A technician knelt on floor at rear of blue VW Tiguan

Volkswagen service schedules

Get the best for your Volkswagen

Get the best for your Volkswagen

All of our testing and servicing is carried out by qualified Volkswagen professionals. We service all Volkswagens, including petrol, diesel, hybrid and pure electric models.

We offer fixed or flexible servicing, so you can select the service that suits your Volkswagen best.

Fixed service

Recommended if:

  • You drive fewer than 9,300 miles per year
  • Mainly drive in the city, or if you make frequent short journeys
  • Often carry out high engine loading activities, such as steep hill climbs, towing, and driving often with multiple passengers
  • You often drive using a high engine rpm with heavy acceleration and braking
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Cars under 3 years old

If you select fixed servicing for the first three years of ownership, your car will require an annual service inspection and oil service.

  • 1st service (oil service) – at 9,300 miles or when your car is 12 months old.
  • 2nd service – at 18,600 miles or when your car is 24 months old.
  • 3rd service – at 27,900 miles or when your car is 36 months old.
A technician stands at a laptop typing next to a grey VW ID.3

Cars over 3 years old

We recommend either a Minor or Major Service.

Minor Service  – recommended every 12 months or 10,000 miles

Major Service – recommended every 2 years or 20,000 miles

For the best results we recommend alternating Minor and Major services.

Flexible service

Recommended if you:

  • Regularly drive more than 25 miles per day
  • Regularly drive long-distance
  • You drive at a constant speed with minimum vehicle and engine loading, such as hill climbs, towing, and driving with passengers
A technician typing into a computer

When to book a flexible service

With flexible service, your Volkswagen’s service light tells you when you need to book your car in.

Flexible servicing is made possible by the development of new Volkswagen engines and long-life oils. Our engines use built-in sensors to continually monitor the oil quality to ensure it stays in good condition between inspections. 

  • 1st service (oil service) – at up to 18,600 miles or 24 months
  • 2nd service – at up to 18,600 after the previous service or when your car is 48 months old.
  • 3rd service – at up to 18,600 after the previous service or when your car is 72 months old.

Electric service

A technician typing into a computer plugged into a VW ID.3

Pure electric cars have far fewer parts than petrol or diesel cars, so they are typically much easier to service

Find out more about an electric car service.

GTE (hybrid) service

A GTE service requires servicing both the conventional combustion engine and the electric motor. 

Find out more about a GTE car service.

A woman in front of Passat GTE car

Benefits of having your car serviced regularly

  1. You will have a complete Volkswagen service history, recorded in your service book, which is important when you sell the vehicle.
  2. You can be confident that your car is running well and in good condition
  3. You can manage the cost with a Service Plan
  4. You can take advantage of our special offer price with our Fixed Price Servicing for Volkswagens between 3-15 years old, up to and including 2.0 litre engines and the Touareg. Terms and Conditions apply.

Next steps

Servicing and repairs

Service and maintenance plans

Next steps