A woman who is about to get in a metallic blue VW Touran while carrying her child

Car‑Net: Total online service

 Discover Car‑Net

Getting Car‑Net's online services is simple. Many of our models come with Car‑Net as standard. Read on to discover the services on offer.

Your destination displayed almost in real-time

Guide & Inform gives you up-to-date traffic updates, points towards local points of interest, and a crystal clear 2D or 3D map.

How to activate and use Car‑Net

Discover how to quickly enable the range of connected services Car‑Net has to offer.

View activation instructions

Check requirements

Which services are available?

Is your Volkswagen model equipped with We Connect or Car‑Net? Or can it be retrofitted with We Connect Go? Here is a first look, with no obligations, at which mobile online services are available in the vehicle model of your choice.  

Woman sitting in a car and looking at her phone

Practical services for your day-to-day

Safe and sound

With the optional Emergency Call Service, you can get in touch with the Volkswagen emergency call centre 24/7 by pressing the SOS button. If the airbag in your car is deployed, a call for help will be automatically triggered.

3 phone screens showing the WeConnect app features

Use Car‑Net with the We Connect app

The We Connect app puts all of Car‑Net's services straight onto your phone. Simply download the We Connect app and connect it to your Volkswagen.

Get in touch with us

Get in touch with us

Man walking on a pavement while holding his hone and have headphones plugged in.

Any questions, ideas or feedback?

Then give us a call. Contact us on 0800 – 279 750 8 (free from all UK networks). We’re available around the clock. If your telephone provider does not support this number, please call + 44 (0) 1908 – 813 700. The costs are based on the relevant rate charged by your provider. In the case of calls from abroad, roaming charges may apply.

You can also send an email to:
weconnect-support@volkswagen.deOpens a mail link

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