Contact us

  • A VW mechanic inspecting the inside cockpit of a VW ID.3

    Customer care

    Our friendly customer care team are here to help.

    Tel: 0800 333 666
    For any general enquiries.
    Lines open:
    Monday – Friday: 08:00 – 18:00
    Saturday: 10:00 – 16:00
    Sunday: Closed
    customerservices@volkswagen.co.ukOpens a mail link

    Address:
    Volkswagen UK
    PO Box 9004
    LEEDS
    LS1 9WA

    Volkswagen Complaints Procedure
    Click here for more information

     

  • Volkswagen Financial Services

    Visit our financial services website hereOpens an external link to find out more information and how to get in touch.

    Tel: 0370 010 2022
    Lines open:
    Monday – Friday: 09:00 – 18:00
    Saturday: 09:00 – 13:00
    Sunday: Closed
    customerservices@vwfs.co.ukOpens a mail link

  • Volkswagen Connect

  • 24/7 Roadside assistance

    We're partnered with the AA to offer you Volkswagen Roadside Assistance for both new cars and Approved Used.

    For 24/7 breakdown support
    Tel: 0330 100 3241

    For ID. models
    Tel: 0330 100 3244

    To renew
    Tel: 0330 053 0344 or click hereOpens an external link

    For more information about roadside assistance visit here.

  • Fleet & business

    Our team of fleet experts can answer questions you may have or direct you to the department best placed to help you.

    Fleet Business Centre Number
    Tel: 0800 0093 397

    Lines open:
    Monday – Thursday: 08:30 – 18:00
    Friday: 08:30 – 17:30
    Saturday – Sunday: Closed

    Request a demoOpens an external link
    Make an enquiryOpens an external link

     

  • Volkswagen insurance

    For an annual insurance quote, please call us.

    Volkswagen Insurance Assistance:
    Tel: 0345 877 6464

    Lines open:
    Monday – Friday: 08:00 – 20:00
    Saturday: 09:00 – 17:00
    Sunday: Closed

FAQ's

To find answers to some of our commonly asked questions, click here.

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Next steps

A technician servicing a Volkswagen vehicle

Book a service or MOT

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Find a retailer near you
Our experts are here to help

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Request a call back

Next steps