Car‑Net1 online services for your mobile
day-to-day

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 Discover Car‑Net

You can stay up-to-date with mobile online services from Car‑Net2 – as many older Volkswagen models prior to model year 2021 or, for the Touareg, prior to model year 2024 are Car‑Net ready as standard. Discover Car‑Net’s connectivity services now. 1

Your destination displayed almost in real-time

Guide & Inform gives you up-to-date traffic updates, points towards local points of interest, and a crystal clear 2D or 3D map.

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How to activate and use Car‑Net

Discover how to quickly enable the range of connected services Car‑Net has to offer.

View activation instructions

Check requirements

Which services are available?

Is your Volkswagen model equipped with VW Connect, We Connect or Car‑Net? Here is a first look at which mobile online services are available in your Volkswagen.

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Volkswagen apps

The Volkswagen app - the digital companion for your Volkswagen

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The Volkswagen app brings together the wide range of connectivity services offered by VW Connect, We Connect and Car‑Net. It presents many key functions and services at a glance and offers even more convenience. Download now.

Download from the App Store
Download from Google Play

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Compatibility check. Here is a first look at which mobile online services are available in your Volkswagen.  

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Activating Car‑Net. Find out how to activate your mobile online services here.

Discover more
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Any questions? You’ll find rapid answers or personal advice on our digital services here.

Learn more about help with apps and digital services
© Volkswagen 2025

Important information :

1.
To use the Car‑Net services, you need a Volkswagen ID user account and need to log in with your username and password. A separate contract must also be concluded online with Volkswagen AG. To use the services for the full period, you have 90 days after vehicle handover in which to register the vehicle at www.myvolkswagen.net or using the Volkswagen app (available in the App Store and Google Play Store). If you register at a later date, the duration of the free period will be reduced accordingly. The “Guide & Inform” mobile online services of Car‑Net can only be used with the optional equipment Discover Media and Discover Pro. You also need a mobile, Internet-ready end device (e.g. a smartphone) that is capable of acting as a mobile Wi-Fi hotspot. Alternatively, a mobile phone with remote SIM Access Profile (rSAP) or a SIM card with a phone and data option can be used with the “Business” mobile phone interface option in combination with the Discover Pro navigation system. The Car‑Net services are only available with an existing mobile data contract or one to be agreed separately between you and your mobile data provider and only within the coverage of the mobile data network concerned. Additional fees (for example, roaming charges) may arise when exchanging data over the Internet, depending on your particular mobile phone rate and especially when using the service abroad. Given the volume of data which arises when using Car‑Net services, agreeing a data flat rate with your mobile data provider is strongly recommended. A smartphone with a suitable iOS or Android operating system and SIM card with data option with an existing mobile data contract or one to be agreed separately between you and your mobile data provider is required to use the free Volkswagen app. The availability of the Car‑Net services may vary by country. These services are available for the agreed contract period and may be subject to substantive changes during the contract period. You can find more information on Car‑Net at connect.volkswagen.com and from your Volkswagen partner; for information on mobile data charges, please consult your mobile data provider.
2.
The mobile online services for Car‑Net use 2G/3G mobile networks as a technical basis, while We Connect and VW Connect use 2G/3G/LTE mobile networks. The network providers have been gradually switching off the 2G/3G mobile networks since 2020. There may be restrictions in the quality of mobile online services since this point in time. The 2G/3G mobile networks in some countries will be fully shut down from the end of 2025. It will no longer be possible to use the services for Car‑Net Security & Service and Car‑Net e-Remote in these countries. The mobile online services of We Connect and VW Connect remain usable with LTE, although it may be necessary to update the software version of the control unit for the built-in internet connection.

^ Prices listed are Volkswagen UK’s recommended On The Road (OTR) retail price. Actual prices are set by Volkswagen authorised retailers in their sole discretion – always obtain these prices from your chosen Volkswagen Retailer. Your contract is always with the Volkswagen Retailer. Volkswagen UK’s recommended OTR includes: delivery charge, number plates, new vehicle registration fee, the first year's Vehicle Excise Duty and VAT (calculated at 20%).

Every effort has been made to ensure the accuracy of the information above. Prices are taken from the Volkswagen website - this website contains a large number of products and it is always possible that, despite our best efforts, some of the products listed may be incorrectly priced. Volkswagen may change prices at any time (this includes where there are government changes in regulation and/or legislation). There may be a delay to any price displaying correctly on our materials and it is always possible that, despite our best efforts, some vehicles may be incorrectly priced. Always check prices with your local retailer.

Please be advised we may not be able to provide valuations for vehicles which are outside certain age or mileage ranges, specialist or customised, or not registered in the UK. The actual sale price is dependent on a number of additional factors, which you can discuss further with your retailer. T&Cs will apply.