Volkswagen help
Frequently asked questions and answers
Welcome to our FAQs. Here you can browse through a range of topics relating to new cars, servicing, technology and more. Click the subject you’d like to learn more about and discover the answers to common questions we’re asked about our cars.
New cars
Get answers to commonly asked questions about a wide range of Volkswagen topics. Scroll down to find the topic you need help with.
Electric cars
Get answers about recharging, government incentives, running costs and more.
Owners
Get answers about owning your Volkswagen.
Servicing
Get answers about booking a service, fixing scratched paintwork, finding your owner’s manual and more
Technology
Get answers about the technology in your Volkswagen, including safety features, driving modes, programming your DAB radio and more
About us
Find contact details for Volkswagen UK and Volkswagen Finance as well as general information about Volkswagen Group.
