Women's Euro Tickets Prize Draw Terms and Conditions

Please read these terms and conditions carefully. These terms and conditions ("Terms") apply to the Women’s Euro Tickets Prize Draw (the "Prize Draw”).

You will be legally bound by these Terms from the time you submit an entry for the Prize Draw.

If there is a conflict in these Terms with any other terms whatsoever attached to any other advertising material in respect of the Prize Draw, these conditions will take precedence.  

                    Opening and closing dates, eligibility

  1. The Prize Draw will begin at 00:01 on 18 June 2025 and end at 23:59 on 25 June 2025 (the "Promotion Period").
  2. The Prize Drawn is open to all individuals who:
    (a)             are residents of the United Kingdom; 
    (b)            are aged eighteen (18) years or over;
    (c)            are the registered owner of a Volkswagen Passenger Car vehicle; and
    (d)            have directly received the Women’s Euro Tickets Prize Draw email which contains the Prize Draw sent by the Promoter (the "Email"),
  3. at the time of entry into the Prize Draw. The Prize Draw is not open to employees of Volkswagen Group United Kingdom Limited, their agents or contractors, Volkswagen Group brand retailers and anyone else connected with the Prize Draw or to their immediate family members or persons living in the same household, whether or not related, or anyone else otherwise professionally connected with the Prize Draw.
  4. There is no entry fee and no purchase necessary to enter this Prize Draw.
  5. The Promoter reserves the right to verify the eligibility of any participant and winners and their  compliance with these Terms.  The Promoter may require such information as it considers reasonably necessary for this purpose.  The Promoter may withhold prizes while it verifies eligibility.

    How to enter
  6. To enter the Prize Draw, you must:
    (a)            follow the instructions in the Email;
    (b)            click the link provided in the Email;
    (c)            complete the online form providing the details requested. This includes telling us your favourite thing about Volkswagen or what you love most about being part of it and an image of your vehicle; and
    (d)            click “Submit”

    During the Promotion Period
  7. Only one (1) entry per person is permitted for the Prize Draw.  Entrants who seek to enter more than this limit will be disqualified.  Multiple entries from the same person and entries generated by script, macro, mechanical or other automated means are prohibited and will cause disqualification. Anyone found to have used multiple accounts to enter the Prize Draw  will be ineligible. Multiple entries made through agents, third parties, organised groups or any entry duplication method will not be accepted.  ONLY RECIPIENTS OF THE EMAIL ARE ELIGIBLE FOR ENTRY INTO THIS PRIZE DRAW. RECIPIENTS ARE NOT PERMITTED TO FORWARD ON THE EMAIL TO A THIRD PARTY INDIVIDUAL FOR ENTRY.
  8. The Promoter reserves the right to disqualify any Entrant and/or refuse to award a prize or withdraw prize entitlement and/or refuse further participation in the Prize Draw, where it believes the Entrant not to be participating within the spirit of the Prize Draw or suspects the Entrant of engaging in any unfair or unjust behaviour or breaching these Terms.  The Promoter reserves the right to use its discretion in all respects and to enforce any penalty or sanction it deems appropriate. The Promoter's decision will be final in this regard.
  9. Entries that are not submitted in accordance with these Terms and/or that are delayed, damaged, incomplete, altered, illegible or otherwise defective (or which the Promoter cannot use to identify and contact the Entrant) will be disqualified.
  10. The Promoter accepts no responsibility for entries or prize claims that are late, incomplete, incorrectly submitted, corrupted or misdirected, whether due to error, omission, alteration, tampering, deletion, theft, destruction, transmission interruption, communications failure or otherwise.
  11. Internet access and an email address are required to enter the Prize Draw.
  12. Your entry must be completed correctly and be received during the Promotion Period to be eligible for the Prize Draw.

    Entry
  13. You must ensure that your entry:
    (a)            does not include any images of people (including yourself);
    (b)            is either your own original work and created solely by you; 
    (c)            does not infringe any third party rights (including without limitation copyright, rights in trade mark, moral rights, rights of privacy/publicity or any other intellectual property rights);
    (d)            does not refer to or compare competitor products;
    (e)            is not defamatory or disparaging about the Promoter, its products or any other people, products or companies; 
    (f)             does not include any brands, logos, trade marks or branded products (other than the those relating to the Promoter); 
    (g)            is not violent, obscene or offensive; 
    (h)            does not depict illegal drugs, tobacco, firearms/weapons, or any activities that may appear unsafe or dangerous or illegal; 
    (i)              is responsible and does not damage the Promoter's reputation or place the Promoter in breach of advertising code rules (as determined by the Promoter in its sole discretion);
    (j)              is not sexually explicit or suggestive; 
    (k)            is in compliance with the rules, policies and terms of service of the platform where the entry is posted (i.e. StoryStream); and
    (l)              is otherwise suitable for presentation in a public forum (as determined by the Promoter in its sole discretion).
  14. Entries which, in the Promoter's opinion may be deemed offensive, discriminatory, inappropriate, defamatory or which are unlawful or in breach of these Terms will not be accepted and will be disqualified.
  15. The Promoter reserves the right to disqualify any entrant it believes not to be participating within the spirit of the Prize Draw or suspects of participating in any unfair or unjust behaviour. The Promoter reserves the right to use its discretion in all respects and to enforce any penalty or sanction it deems appropriate.
  16. You understand that you are solely responsible for compliance with the rules, policies and terms of service of StoryStream. To view StoryStream’s Terms and Conditions please visit this link: StoryStream Terms and ConditionsOpens an external link.
  17. Entries that are not submitted in accordance with these Terms and/or that are delayed, damaged, incomplete, altered, illegible or otherwise defective or which the Promoter cannot identify due to your entry being removed or filtered from search or the suspension or termination of your account will be disqualified.
  18. The Promoter accepts no responsibility for entries that are illegible or lost, delayed, damaged or rendered invalid for any reason beyond its control.
  19. Any questions, comments or complaints regarding this Prize Draw should be directed to the Promoter and not to StoryStream.
  20. This Prize Draw is run by the Promoter. This Prize Draw is in no way sponsored, endorsed or administered by, or associated with StoryStream.
  21. If at any time you wish to withdraw from the Prize Draw your request should be made in writing to Volkswagen CRM Team, Volkswagen Group UK Ltd, Yeomans Dr, Blakelands, Milton Keynes MK14 5AN.
  22. By submitting your entry, you:
    (a)            grant to the Promoter, a perpetual, non-exclusive, royalty-free, worldwide, irrevocable, transferable and sub-licensable licence to use, modify and reproduce use the image(s) shared as part of such entry; 
    (b)            grant the Promoter the right to edit, alter, copy or create derivative works from the image(s) shared as part of such entry (including, without limitation, by adjusting colours, applying filters or using other photo editing techniques or by editing, adapting or translating copy);
    (c)            agree that the Promoter may (but is under no obligation to) use the image(s) shared as part of such entry around the world in marketing and for commercial purposes and that you are not entitled to any fee, commission or payment in connection with that use; and 
    (d)            waive all moral rights, contained within your entry and in whatever form, including but not limited to within any: idea; concept; invention; improvement; text; design or image.  If you cannot legally waive your moral rights, then you agree not to assert them in connection with Volkswagen's use of your entry.

    Selection of the Winner, notification
    The Prize Draw
  23. One (1) winner will be selected at random from all valid and eligible entries received during the Promotion Period (the " Winner").
  24. The Winner will be selected within seven (7) days of the end of the Promotion Period.

    Winner notification
  25. The draw will take place on the 01 July 2025.
  26. Entries who have not won a prize will not be notified.
  27. The  Winner will be notified by email by 02 July 2025.  The notification will ask the Winner to confirm their compliance with these Terms.
  28. The Winner will be required to respond within 48 hours and provide a name and delivery address when requested in order to claim their prize.
  29. If a prize is unclaimed after reasonable efforts have been made to contact the Winner, the Promoter will be entitled to dispose of the relevant prize as it sees fit without any liability to the Winner for having done so. The Promoter reserves the right withdraw the prize from the Winner and pick a replacement Winner in the same way as the original Winner. These Terms will comply to any such replacement winner.
  30. One (1) prize per person.

    Prize
  31. The Winner, will win two VIP tickets to the Women’s Euros England vs. Wales match in St. Gallen on 13 July 2025 at 9pm (the Prize). The Prize includes:
    (a)            return flights from Heathrow airport in London to Zurich for the Winner and guest, including taxes, fees and one item of hand luggage per person; 
    (b)            return private airport transfers in Zurich for the Winner and guest; 
    (c)            two (2) nights’ hotel accommodation in Zurich, with a four-star rating, based on sharing a double or twin room; 
    (d)            access to the VIP lounge at the match for two (2) hours before the match and one (1) hour after the match. The lounge access includes food and drink; and;
    (e)            return train tickets to and from the hotel to the stadium.
  32. The Prize is subject to the following terms and conditions:
    (a)            economy flights will be selected by the Promoter and not all routes will be available; 
    (b)            Winner and guests must have full passport valid for at least six (6) months at time of travel; 
    (c)            any necessary visas are responsibility of Winner and guests; 
    (d)            a valid credit or debit card will be required for security deposit purposes when checking into hotel accommodation; 
    (e)            hotel accommodation is based on two (2) adults sharing one (1) double or twin room; 
    (f)             hotel will be selected by the Promoter or its agent at their sole discretion; 
    (g)            travel insurance is not included for the Winner and the guest. Winner will be responsible to arrange the travel insurance for themselves and their guests. once booked, the Prize cannot be altered or amended; 
    (h)            the Winner must be aged 18 or over and the guest accompanying the Winner must be aged 16 or over; and
    (i)              the Prize excludes domestic ground transfers, meaning that the Winner and guests must arrange their transport to and from the departure airport.
  33. The Prize does not include costs associated with travelling to and from a UK airport, travel expenses, fuel and/or airport vehicle parking is at the expense of the prize winner. The Prize excludes all other costs and arrangements not expressly included in the Prize.
  34. The Promoter accepts no responsibility for any personal items or baggage lost or stolen during the course of the trip.
  35. The use of tickets and entry to the stadium is subject to the terms and conditions referenced on the ticket and the conditions of entry on the applicable day.  Winner(s) and their guest(s) are responsible for complying with those terms and conditions.  The Promoter is not responsible if the winner(s) and/or their guest(s) are refused entry to the plane or are refused entry to or are ejected from the stadium because they have not complied, or are suspected not to have complied, with the relevant conditions.
  36. The Prize and the tickets are not transferable. The Winner is responsible for providing the names of attendees to the Promoter. The attendees may be required to provide a valid form of government issued ID on request at the stadium.
  37. As the Prize is not transferable, the Winner must not seek to sell any ticket or advertise any ticket for sale, including on any digital platform or social media platform. Please note that the unauthorised sale or disposal of tickets may be a breach of the ticket terms and conditions and render the tickets invalid. The Promoter reserves the right to forfeit the Prize from any winner found to be in breach of this term.
  38. It is the responsibility of the Winner to inform the Promoter of any wheelchair or similar access requirements for the Winner and/or their guest(s) when taking up the Prize, and to adhere to any applicable health and safety guidelines.
  39. The Prize is non-transferable and non-refundable.
  40. There is no cash alternative.
  41. The Promoter reserves its right to substitute any prize with a prize of equivalent value in the event of circumstances outside of its control.
  42. The Promoter reserves its right (but is not obliged) to substitute any prize for a prize of equivalent or greater value in the event of circumstances that make this necessary.

    Publicity
  43. By entering into the Prize Draw, you that the Promoter may publish, use, edit, alter and duplicate the entry, including without limitation by reposting the entry.
  44. Any Winner may be required to take part in non-paid publicity or advertising relating to the Prize Draw, which may include having their photograph taken for promotional and/or press purposes.

    General
  45. The Promoter’s decision is final.
  46. The Promoter may change these Terms or cancel the Prize Draw at its absolute discretion in the event of circumstances outside its reasonable control, which it considers make it necessary for it to do so.
  47. The Promoter is not responsible for events outside its control or for any losses arising as a result of events outside of its control.  Nothing in these Terms shall have the effect of excluding or restricting the Promoter's liability where it would be unlawful to do so.  This includes liability for (a) death or personal injury caused by the negligence of the Promoter or its employees, agents or sub-contractors, (b) fraud or fraudulent misrepresentation, and/or (c) any other matter for which it would be unlawful for it to exclude or attempt to exclude their liability.
  48. The Promoter reserves the right to delay, postpone or cancel the Prize Draw in the event of a catastrophe, war, civil or military disturbance, act of God, further COVID restrictions affecting the Prize, or any actual or anticipated breach of any applicable law or regulation or any other event outside of the Promoter's reasonable control. Any changes to the Prize Draw will be notified to Entrants as soon as possible by the Promoter.
  49. The Promoter will award the Prize as described in these Terms, but the Promoter accepts no responsibility or liability for the Winner's use of the Prize.
  50. If there is a conflict in these Terms with any other terms whatsoever in respect of the Prize Draw, these conditions will apply.
  51.  It is the responsibility of the Winner to adhere to any applicable health and safety guidelines.
  52. The surname and county of the Winners and the prizes won will (unless the Winner has objected on lawful grounds) be made available on receipt of a self-addressed pre-paid envelope received by the Promoter at Volkswagen CRM Team, Volkswagen Group UK Ltd, Yeomans Dr, Blakelands, Milton Keynes MK14 5AN for sixty (60) days following the end of the Promotion Period.  Participants can object to disclosure, or request that disclosure be limited in scope by contacting Volkswagen CRM Team, Volkswagen Group UK Ltd, Yeomans Dr, Blakelands, Milton Keynes MK14 5AN. The Promoter may nevertheless disclose the information to the Advertising Standards Authority if required to do so.
  53. The Promoter reserves the right to alter, amend, foreclose or withdraw the Prize Draw and/or the terms and conditions of entry at any time and without prior notice.
  54. If the Promoter fails to or delays in enforcing any of these terms, that will not constitute a waiver of the Promoter's rights nor prevent the Promoter from taking steps to enforce any of these terms or its rights at a later date.
  55. If there is a conflict in the terms conditions to this Prize Draw with any other terms whatsoever attached to any other advertising material in respect of this draw, these conditions will apply.
  56. Promoter: Volkswagen Group United Kingdom Limited of Yeomans Drive, Blakelands, Milton Keynes MK14 5AN.
  57. The Prize Draw and these Terms (including any non-contractual disputes or claims arising out of them) are subject to English law and any disputes or claims must be referred to the English courts. Consumers in Scotland and Northern Ireland may bring action in their home court.

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