Offers from Walkingshaw.

Service Promise

We want you to feel confident about the quality of service you’ll receive every time you visit us. We have 5 promises designed to help you manage the cost of motoring and make your life easier.

Service Promise

5 Volkswagen Service Promises

1. We are the Volkswagen experts

Our experts know the latest Volkswagen software inside out. They use bespoke tools and equipment and all work is covered with a 2-year parts and 1-year labour warranty.

2. We’ll match any like -for-like written quote

This can be for maintenance, service or repairs using Volkswagen Genuine Parts, from any garage within 5 miles.

3. We’ll keep you moving

We can pick up your car and drop it back to you, or even give you a lift to work.*

*Check available services with the retailer

4. We’ll show you any work required by video

If we identify an issue, we’ll show you what it is via video before we put it right.

5. We’ll keep your car software up to date

Experts can update the software in your car, so you can enjoy the best performance and driving dynamics.


Terms & Conditions

To view all our 5 Service Promises and full terms and conditions visit

Subject to Status. 18s+. T&Cs apply. Indemnities may be required. Volkswagen Financial Services.