Contact Us

Visit our financial services website here to find out more information and how to contact us during this time.  If you’d like to see details of your finance agreement you can view and amend your contact details, payment date, vehicle registration as well as request certain documents, a settlement figure, or make a payment for any arrears using your online account: https://myvwfinance.vwfs.co.uk

For other finance-related queries please email customerservices@vwfs.co.uk or call Volkswagen Financial Services 0370 010 2022. 

Opening hours:
Monday to Friday 9am - 5pm

General Enquiries

0800 333 666

Opening hours:
Mon - Fri: 8:00 AM - 6:00 PM
Sat:  10:00 AM - 4:00 PM

Send an enquiry

Address:
Volkswagen UK
PO Box 9004
LEEDS
LS1 9WA

We Services Enquiries

0800 279 7508

Open 24 hours a day
More information on We Services

Live chat enquiries

We're partnered with the AA to offer you Volkswagen Roadside Assistance  for both new cars and Approved used cars.  If your vehicle has already broken down or you need immediate assistance then please call:

0800 777 192

For Touareg and ID.3 please call 0800 777 141

24 hour assistance

To extend your cover visit here  or call 0800 912 1439.
For more information about roadside assistance visit here.

Contact us for fleet queries, and we'll get back to you within 24 hours.

0800 0093 397

Opening hours:
Mon - Thu: 8:30 AM - 6:00 PM
Fri: 8:30 AM - 5:30 PM

If you are looking for a new car or are new to Volkswagen, then please contact your nearest retailer .

If you are a fleet manager or company car driver and would like to book a demo, please do so here .

If you already have a Volkswagen and need aftersales help, please contact the customer service centre.

Send an enquiry