FAQs - Contact

  • What is the Volkswagen information line?

    Telephone: 0800 333 666

  • How do I contact Volkswagen Customer Care?

    Telephone: 0800 0833 914

  • How can I contact Volkswagen by email?

    We are sorry but we are unable to answer further enquiries by email so please contact us by telephone or post.

    If your enquiry is regarding a Volkswagen Lottery prize notification please click here for more information on this scam or see the relavent FAQ in the Company section below.

  • Where can I find Volkswagen UK on Facebook?

    You can like Volkswagen UK on Facebook by clicking here.

  • Is Volkswagen UK on Twitter?

    You can follow Volkswagen UK on Twitter using the following handles:

    @UKVolkswagen for Volkswagen Marketing

  • Where can I find Volkswagen UK on YouTube?

    You can subscribe to our YouTube videos by clicking here.

  • How can I contact Volkswagen Small Business Leasing?

    You can call us on 0800 138 5716, 8:30am to 7pm Monday to Friday. If you need to contact us outside these hours, you can either leave us a message or complete a contact request form on our website. We'll get back to you shortly.

  • How can I contact Fleet?

    You can contact the Fleet Business Centre team on 0800 38 989 38 or visit the fleet section

  • How do I contact Finance?

    If you are an exisiting customer, please call 0870 010 2022 (opening hours: 9am-7pm Monday to Friday and 9am-5pm Saturday). Alternatively, please click here

  • How do I contact Insurance?

    Please call 0800 316 7892, lines are open Monday to Friday 8am – 9pm and Saturday 9am – 5pm for a quote.