Maintaining your used Volkswagen's market value
Volkswagen Genuine Parts are designed specifically for our model range and help to provide optimal vehicle performance and fuel economy. Initially Genuine Parts may come at a small premium but their high quality and durability ensure they offer the lowest cost over the life of your vehicle and they can contribute to maintaining your Volkswagen’s used market value. For your peace of mind Genuine Parts are covered by a two-year warranty (excluding wear and tear) and claims can be made at home or abroad, with no upper claims limit. (Genuine Batteries have a three-year warranty. High voltage batteries for hybrid and electric vehicles have 8 years warranty subject to terms and conditions.)
To book a service at one of our retailers, please follow the instructions at the bottom of the page.
Below you can find a short overview of some of our Genuine Parts.
Genuine air filters
With a Genuine Air Filter you can feel confident that the air going into your engine is clean and the fuel and air mixture is always correct. Our higher quality pleated filter paper features optimal pore size to ensure even the tiniest particles of sand, dust, dirt, soot, pollen and moisture are captured, preventing damage and wear to your engine components.
Genuine Air Filters are manufactured using low flammable materials and meet the strict quality standards of the Volkswagen Group, DIN and ISO.
Genuine Cabin Filters
The purpose of a cabin filter is to stop contaminants getting into your Volkswagen’s interior via its heating and ventilation system. There are two different types of Genuine Cabin Filters which will provide protection for your Volkswagen’s entire service interval. A ‘dust and pollen filter’ prevents dust, dirt, soot and pollen entering your vehicle’s interior. A ‘pollution filter’ does all of this, as well as having the added benefit of protecting against pollution gases, exhaust fumes and bad odours.
Genuine Cabin Filters create low air flow resistance to minimise the load on your Volkswagen’s blower motor thus reducing the impact on fuel consumption.
An increased supply of fresh air can help you concentrate better on driving, ease allergy symptoms and help prevent fatigue, teary eyes, headaches, nausea and sneezing.
Genuine Oil Filters
A Genuine Oil Filter ensures clean, circulating oil enters your engine by effectively removing soot, oil carbons, dust and metal particles from the engine oil. Exceptionally durable and made from a fine grade, high quality material it gives your engine optimum protection from contaminants, minimising engine wear for the entire interval between services, prolonging your engine’s life and protecting your Volkswagen’s resale value.
A highly efficient and reliable seal, specific to your Volkswagen, protects against fuel getting into the oil circulation, particularly on short journeys. The exact fit to your Volkswagen’s engine prevents oil leaks and ensures no unfiltered oil gets into your engine, which could cause damage to components.
Genuine Brake Discs and Pads
The braking system is the most important safety system of your Volkswagen and Genuine Brake Discs and Pads help minimise stopping distances, enhancing the safety of your vehicle, its occupants, other road users and pedestrians.
Genuine Brake Discs and Pads are designed specifically for your Volkswagen model and tailored to its weight, engine output power and top speed for optimum braking performance, shorter stopping distances and enhanced service life. Specifically designed friction materials eliminate juddering, screeching, chattering, grinding, vibrations and burning odours, enhancing driving comfort.
Extensive testing takes place over 310,000 miles in all weathers to ensure discs and pads provide optimum performance over their lifetime. They are highly resistant to chemicals such as road salt, brake and fuel, reliable in extreme temperatures and during heavy duty use and resistant to cracks and warping for up to 500 consecutive emergency stops.
Genuine Exhaust Silencers
A Genuine Exhaust Silencer is designed, engineered and thoroughly tested for the correct amount of back pressure, so it maximises your Volkswagen’s engine performance and fuel economy. It’s engineered for your Volkswagen model so it matches the engine characteristics and is designed in conjunction with other components of the exhaust system, including the catalytic converter, to provide optimum acoustic silencing properties. The use of high grade, optimum strength materials limits exhaust noise, reduces the risk of components falling and stops exhaust fumes leaking and getting into the interior of your Volkswagen.
The cambelt connects the cam shaft to the crank shaft. If the cambelt fails, the engine valves can collide with the pistons and cause major engine damage. Therefore it is essential that the cambelt and other related parts are replaced at the recommended intervals.
A Genuine Cambelt is made from high strength material which prevents stretching, while being wear-resistant, highly durable and extremely resistant to heat and moisture. Each component is of identical quality to those produced when your vehicle was manufactured and is designed in conjunction with all other related parts, so they continue to work together in perfect harmony.
The two-year warranty covers claims at home and abroad and covers any engine damage that occurs as a consequence of the cambelt failing, with no upper claims limit.
Genuine Exchange Parts
Even when Genuine Parts eventually wear out after long periods of use, they still contain valuable reusable materials that are worth conserving. That’s why Volkswagen recovers used parts, remanufactures them and offers them as Genuine Exchange Parts. Volkswagen owners benefit from average savings of 40 per cent, compared to corresponding new Genuine Parts, while being offered the option of a sustainable maintenance and repair solution.
Each Genuine Exchange Part if of (at least) identical quality to those produced when your vehicle was manufactured and as the parts are remanufactured in line with the latest advances in engineering they are often technically superior to the components originally installed in your Volkswagen.
Genuine Exchange Parts give you the lowest cost of ownership over your vehicle’s life and help ensure that the value of your Volkswagen is retained.