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Volkswagen help

Frequently asked questions and answers

Welcome to our FAQs. Here you can browse through a range of topics relating to new cars, servicing, technology and more. Click the subject you’d like to learn more about and discover the answers to common questions we’re asked about our cars.

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New cars

Get answers to commonly asked questions about a wide range of Volkswagen topics. Scroll down to find the topic you need help with.

Electric cars

Get answers about recharging, government incentives, running costs and more.
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Man looking on at parked Blue Touraeg


Get answers about owning your Volkswagen.


Get answers about booking a service, fixing scratched paintwork, finding your owner’s manual and more
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A Passat Estate stationary


Get answers about the technology in your Volkswagen, including safety features, driving modes, programming your DAB radio and more

About us

Find contact details for Volkswagen UK and Volkswagen Finance as well as general information about Volkswagen Group.
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