FAQs - Imported vehicles
I wish to import/export a vehicle into/from the United Kingdom; where can I get a Certificate of Conformity?
In order to gain a certificate of Conformity, you need to download and complete the following form and return to the Volkswagen Group Vehicle Compliance Department.
I've imported a vehicle from another country; how much warranty does it have?
All countries have different warranties according to the legislation and legal responsibilities applicable in that country.
For imported vehicles, the only way to confirm your warranty is to take your chassis number to your local Volkswagen Retailer who can check our Factory system and advise what warranty is applicable for your vehicle.
Please do not assume that you will have the standard warranty applicable to UK vehicles as this is unlikely to be the case.
In order to ensure that any warranty you do have remains valid, please abide by the stated terms and conditions of the warranty.
I've imported a vehicle from Europe; can you tell me what sort of roadside cover is provided?
Personal imports originating from Western Europe will generally be covered by a service called 'Mobility Guarantee' from the country which supplied the car. Mobility Guarantee is limited in terms of the cover and duration it provides (12 months) and details can be found in the vehicle information wallet. Generally this service covers failure due to mechanical or electrical failure of the vehicle and does not provide help for such things as punctures, accident recovery, out of, or wrong fuel or lost keys. We therefore strongly recommend that you purchase our comprehensive Volkswagen assistance cover. For more information, please contact 0500 275 577.