Mon - Fri: 8:30 AM - 6:00 PM
Sat: 10:00 AM - 4:00 PM
Volkswagen Customer Quality,
Alternatively, you can email an enquiry to our customer service team and they will respond to you within 2 business days.
We're partnered with the AA to offer you Volkswagen Roadside Assistance for both new cars and Das WeltAuto used cars. If your vehicle has already broken down or you need immediate assistance then please call
24 hour assistance
Contact us for fleet queries, and we'll get back to you within 24 hours
Mon - Thu: 8:30 AM - 6:00 PM
Fri: 8:30 AM - 5:30 PM
If you are looking for a new car or are new to Volkswagen, then please contact your nearest retailer.
If you are a fleet manager or company car driver and would like to book a demo, please do so here.
If you already have a Volkswagen and need aftersales help, please contact the customer service centre.
For an annual insurance quote, please call us.
Mon - Fri: 8:00 AM - 8:00 PM
Sat: 9:00 AM - 5:00 PM
To speak with us about vehicle emissions please call us
Mon - Sun: 8:00 AM - 8:00 PM
We have developed a simple ‘self-service’ website, so you can see if your vehicle has been affected by the NOx emissions issue. All you need to do is enter the VIN (Vehicle Identification Number) or Vehicle Registration of your car. We also have a comprehensive list of Frequently Asked Questions, which is being continuously updated