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Information about My VW UK

We are no longer able to support the features in the My VW UK section.

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Vehicle Delivery Tracker

If you are looking to track your order please contact the Retailer you placed your order with. Please be assured that your order is unaffected and remains in place.

Find a retailer

You will continue to receive order update emails from us if you signed up to receiving Volkswagen UK communications. You may have done this at your retailer at time of order or previously through one of our web forms. For full information on how we use your data please visit our privacy statement.

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Service History

If you are looking for Service History please visit our servicing FAQ page here for more information or contact your retailer here.

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Book a Service

If you are looking to book a service you can do that hereOpens an external link.

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Owner manuals and warning lights

If you are looking for an owners manual for your car you can find more information here.

If you are looking for information about warning lights and what they mean you can find it here.

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All other enquiries

To get in touch with us on anything else please visit our contact us page here.

Next steps

About my car

Learn more

Find a retailer

Owners FAQs

Discover more

Next steps

© Volkswagen 2024

Important information :

^If you are selecting a Volkswagen ID.3, ID.4, ID.5 or ID.7 then prices shown are the MDP (Manufacturer's Direct Price).  This is the price set by Volkswagen which you pay for the vehicle.  Volkswagen ID vehicles are sold by Volkswagen UK, a trading division of Volkswagen Group United Kingdom Limited (please note that you will need to visit an authorised Volkswagen Retailer (acting as agent for Volkswagen UK) to order, purchase and take delivery of your Volkswagen ID vehicle).  The MDP includes delivery to an authorised Volkswagen Retailer (acting as agent for Volkswagen UK), number plates, new vehicle registration fee, the first year's Vehicle Excise Duty and VAT (calculated at 20%).  You can find out more about the Volkswagen model for selling ID vehicles by clicking https://www.volkswagen.co.uk/en/legal/mdp-explained.html.

If you are selecting any other Volkswagen vehicle (excluding the Volkswagen ID.3, ID.4, ID.5 and ID.7) then prices listed are Manufacturer’s ‘On the road’ Recommended Retail Price. Actual prices are set by Volkswagen authorised retailers in their sole discretion – always obtain these prices from your chosen Volkswagen Retailer.  Recommended On-The-Road (OTR) retail prices include: delivery charge, number plates, new vehicle registration fee, the first year's Vehicle Excise Duty and VAT (calculated at 20%). 

Every effort has been made to ensure the accuracy of the information above. Prices are taken from the Volkswagen website - this website contains a large number of products and it is always possible that, despite our best efforts, some of the products listed may be incorrectly priced. Volkswagen may change prices at any time (this includes where there are government changes in regulation and/or legislation). There may be a delay to any price displaying correctly on our materials and it is always possible that, despite our best efforts, some vehicles may be incorrectly priced. Always check prices with your local retailer.

For fuel consumption and CO2 information for vehicles, view values in the configurator.

Please be advised we may not be able to provide valuations for vehicles which are outside certain age or mileage ranges, specialist or customised, or not registered in the UK. The actual sale price is dependent on a number of additional factors, which you can discuss further with your retailer. T&Cs will apply.
At the end of the agreement there are three options: i) pay the optional final payment and own the vehicle; ii) return the vehicle: subject to excess mileage and fair wear and tear, charges may apply; or iii) replace: part exchange the vehicle. With Solutions Personal Contract Plan. £500 deposit contribution on  vehicles up to 36 months old. 18s+. Subject to status & availability. T&Cs apply. Ordered by 01/07/2024. From participating Retailers. Indemnities may be required. Subject to changes in vehicle or equipment prices. Not available in  conjunction with any other finance offer. Offer subject to change or removal at any time. Accurate at publication date 05/2024. Freepost Volkswagen Financial Services. ‡Service Plan covers two years' servicing limited to: 1 x Service, 1 x MOT, 1 x Brake Fluid Change and 1 x Pollen Filter. Servicing must be carried out at a Volkswagen Authorised Repairer, in line with the requirements of the service schedule. Additional work, including wear and tear, is excluded. Terms and conditions apply. Freepost Volkswagen Financial Services.
At the end of the agreement there are three options: i) pay the optional final payment and own the vehicle; ii) return the vehicle: subject to excess mileage and fair wear and tear, charges may apply; or iii) replace: part exchange the vehicle. With Solutions Personal Contract Plan. £400 deposit contribution on vehicles up to 12 months old. £250 deposit contribution on vehicles from 13 to 36 months old. 18s+. Subject to status & availability. T&Cs apply. Ordered by 01/07/2024. From participating Retailers. Indemnities may be required. Subject to changes in vehicle or equipment prices. Not available in conjunction with any other finance offer. †Valid for vehicles up to 100,000 miles at point of activation. MOT Cover is up to 2 years and is underwritten by Bspoke Underwriting Ltd on behalf of Watford Insurance Company Europe Limited and administered by Lawshield UK Limited. Offer subject to change or removal at any time. Accurate at publication date 05/2024. Freepost Volkswagen Financial Services.