Start VW Connect and We Connect
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Activate VW Connect and We Connect

Activate VW Connect and We Connect

Save time, keep informed and stay relaxed – it's all a question of settings. VW Connect and We Connect’s smart assistants know your personal routines and make your life easier when you’re busy. See for yourself.

A connected car in a few simple steps

Please note that a Volkswagen ID user account and a separate contract with Volkswagen AG are required for full use of the functionalities.

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How to use VW Connect or We Connect in your Volkswagen

The following instructions guide you step by step through the activation process to connect with your Volkswagen. 

Download activation instructions
Volkswagen app

Volkswagen app download

Enjoy all the benefits of VW Connect, We Connect and Car‑Net in one app. Simply download the Volkswagen app for your smartphone and connect it to your Volkswagen.

Download the Volkswagen app in the App StoreOpens an external link

Download the Volkswagen app in the Play StoreOpens an external link

Family in car making the most of the data plans

Always on with Cubic Telecom data plans

Get Internet for your Volkswagen – quickly and easily.

Find out more

Next steps 

The online services. Turn your Volkswagen into a connected car.

Take a closer look

VW Connect and We Connect services. Here you can find prerequisites and bundles.

Discover more

Any questions? You’ll find rapid answers or personal advice on our digital services here.

Learn more about help with apps and digital services

Next steps 

© Volkswagen 2023

Important information :

1.
To use the VW Connect / We Connect services, you need a Volkswagen ID user account and to log in to VW Connect / We Connect with your username and password. In addition, a separate VW Connect / VW Connect Plus or We Connect / We Connect Plus contract must be concluded with Volkswagen AG online at www.myvolkswagen.net or via the app “Volkswagen” (available in the App Store and Google Play Store). For VW Connect Plus / We Connect Plus, following vehicle handover, you have 90 days in which to register the vehicle at www.myvolkswagen.net or via the “Volkswagen” app and use the services for the full duration of the agreed free period.  For customers with VW Connect and VW Connect Plus: The use of mobile online services is enabled by means of an integrated Internet connection. For the use of Internet Radio, Wi-Fi hotspot and Alexa, where available, data packages can be purchased from Cubic Telecom, our mobile communications partner, and used in the network coverage area within many European countries. The data in these packages can be used by all users and vehicle occupants. You can find information on conditions, prices and supported countries at vw.cubictelecom.com. Alternatively, you can use the Internet Radio, Wi-Fi hotspot and Alexa, where available, with a mobile device (e.g. smartphone), provided it has the ability to function as a mobile Wi-Fi hotspot. In this case, the corresponding function is only available subject to an existing or separate mobile phone contract between you and your mobile network operator and only within the coverage area of the respective mobile network. Additional fees (for example, roaming charges) may arise when exchanging data on the Internet, depending on your particular mobile phone rate and especially when using the service abroad. For customers with We Connect and We Connect Plus: The use of mobile online services is enabled by means of an integrated Internet connection. For the use of the streaming services, individual in-car apps and the Wi-Fi hotspot, data packages can be purchased from Cubic Telecom, our mobile communications partner, and used in the network coverage area within many European countries. The data in these packages can be used by all users and vehicle occupants. You can find information on conditions, prices and supported countries at vw.cubictelecom.com. Alternatively, you can use these services with a mobile device (e.g. smartphone) with the ability to function as a mobile Wi-Fi hotspot. In this case, the corresponding services are only available subject to an existing or separate mobile phone contract between you and your mobile network operator and only within the coverage area of the respective mobile network. Additional fees (for example, roaming charges) may arise when exchanging data on the Internet, depending on your particular mobile phone rate and especially when using the service abroad. A smartphone with a suitable iOS or Android operating system and SIM card with data option with an existing mobile data contract or one to be agreed separately between you and your mobile data provider is required to use the free app “Volkswagen”.    The services included in the VW Connect and VW Connect Plus or We Connect and We Connect Plus packages may vary by country. Availability also depends on vehicle model, equipment and software version installed. This also applies to third-party services. The services are available for the agreed contract period and may be subject to substantive changes or ceased during the contract period. More information is available at connect.volkswagen.com and your Volkswagen dealership. For information on mobile data charges, please consult your mobile phone provider. 

  • ^All prices listed are Manufacturer’s ‘On the road’ Recommended Retail Price (includes VAT, VED, Delivery to retailer, number plates and first registration fee). Volkswagen may change RRPs at any time (this includes where there are government changes in regulation and/or legislation). There may be a delay to any RRP displaying correctly on our materials. The vehicle specification shown on the website may vary as Volkswagen UK review the model range line up throughout the year. Please ensure that you clarify the exact vehicle specification and prices with your Volkswagen Retailer at point of order. 

    For fuel consumption and CO2 information for vehicles, view values in the configurator.