Passengers sitting inside VW vehicle

We designed it. We built it. Who better to look after it? 

No one knows your Volkswagen electric vehicle like we do. Servicing and maintenance with an authorised dealer means you can rest assured your car couldn’t be better taken care of.

Checking your charging cable

We check that your charging cable is present and visually in good condition.

Checking your battery level

When you bring your electric vehicle in for a service, we check for all the usual service items legal requirements, such as wear on the braking system, your headlights and tyre condition.

Inspect damage

We inspect high-voltage components and high-voltage cables for damage, correct routing and securing of lines.

 

How often does my car need a service?

the Volkswagen ID range featuring ID.3, ID.4 and ID.5.

All-electric ID Family

Inspection service every 2 years or every 20,000 miles, whichever comes first.
No oil change is required.

some of the Volkswagen hybrid range

Hybrid

Inspection service every 2 years or 18,000 miles whichever comes first.
Oil change every 9,000 miles or 1 year, whichever comes first. 

Here are some tips to maximise your EV lifecycle

  • Check charging systems

    Regularly check your Volkswagen electric vehicle’s charging systems to ensure they’re functioning properly. This includes, inspecting charging cables, plugs and outlets for any signs of wear or damage. 

  • VW dashboard view with GPS screen view

    Practice efficient driving habits

    Adopt efficient driving habits to maximise your electric car’s range. This includes accelerating smoothly, maintaining a steady speed, and anticipating traffic conditions to minimise sudden stops and starts. 

  • close up of the brake lights on a VW car

    Utilise regenerative braking

    Take advantage of regenerative braking systems to recapture energy while slowing down or coasting. Regenerative braking can help extend your electric car’s range and improve overall efficiency. 

ID Software updates

Software updates are important in ensuring your ID. stays up to date. Depending on the type, some updates can be carried out over-the-air whilst others need to be performed at a retailer.

Servicing and maintenance

Your electric car will require regular servicing, just like a petrol or diesel car. We carry out all the usual roadworthiness checks. The recommended inspection service for e-Up and eGolf is every 20,000 miles or 2 years, then every 20,000 miles or 1 year (whichever comes first). Inspection service for ID Family is every 2 years, without a mileage interval/limitation.

FAQs about the service for electric cars

Speak to someone who knows

Take a Live Tour

Let one of our Experts give you an in-depth look around a selection of our electric and hybrid models using either live chat or an optional real time video tour.

Owners’ consultation

Owners Consultation

Already a Volkswagen electric vehicle owner? Our Experts are on hand to answer any questions you might have and talk you through all the features on your car as a live chat, or as a video tour in real time. 

Next steps

Important information :

^If you are selecting a Volkswagen ID.3, ID.4, ID.5, ID.7, ID.7 Tourer or ID.Buzz then prices shown are the MDP (Manufacturer's Direct Price).  This is the price set by Volkswagen which you pay for the vehicle.  Volkswagen ID vehicles are sold by Volkswagen UK, a trading division of Volkswagen Group United Kingdom Limited (please note that you will need to visit an authorised Volkswagen Retailer (acting as agent for Volkswagen UK) to order, purchase and take delivery of your Volkswagen ID vehicle).  The MDP includes delivery to an authorised Volkswagen Retailer (acting as agent for Volkswagen UK), number plates, new vehicle registration fee, the first year's Vehicle Excise Duty and VAT (calculated at 20%).  You can find out more about the Volkswagen model for selling ID vehicles by clicking https://www.volkswagen.co.uk/en/legal/mdp-explained.html.

If you are selecting any other Volkswagen vehicle (excluding the Volkswagen ID.3, ID.4, ID.5, ID.7, ID.7 Tourer or ID.Buzz) then prices listed are Manufacturer’s ‘On the road’ Recommended Retail Price. Actual prices are set by Volkswagen authorised retailers in their sole discretion – always obtain these prices from your chosen Volkswagen Retailer.  Recommended On-The-Road (OTR) retail prices include: delivery charge, number plates, new vehicle registration fee, the first year's Vehicle Excise Duty and VAT (calculated at 20%). Every effort has been made to ensure the accuracy of the information above. Prices are taken from the Volkswagen website - this website contains a large number of products and it is always possible that, despite our best efforts, some of the products listed may be incorrectly priced. Volkswagen may change prices at any time (this includes where there are government changes in regulation and/or legislation). There may be a delay to any price displaying correctly on our materials and it is always possible that, despite our best efforts, some vehicles may be incorrectly priced. Always check prices with your local retailer.

Please be advised we may not be able to provide valuations for vehicles which are outside certain age or mileage ranges, specialist or customised, or not registered in the UK. The actual sale price is dependent on a number of additional factors, which you can discuss further with your retailer. T&Cs will apply.