A couple sitting inside a car and looking at a dashboard display
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We Connect Start - gets you to your destination with ease

Go to the Volkswagen app in the App Store
Go to the Volkswagen app in the Play Store

The smart connection to your Volkswagen ID.

Are you driving an ID. family model? Then you can stay connected and all-electric on the road: The We Connect Start online services for ID. models with ID. Software under 3.0 bring digital assist systems on board, provide the latest information on charging management and traffic and control selected functions with the We Connect Volkswagen app. 

With an update to a minimum of ID. Software 3.0, you can expand your connectivity offering with services from We Connect for your ID. Find out which online services your ID. supports with the compatibility checkOpens an external link. 


An overview of the benefits for you:

  • Connected and internet-ready
  • Access to many vehicle functions possible via Volkswagen app

Ready to go when you are

Want to check your ID. model’s remaining range? With the Volkswagen app on your smartphone, you can keep track of your battery’s charge level and remaining range when your ID. is online and check whether the charging cable is connected. If it is, you can start or stop charging sessions from your sofa. To do so, simply enter your departure time for work once and your ID. will be waiting for you with a full charge every morning.  

We Charge

We Charge⁠ – charging made simple

We Charge makes charging your ID. even easier. At home using the connected wall box or on the road with public charge points from one of Europe’s biggest and fastest-growing charging networks. The In-Car App directly integrated into the infotainment system of your ID. is especially practical, as it enables you to search for available charging stations near you on the map – including information about the available connector types and charging speeds – and use them as a navigation destination.

More information about We Charge
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The charging plans, charging card and ID. Charger models are a service provided by Volkswagen Group Charging GmbH (Elli, Site notice & Legal information).
Connectivity

Connected with the Volkswagen app

Connectivity

Connected with the Volkswagen app

The Volkswagen app - the digital companion for your ID.

Download the convenience update for the ID. family: the Volkswagen app connects you to your Volkswagen ID. and everything that matters. It turns your smartphone into a remote control you can use to manage many useful vehicle functions. So you can always keep track of your ID. – even when you're not inside it.

Download from the App Store
Download from Google Play

Enjoy a whole world of online services with VW Connect or We Connect for your ID. 

VW Connect or We Connect for your ID. expands your digital possibilities from ID. Software 3.0 with extra smart everyday tools to connect you with your vehicle and lots of useful information. 

Connectivity

VW Connect and We Connect for your ID.  

With all kinds of onlien services, your ID. provides extra comfort like you have in your smart home. Here you can see which services you can use in your vehicle from ID. Software 3.0 onwards. 

Learn more about VW Connect and We Connect for your ID.
ID. Software

ID. Software Updates

Software updates keep your ID. Up-to-date and constantly allow you to use new services. These include the enhanced We Connect online services for your ID. which are available from ID. Software 3.0. 

More about ID. Software Updates

Just register and get started

Find out how you can activate We Connect Start in just a few easy steps and enjoy a range of digital services in your car and on your smartphone.

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Compatibility check. Here is a first look at which mobile online services are available in your Volkswagen.  

Take the digital options in your ID. model to a new level.

Learn more about VW Connect and We Connect for ID. models

Any questions? You’ll find rapid answers or personal advice on our digital services here.

Learn more about help with apps and digital services

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© Volkswagen 2023

Important information :

1.

The specified consumption and emissions values were obtained using the legally required measurement procedure. On 1 January 2022, the WLTP test cycle fully replaced the NEDC test cycle. Accordingly, no NEDC values are available for new type-approved vehicles after this date. Figures are not based on a single individual vehicle and are not part of the offer, but serve solely to facilitate comparisons between different types of vehicles. Additional equipment and accessories (attachments, tyre format, etc.) could change relevant vehicle parameters, such as weight, rolling resistance and aerodynamics. As well as weather and traffic conditions and personal driving style, these add-ons could also affect a vehicle’s fuel consumption, power consumption, CO2 emissions and performance. Due to the more realistic testing conditions, the fuel consumption and CO2 emissions values measured according to the WLTP are often higher than those measured under the NEDC. This may result in corresponding changes in vehicle taxation as of 1 September 2018. Further information about the differences between the WLTP and NEDC is available at https://www.volkswagen.co.uk/en/owners-and-drivers/important-information/wltp.html.

Further information regarding official fuel consumption and the official, specific CO₂ emissions for new passenger vehicles can be found in the “Guidelines on fuel consumption, CO₂ emissions and electricity consumption of new cars” which is available free of charge from all points of sale and DAT Deutsche Automobil Treuhand GmbH, Hellmuth-Hirth-Str. 1, 73760 Ostfildern, Germany or at www.dat.de/co2.

2.
To use the We Connect Start services, you need a Volkswagen ID user account and to log in to We Connect Start with your username and password. A separate We Connect Start contract must also be concluded online with Volkswagen AG. After vehicle handover you have 90 days in which to register the vehicle via the Volkswagen app (available in the App Store and Google Play Store) and use the We Connect Start services for the full duration of the agreed free period. The use of We Connect Start mobile online services is enabled by means of an integrated internet connection. Volkswagen AG will be liable for the associated data costs incurred within Europe, with the exception of the Internet Radio and Wi-Fi hotspot services. For the use of the Internet Radio and Wi-Fi hotspot services, data packages can be purchased from Cubic Telecom, our mobile communications partner, and used in the network coverage area within many European countries. You can find information on prices and supported countries at https://vw.cubictelecom.com. Alternatively, you can use the “Internet Radio” service and the “Wi-Fi hotspot” with a mobile device (e.g. smartphone), provided it has the ability to function as a mobile Wi-Fi hotspot. In this case, the corresponding services are only available subject to an existing or separate mobile phone contract between you and your mobile network operator and only within the coverage area of the respective mobile network. Additional fees (for example, roaming charges) may arise when exchanging data over the Internet, depending on your particular mobile phone rate and especially when using the service abroad.  A smartphone with a suitable iOS or Android operating system and SIM card with data option with an existing mobile data contract or one to be agreed separately between you and your mobile data provider is required to use the free Volkswagen app.  The availability of the individual services described in the packages may differ depending on equipment, vehicle and country. The services are available for the agreed contract period and may be subject to substantive changes during the contract period. More information is available at https://connect.volkswagen.com and your Volkswagen dealership. For information on mobile data charges, please consult your mobile phone provider.
3.
A two- or three-zone air conditioning system is required for voice control. Online Voice Control is currently available for the following languages: English (UK and US), German, Danish, French, Italian, Dutch, Norwegian, Polish, Portuguese, Swedish, Spanish and Czech. The language you can use to interact with Voice Control depends on the language selected in your infotainment system.
5.
To use the VW Connect and VW Connect Plus or We Connect and We Connect Plus services for the ID. family, you need a Volkswagen ID user account and need to log into VW Connect / VW Connect Plus or We Connect / We Connect Plus with your username and password. A separate VW Connect / VW Connect Plus or We Connect / We Connect Plus contract must also be concluded online with Volkswagen AG. After vehicle handover you have 90 days in which to register the vehicle at myvolkswagen.net or via the “Volkswagen” app and app (available in the App Store and Google Play Store) and use the VW Connect Plus / We Connect Plus services for the full duration of the agreed initial free period. If you register at a later date, the duration of the initial period will be reduced accordingly. You can view the exact period during the activation process or following activation on myvolkswagen.net. When the initial VW Connect Plus / We Connect Plus contract period has expired, this may be renewed for a fee.  Some VW Connect / VW Connect Plus or We Connect / We Connect Plus mobile online services can only be used via the “Volkswagen” app. A smartphone with a suitable iOS or Android operating system and SIM card with data option with an existing mobile data contract or one to be agreed separately between you and your mobile data provider is required to use the free app. Additional fees (for example, roaming charges) may arise when exchanging data on the Internet, depending on your particular mobile phone rate and especially when using the service abroad.  The mobile online services are available for the agreed contract period and may be subject to substantive changes during the contract period. The services included in the VW Connect and VW Connect Plus or We Connect and We Connect Plus packages may vary by country. Availability also depends on vehicle model, equipment and software version installed. This also applies to third-party services. More information is available at connect.volkswagen.com and your Volkswagen dealership. Please also take note of the current Terms and Conditions for the digital services of the ID. family.  

  • ^All prices listed are Manufacturer’s ‘On the road’ Recommended Retail Price (includes VAT, VED, Delivery to retailer, number plates and first registration fee). Volkswagen may change RRPs at any time (this includes where there are government changes in regulation and/or legislation). There may be a delay to any RRP displaying correctly on our materials. The vehicle specification shown on the website may vary as Volkswagen UK review the model range line up throughout the year. Please ensure that you clarify the exact vehicle specification and prices with your Volkswagen Retailer at point of order. 

    For fuel consumption and CO2 information for vehicles, view values in the configurator.