Warranties

New car warranty

Designed to be worry-free

Two women talking while leaning against a Volkswagen

We go to great lengths to ensure that you're happy with your purchase.

That's why when you buy a new passenger car from an authorised Volkswagen retailer in the UK, we'll provide a comprehensive warranty to cover you against defects and repairs for the first three years. This is made up of:

A 2-year unlimited mileage manufacturers warranty

A further 1 year / 60,000 miles (whichever is soonest) warranty

This means you're covered for a total of 3 years or up to 60,000 miles, whichever comes first. Exclusions apply throughout, so please read our Terms and Conditions.

More about Terms and Conditions

Extended warranties

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Continued protection for years down the road

If your existing warranty is about to expire, or if you haven’t already got a warranty in place, an Extended Warranty¹ with a range of cover options could ensure your peace of mind. You can purchase an Extended Warranty from as little as £158² per year.

12 months cover against the costs of repairing or replacing failed components on your Volkswagen
Two levels of cover- 'All Component Cover' and 'Named Component Cover'
Guaranteed use of a Volkswagen Approved Repairer and Volkswagen Trained Technicians

To find out more about what is covered, please refer to the Volkswagen Extended Warranty Cover Booklet.

Exclusions apply throughout, so please read our Terms and Conditions.

Get cover now

Exceeding your mileage on your original warranty

Is your car likely to exceed 60,000 miles in the last year of its original 3-year warranty? If so, there's no need to worry about running out of cover. Simply buy a Volkswagen Extended Warranty and you can enjoy warranty cover for a further year. Don't forget to register whilst you are still within a warranty period to ensure continuous cover.¹

Further details can be found at https://insurewithvolkswagen.co.uk/extended-warranty.

A blue VW ID.4 on the road with a bike on the roof

Some of the features and benefits of a Volkswagen Extended Warranty Policy include:
12 months cover against the costs of repairing or replacing failed components on your Volkswagen
Two levels of cover- 'All Component Cover' and 'Named Component Cover'
A choice of excess levels- £0, £100 or £250
Guaranteed use of a Volkswagen Approved Repairer and Volkswagen Trained Technicians
Repairs using only Volkswagen Approved Parts
Spread the cost by paying monthly, or you can pay upfront
With Volkswagen Extended Warranty, all warranty repairs are completed in a Volkswagen Approved Repairer by Volkswagen Trained Technicians, using only Volkswagen Approved Parts.
Not only is our cover value for money, but you will also benefit from the care and expertise that only a Volkswagen Approved Repairer can deliver.
Should you need to make a claim on your Volkswagen Extended Warranty simply take your vehicle and Confirmation of Cover to your nearest Volkswagen Approved Repairer.
There are two levels of cover that you can choose from:
All Component Cover
All Component Cover is the more comprehensive level of cover, paying for the cost of repairing or replacing the factory-fitted mechanical and electrical components of your vehicle should they fail during the cover period.
Named Component Cover
Named Component Cover pays for the cost of repairing or replacing the factory-fitted mechanical and electrical components of your vehicle listed in the Cover Booklet should they fail during the cover period.
To find out more about what is covered, please refer to the Volkswagen Extended Warranty Cover Booklet.

Used car warranty

Approved Used Warranty All Component cover

All Approved Used Volkswagens come with a warranty³, so whatever your budget, you can relax in the knowledge that you are covered.

For full details of what our Used Car warranty covers, please download the Approved Used Warranty Handbook.

A VW service employee smiling holding paperwork

You are covered for the costs (limited to parts and labour inclusive of VAT up to the maximum claim limit) of repairing or replacing the covered components below that have suffered sudden electrical or mechanical failure occurring within the area of cover and during the period of cover.
Electrical and mechanical failure includes failure due to wear and tear for the first 100,000 miles from first registration under the warranty section of this cover, damage by water ingress and consequential failure, limited to £5,000 per claim inclusive of VAT for the latter.
For full details of what our warranty covers, please download our Approved Used Warranty Handbook.

Electric car high voltage battery warranty

Peace of mind with electric car warranties

When you buy a car, you want to know that it’s built to go the distance. At Volkswagen, we’re so confident in the quality of our engineering that all of our electric cars come with an eight year or 100,000 miles/160,000km high voltage battery warranty (whichever is soonest) on all material or manufacturing defects. The warranty applies to all pure electric cars (ID.3, ID.4, ID.5 and ID.7).

A white VW ID.3 pulls into a servicing bay

Understanding battery degradation

Battery performance evolves throughout your car’s life, and while some reduction in capacity is natural, Volkswagen’s robust warranty ensures lasting reliability. Watch the video to learn more about how to care for your battery.

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Gradual reduction in high voltage battery capacity over time is integral to the nature of the component, and does not represent a defect under the terms of this guarantee, as long as the reduction in capacity does not fall below 70% of the vehicle’s battery capacity at first registration (as measured by a Volkswagen authorised repairer).
With the exception of the warranty term, all warranty conditions stipulated by the Volkswagen retailer selling the vehicle (prerequisites, criteria for freedom from defects, exclusions, settlement of claims, entry into force and start of extended warranty term, scope of application etc.) also apply to the high voltage battery.
Additional electric car warranties: All of our electric cars have a 3-year/60,000 miles warranty (whichever is soonest), for defects and repairs, a 3-year paintwork warranty and a 12-year body protection warranty.
Exclusions apply throughout, so please read our Terms and Conditions.

Plug-In Hybrid high voltage battery warranty

For PHEVs, the battery energy content degradation warranty lasts for 5 years or up to 100,000 miles, whichever comes first, for the first customer vehicle owner only. This warranty is not capable of assignment or transfer to subsequent vehicle owners. Where the battery energy content of the high voltage battery is measured by a Volkswagen authorised repairer and is found to be less than 70% during the warranty period, then it will be replaced or repaired so that it measures a minimum of 70% of the starting value, or replaced under warranty subject to the following:

The reduction in battery energy content must not have been caused by factors outside the Manufacturer's control including, but not limited to:

the tampering, removal or re(installation) of the high voltage battery by unauthorised parties;
the high voltage battery not being used, handled, charged or maintained as recommended by the Manufacturer in the owner's manual;
the high voltage battery coming into direct contact with open fire; or
the high voltage battery coming into contact with excessive amounts of water including through cleaning with high pressure cleaners or liquids being applied directly to the high voltage battery.

Volkswagen and its authorised repairers reserve the right, in their sole discretion, to choose whether to repair or replace a high voltage battery. Any part which is replaced becomes the property of Volkswagen. Any replaced high voltage batteries are covered for the unexpired period of the battery warranty.

Gradual reduction in high voltage battery capacity over time is integral to the nature of the component, and does not represent a defect under the terms of this guarantee, as long as the reduction in capacity does not fall below 70% of the vehicle’s battery capacity at first registration (as measured by a Volkswagen authorised repairer).
With the exception of the warranty term, all warranty conditions stipulated by the Volkswagen retailer selling the vehicle (prerequisites, criteria for freedom from defects, exclusions, settlement of claims, entry into force and start of extended warranty term, scope of application etc.) also apply to the high voltage battery.
Additional electric car warranties: All of our electric cars have a 3-year/60,000 miles warranty (whichever is soonest), for defects and repairs, a 3-year paintwork warranty and a 12-year body protection warranty.
Exclusions apply throughout, so please read our Terms and Conditions.

All‑in warranty

VW mechanic doing some car diagnostics on a laptop

When you purchase All‑in from Volkswagen⁴, you’ll get up to two year’s Warranty provided by Volkswagen UK and administered by Volkswagen Financial Services. This Warranty has been designed to cover the costs of repairing or replacing the covered components that have suffered a sudden electrical or mechanical failure during the period of cover (excludes no-claim period). Further details are available in the terms and conditions.

If your vehicle’s previous Volkswagen UK or Volkswagen Financial Services warranty expired over 30 days ago, then you won’t be able to claim in the first 30 days of your All‑in Warranty (a “no-claim period”). Effectively, you’ll have 23 months where you can make a claim on your warranty.

The All‑in Warranty does not cover any vehicle already covered under any other guarantee, insurance, warranty and/or gesture of goodwill.

Go All‑in