users to interact with our Live Chat tool.

k2c_Launch

This cookie allows users to interact with our Live Chat tool.

k2c_slideOpen

This cookie is part of the suite to allow Live Chat to function correctly.

k2c_VWUK

This cookie allows users to interact with our Live Chat tool.

k2c_VWUK_cids

This cookie allows users to interact with our Live Chat tool.

PHPSESSID

This is a functional cookie which allows the website servers to respond to your actions; in this case, creating a chat session.

topNavLink

This is a cookie fired by Google via the x_qtag_2020701 cookie. See cookie info for more details.

VW_AUTH

This cookie is placed to authenticate and remember a user once they have logged into My VW.

VW_AUTH_REMEMBER_ME

This cookie is placed to authenticate and remember a user once they have logged into My VW.

VW_AUTH2

This cookie is placed to authenticate and remember a user once they have logged into My VW.

VW_DISPLAY_NAME

This cookie remembers your name details.

VW_DISPLAY_NAME

This cookie is placed to authenticate and remember a user once they have logged into My VW.

whichModelComparisons

This cookie will remember what trims you have selected to compare on the which model comparison tool.

x_qtag_2020701

This cookie is used to store session information for Qubit Analytics. This allows us to enable tests on our site to improve your experience.

VWD6_ENDSIGHTEN_PRIVACY_BANNER_VIEWED

This cookie stores the information whether the user has seen the cookie policy banner.

VWD6_ENDSIGHTEN_PRIVACY_MODAL_VIEWED

This cookie stores whether the user has interacted with the cookie modal.

VWD6_ENDSIGHTEN_PRIVACY_<cookie category name>

This cookie stores whether the user has given their consent for the corresponding cookie category.

identitytoken

Transversal hosts the underlying Knowledge Management System (KMS) that serves the content on the VW Need Help section of the VW UK website. This cookie has an anonymous pseudonym of the user within Transversal Prescience. This enables Transversal to identify returning and new users. No personal/sensitive information is logged.

vsid

Transversal hosts the underlying Knowledge Management System (KMS) that serves the content on the VW Need Help section of the VW UK website. In conjunction with the identitytoken cookie, this cookie logs Need Help user activity of against a single session within the Prescience platform. Subsequent sessions will create new vsid cookies to log activity against incrementally increasing sessions.

s3optout

 

Used to store the opt-outs from sophus3 services.

SESSION

This cookie is saving the user session when logged in.

 

salt

Unique random value for client. This is useed for decrypting the Access-Token and Refresh-Token for the AuthProxy.

csrf_token

CSRF-Protection between Client and  Authproxy.

auth_fags

Base64-Encoded JSON-Object with the Feature-App-Groups and their Scopes.

ulf-user-location

This object stores the region of users in countries that have regional prices (e.g. Canada).

async-storage-uds-persisted-vehicles

This object stores the user car configurations so that the user can find and change them in a later time.

Analytics

_hjIncludedInSample

This cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate Heatmaps, Funnels, Recordings, etc.

_s3_id.60.0a15_s3_id.60.0a1fr

These cookies store website usage data to allow us to understand information such as browser usage, new visitor numbers and responses to marketing activity.

_s3_ses.60.0a15

These cookies store website usage data to allow us to understand information such as browser usage, new visitor numbers and responses to marketing activity.

AWSALB

This cookie tracks which load balancer is hosting the session.

UZ_TI_S_< ID >

This cookie tracks the Study ID or the Segment ID depending on the value of UZ_TI_dc_value. A user will only be shown the site intercept if this cookie is absent or expired. Its expiry date is controlled by the "Invite all users again after x days" field in Cookie Settings.

 

UZ_TI_dc_value

This cookie tracks the Study ID or the Segment ID depending on the value of UZ_TI_dc_value. A user will only be shown the site intercept if this cookie is absent or expired. Its expiry date is controlled by the "Invite all users again after x days" field in Cookie Settings.

 

smartSignals2UiD

This cookie contains an anonymous unique ID for a website user. This ID is used to recognize the user over different sessions. The data collected in this way is used for analysis and anonymous personalization of the site.

sd_survey_client

This cookie contains a random user id and meta data information regarding the surveys the user has taken part to (e.g. survey id, display timestamp etc.)

_pk_uid

Used to store a client identifier that is randomly generated.

s_vi

 

This cookie is either s first or third party cookie and contains a generic user identification string and a timestamp. Both will be used to identify users for returning visits.

 

s_fid

 

This cookie is a first party cookie and is a fallback user identification cookie in case the s_vi cookie could not be set.

s_ecid

 

 

This cookies stores the user identification string from the cookie "AMCV_*" in the format MCMID|<ECID>.

s_cc

 

This cookie is set and read by the JavaScript code to determine if cookies are enabled (simply set to "true").

adbCDP

 

This cookie stores how many dots are in the top-level domain name, i.e. "2" for www.volkswagen.fr und "3" for www.volkswagen.co.uk.

s_invisit

This cookie stores if the user visits the site for the first time; values are true or false.

s_sq

This cookie is set and read by the JavaScript code when the ClickMap functionality and the Activity Map functionality are enabled; it contains information about the previous link that was clicked on by the user.

s_vnum

This cookies stores a timestamp and the visit number.

sc_appvn

 

This cookie stores the application name and the visit number of an application, i.e. "CMS:03".

 

sc_prevpage

This cookie stores the name of the previous page.

sc_prop32

This cookies stores the application name. An application in the Volkswagen context is a platform like the CMS sites or the car configurator or CarNet.

sc_v0

This cookies stores the campaign tracking code.

sc_v49

This cookies stores the vanity domain.

sc_v44

This cookies stores the internal campaign tracking code.

sc_pCmp

This cookies stores the campaign tracking code for 7 days.

sc_v17

This cookie stores the price rate.

AMCV_*

 

This cookie stores information about the user, i.e. a generic user idenficiation string, the tracking optout stage etc. and is being used to identify returning visitors.

AMCVS_*

This cookies stores "1" for during active session.

demdex

 

This cookie stores a chain of information like a generic visitor id, the tracking optout stage etc. The information of this cookie will be copied into the first party cookie "AMCV_*" to recognize the user settings for his next visit.

dextp

This cookie stores the timestamp of the last synchronization call with the "Demdex" service.

dpm

This cookies stores the information that a user id had been requested.

Marketing

_fbp

Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.

_one_randomid

ONE is used to serve individuals with information that may be tailored to their use of a website. This tailoring is unique to the individual and any information collected about their usage is not shared with any third party.

1st party cookie dropped on behalf of your organization. This cookie contains a universally unique identifier (UUID) of the current visitor. The ONE Tag will send the contents of this value back to Interaction Studio with each request.

mbox

The cookie keeps a number of values to manage how the user experience campaigns lika a session id and semi-permanent browser id.

mboxEdgeCluster

Keeps track of the currently used Adobe Target edge server.

JSESSIONID

k2c_VWUKFleet

k2c_history

k2c_Launch

k2c_slideOpen

k2c_VWUK

k2c_VWUK_cids

PHPSESSID

topNavLink

VW_AUTH

VW_AUTH_REMEMBER_ME

VW_AUTH2

VW_DISPLAY_NAME

VW_DISPLAY_NAME

whichModelComparisons

x_qtag_2020701

VWD6_ENDSIGHTEN_PRIVACY_BANNER_VIEWED

VWD6_ENDSIGHTEN_PRIVACY_MODAL_VIEWED

VWD6_ENDSIGHTEN_PRIVACY_<cookie category name>

identitytoken

vsid

s3optout

 

SESSION

salt

csrf_token

auth_fags

ulf-user-location

async-storage-uds-persisted-vehicles

_hjIncludedInSample

_s3_id.60.0a15_s3_id.60.0a1fr

_s3_ses.60.0a15

AWSALB

UZ_TI_S_< ID >

UZ_TI_dc_value

smartSignals2UiD

sd_survey_client

_pk_uid

s_vi

 

s_fid

 

s_ecid

 

 

s_cc

 

adbCDP

 

s_invisit

s_sq

s_vnum

sc_appvn

 

sc_prevpage

sc_prop32

sc_v0

sc_v49

sc_v44

sc_pCmp

sc_v17

AMCV_*

 

AMCVS_*

demdex

 

dextp

dpm

_fbp

_one_randomid

mbox

mboxEdgeCluster

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