What We Check And Why

Hero evc

No-one knows your Volkswagen better than we do. So you can relax when your car is in for service, maintenance or repair, knowing it's in the safe hands of experts who have the latest Volkswagen training and access to our advanced tools and technology. This guide explains what we check and why.

Express visual check


EVC stands for Express Visual Check, a 34 point check of all the basics on a customer's car. An EVC should be carried out on every car when it comes into the workshop. The EVC is offered at no extra cost to Volkswagen customers no matter the age or condition of their vehicle.

Areas we cover and why


No-one knows your Volkswagen better than we do. So you can relax when your car is in for service, maintenance or repair, knowing it's in the safe hands of experts who have the latest Volkswagen training and access to our advanced tools and technology. This guide explains what we check and why.

Volkswagen Service Regimes


As a Volkswagen owner, you will already have experienced the pleasure of driving a car that's renowned for reliability. So when it comes to servicing it, why settle for second best? Visit your local Volkswagen Retailer or authorised repairer who will be ready to help you every step of the way. Their staff are fully trained in every aspect of servicing to ensure you continue to enjoy mile after mile of trouble-free driving. You can choose from two types of service regimes, depending on your driving methods.

Flexible Service Regime (Longlife Service)


We recommend this service if you are likely to drive more than 25 miles a day, and if you tend to drive in the following way:

  • Regular long distance driving
  • Driving at a constant speed with minimum vehicle and engine loading, and minimal towing
  • Economical driving

This Flexible regime has been made possible due to the development of new Volkswagen engines with the latest technically advanced longlife oil. These engines use built-in sensors that continually monitor the oil quality, making it possible to enjoy reliable and confident motoring for up to a maximum of 18,000* miles or 24 months (whichever occurs first).

*Please note that all mileages are approximate as the service indicator system uses kilometers as the distance measurement.

Service Types


We give your car the care and expertise of a Volkswagen Authorised Repairer for the standard MOT test fee you would pay at any other MOT test centre. If your car needs any further work to pass the test, we'll ask you first. Any parts we use will have a 2-year parts and labour warranty on parts fitted after the manufacturer's warranty has expired*.

*Excludes wear and tear items.

  • Major service every 24 months or 20,000 miles from £329*
  • Minor service (interim) every year or 10,000 miles from £164*

  • *Fixed Price Servicing available for Volkswagens 3-15 years old, up to and including 2.0 litre engines and Touaregs. Up to and including 2.0 litre engines (excluding electric models, Phaeton, Golf R): Minor service: £164 and Major service: £329. Touareg (excluding V10 engines): Minor service: £199 and Major service: £399. We will price match any like-for like written quote, using Volkswagen Genuine parts within a 5 mile radius. Volkswagen parts have a 2 year parts and labour warranty on parts fitted after the manufacturer warranty has expired (excluding wear and tear items). We fit exterior bulbs and wiper blades (bought from us) at no extra cost, excluding interior, Xenon and LED bulbs.