We're partnered with the AA to offer you Volkswagen Roadside Assistance for both new cars and Das WeltAuto used cars. If your vehicle has already broken down or you need immediate assistance then please call:
0800 777 192
24 hour assistance
To extend your cover visit here or call 0800 912 1439. For more information about roadside assistance visit here.
Contact us for fleet queries, and we'll get back to you within 24 hours.
0800 0093 397
Opening hours Mon - Thu: 8:30 AM - 6:00 PM Fri: 8:30 AM - 5:30 PM
Opening hours Mon - Fri: 8:00 AM - 8:00 PM Sat: 9:00 AM - 5:00 PM
Speak to us about our products and services or visit us here.
0370 010 2022
Opening hours Mon - Fri: 8:00 AM - 8:00 PM Sat: 9:00 AM - 5:00 PM
For business customers: Mon - Fri: 9:00AM - 5:00PM
To speak with us about vehicle emissions please call us.
0800 954 0225
Opening hours Mon - Sun: 8:00 AM - 8:00 PM
We have developed a simple ‘self-service’ website, so you can see if your vehicle has been affected by the NOx emissions issue. All you need to do is enter the VIN (Vehicle Identification Number) or Vehicle Registration of your car. We also have a comprehensive list of Frequently Asked Questions, which is being continuously updated.