Volkswagen ID. Family Ohme Offer Full Terms and Conditions

1. Private retail customers who order a new Volkswagen ID.3, ID.4, ID.5, ID.7 or ID.7 Tourer vehicle from a participating Volkswagen Centre between 03  November 2025 to 31 December 2025 (inclusive) and who take delivery of their vehicle and complete the home EV charger installation within three months of delivery of the vehicle can receive either:

a. 7kW Ohme ePod home EV charger (untethered) with standard installation with an upfront customer payment of £199; or
b. 7kW Ohme Home Pro home EV charger (5m tethered cable) with standard installation with an upfront customer payment of £199.

2. The incentive is subject to the terms and conditions set out below. A customer is entitled to receive one incentive only, and is not entitled to receive both home EV chargers.

3. This offer is open to UK residents, aged 18+.

4. Private retail customers only are eligible for this offer. Fleet customers (limited companies and other businesses with five or more vehicles) are not eligible to participate in the offer. This offer is not available for customers who purchase a vehicle on Contract Hire with Volkswagen Financial Services.

5. To receive the Ohme home EV charger, you must be (a) a homeowner or (b) a renter with the landlord's permission, and in each case have off-street parking at the property. You must be a full time resident at the address where the home EV charger is installed.

6. Please request the offer during the ordering process and the participating Volkswagen Centre will take the steps set out below, depending on the incentive selected by the customer. If the customer elects to receive either a 7kW Ohme Home Pro home EV charger (5m tethered cable) with standard installation or 7kW Ohme ePod home EV charger (untethered) with standard installation: the participating Volkswagen Centre will place an order with Ohme UK at the time of ordering your qualifying vehicle and customer will need to make an upfront payment of £199 to Ohme UK ahead of installation.

7. The offer is not available retrospectively. Please speak to your Volkswagen Centre for more information.

8. Offer is subject to availability and we reserve the right to withdraw this offer at any time.

9. Volkswagen will not be liable for any loss or damage of any nature, howsoever caused, sustained in any way by any participant in this offer. However, nothing in these terms and conditions shall have the effect of excluding or restricting liability for personal injury or death caused by proved negligence of the Volkswagen Group United Kingdom Limited nor any other liability which it would be unlawful to exclude or restrict.

Ohme home EV charger

Personal data

10. If you elect to receive a 7kW Ohme Home Pro home EV charger (5m tethered cable) with standard installation or a 7kW Ohme ePod home EV charger (untethered) with standard installation, your personal data, including your name, postal address, email and telephone contact details, and including the make, model, vehicle identification number (VIN), order number and delivery date of the vehicle being supplied to you, will be shared with Ohme Operations UK Ltd (“Ohme UK”) to process this offer.  

11. In addition, that personal data, together with installation details and status of the selected Ohme home EV charger and any related information concerning your eligibility to receive this offer, will be disclosed by us and/or Ohme UK to Volkswagen UK, a trading division of Volkswagen Group United Kingdom Limited, Ohme UK and/or Volkswagen Centre (as applicable) in connection with the validation by Volkswagen UK of your eligibility to receive this offer.  

12. For further details of how and why your personal data is processed, please refer to the Volkswagen UK Privacy Notice, at Privacy statement | Volkswagen UK. Please also refer to the privacy policy of Ohme UK at https://www.ohme-ev.com/privacy-policy for details of the processing undertaken by Ohme UK.

General

13. The following terms apply to the Ohme home EV charger incentive:

* a. Ohme's standard terms and conditions of sale shall apply in relation to all home EV charger(s) supplied under this offer. App download and compatible equipment required. Not for commercial use. Please visit Terms and Conditions and Mobile App Terms and Conditions for further information;

* b. installation must take place within a month prior to vehicle delivery or up to three (3) months after delivery of the vehicle (the "Installation Period");

* c. the home EV charger included in the offer is either a 7kW Ohme Home Pro (5m tethered cable) with standard installation only or 7kw Ohme ePod (untethered) with standard installation only. The availability of standard installation depends on various factors including the age and condition of the existing wiring at the property and the location of the nearest electricity point/meter. To find out whether you are likely to qualify for standard installation, please visit https://ohme-ev.com/wp-content/uploads/2024/09/Ohme-Standard-Installation-UK.pdf

* d. standard installation is subject to survey. You will have the option to choose between an untethered or 5m tethered cable unit;

* e. the home EV charger must be ordered from Ohme via a participating Volkswagen Centre at the time of order of your new vehicle;

* f. supply, installation and maintenance of the home EV charger will be subject to a separate contract between the customer and Ohme UK. Neither Volkswagen Group United Kingdom Limited trading as Volkswagen UK nor the Volkswagen Centre can accept any responsibility in connection with that contract and any customer queries or claims must be directed to Ohme. Customers will need to liaise directly with Ohme in connection with survey and installation;

* g. any costs, for example additional accessories, late cancellation fees, aborted visits, physical home surveys, home EV charger upgrades (including to upgrade from a 5m tethered cable to 8m tethered cable), non-standard installation, installation outside the Installation Period, or additional installation works must be paid for by the customer;

* h. if the customer rents their property, then they are responsible for obtaining the landlord's permission for the installation. All other permissions and consents are also the responsibility of the customer;

* i. the home EV charger is only available for installation at a residential address owned by the Volkswagen UK customer (or rented by the Volkswagen UK customer, with the landlord's permission) with off-street parking and electrical capacity sufficient to support the home EV charger (unless otherwise agreed specifically with Volkswagen UK and Ohme);

* j. home EV chargers are non-transferable and non-refundable and there is no cash or other alternative available under this offer. However, Volkswagen UK reserves the right to include a different home EV charger and installation, of equivalent or greater value, within the offer;

* k. if a qualifying vehicle order is cancelled after the installation of the home EV charger, then the customer will be liable to pay to Ohme the fees paid by Volkswagen UK and/or the Volkswagen Centre in connection with the home EV charger and standard installation. If the customer cancels the qualifying order before the installation has taken place then they will no longer be entitled to a home EV charger with standard installation through this offer. This does not affect customers' statutory rights;

* l. for customers who are eligible for the Government electric vehicle (EV) charge point grant (worth up to £350 – only available to homeowners who live in flats and consumers in rental accommodation), Volkswagen UK will fund the remaining cost of the home charger with standard installation after the OZEV grant has been applied where the customer is eligible for the offer and in compliance with these terms and conditions. Ohme will identify customers who are eligible for the grant and will support them through the grant application process; and

* m. for most customers who are not eligible for the EV charge point grant, Volkswagen UK will fund the whole amount payable for the home charger to the value of this offer.

© Volkswagen 2025

Important information :

  1. ^ Prices listed are Volkswagen UK’s recommended On The Road (OTR) retail price. Actual prices are set by Volkswagen authorised retailers in their sole discretion – always obtain these prices from your chosen Volkswagen Retailer. Your contract is always with the Volkswagen Retailer. Volkswagen UK’s recommended OTR includes: delivery charge, number plates, new vehicle registration fee, the first year's Vehicle Excise Duty and VAT (calculated at 20%). Images shown may not reflect base specification and depict optional cost options.

    Every effort has been made to ensure the accuracy of the information above. Prices are taken from the Volkswagen website - this website contains a large number of products and it is always possible that, despite our best efforts, some of the products listed may be incorrectly priced. Volkswagen may change prices at any time (this includes where there are government changes in regulation and/or legislation). There may be a delay to any price displaying correctly on our materials and it is always possible that, despite our best efforts, some vehicles may be incorrectly priced. Always check prices with your local retailer.

  3. Please be advised we may not be able to provide valuations for vehicles which are outside certain age or mileage ranges, specialist or customised, or not registered in the UK. The actual sale price is dependent on a number of additional factors, which you can discuss further with your retailer. T&Cs will apply.
  4. Models shown and information provided (including standard equipment) reflect the specification for the current model year, which is the product currently available for order from the factory.  Information may differ from what you have ordered if, for example, you ordered before the change in model year or you ordered a vehicle from stock.  Vehicles available for purchase from stock and those shown within the 'Stock Locator' tool may have a different specification, from a previous model year.  Please contact your chosen retailer for details.
  5. Volkswagen Group United Kingdom Limited is authorised and regulated by the Financial Conduct Authority, firm reference number 464440. Volkswagen Group United Kingdom Limited is acting as a credit broker, not a lender. The only lender we will introduce you to is Volkswagen Financial Services (UK) Limited, MK14 5LR. We may introduce you to vehicle retailers, who are acting as credit brokers.