A technician typing into a computer plugged into a VW ID.3

Electric car servicing

What’s different about an electric service?

Your electric car will require regular servicing, just like a petrol or diesel car. We carry out all the usual roadworthiness checks, but the rest of your service is quite different.

A white VW ID.3 pulls into a servicing bay

When you bring your electric vehicle in for a service, we check for all the usual service items legal requirements, such as wear on the braking system, your headlights and tyre condition.

But your electric car service will also include the following checks:

  • Charging cable: we check that cable is present and visually check its condition
  • High-voltage battery: we check the charge level and recharge if necessary
  • High-voltage components and high-voltage cables: we inspect these for damage and correct routing and securing of lines

Oil changes a thing of the past

Unlike petrol and diesel vehicles, electric vehicles don’t need an oil change - because there’s no oil to change! This can also save you money.

ID. Family

ID. Family

Fixed servicing only

 

Inspection Service

24 months, unlimited miles

Inspection Service

24 months, unlimited miles

Service Regime Comparison

Service Regime Comparison

Electric (Fixed Servicing only): e‑Golf and e-Up!

Oil Change

Not required

Inspection Service

18k miles or 24 months, whichever occurs first

Oil Change

Not required

Inspection Service

18k miles or 24 months, whichever occurs first

Hybrid models (Fixed Servicing only)

Oil Change

9k miles or 12 months, whichever occurs first

Inspection Service

18k miles or 24 months, whichever occurs first

Oil Change

9k miles or 12 months, whichever occurs first

Inspection Service

18k miles or 24 months, whichever occurs first

Petrol and Diesel (Flexible Servicing)

Oil Change (excluding V6 TDI engines)

Up to 18k miles or 24 months, whichever occurs first

Oil change (V6 TDI engines only)

Up to 18k miles or 12 months, whichever occurs first

 

Inspection Service

18k miles or 24 months, whichever occurs first

Oil Change (excluding V6 TDI engines)

Up to 18k miles or 24 months, whichever occurs first

Oil change (V6 TDI engines only)

Up to 18k miles or 12 months, whichever occurs first

 

Inspection Service

18k miles or 24 months, whichever occurs first

Petrol and Diesel (Fixed Servicing)

Oil Change

9k miles or 12 months, whichever occurs first

Inspection Service

18k miles or 24 months, whichever occurs first

Oil Change

9k miles or 12 months, whichever occurs first

Inspection Service

18k miles or 24 months, whichever occurs first

Serviced by the best

You can take your electric car to any Volkswagen authorised retailer to get it serviced. No one knows your Volkswagen like we do, so a service through us gives you peace of mind that your electric vehicle is always in safe hands.

To find your nearest e-Mobility Retailer, use our Find a Retailer tool.

Replacement vehicles

We will always do our best to provide you with a replacement electric vehicle if we need to keep your car while we work. However, we are still at the start of our electric journey and don’t yet have sufficient stock to be able to promise this for every customer. If we cannot provide you with an electric vehicle, we guarantee to offer you a suitable alternative to keep you on the move.

Service Plans

The Volkswagen electric vehicle service plan is tailored specifically for e-models and the ID family. These plans ensure your car is serviced to Volkswagen standards and can help you spread the cost into affordable monthly payments. 

Electric service plan pricing 1

Electric service plan pricing [@DIS_26]<br>

ID. Family Plan

eGolf and eUp! Plan

Upfront Payment

£338.10

£361.15

Monthly Payment

£28.18 x 12 months

£15.05 x 24 months

What's Included

1x Service, 1x MOT, 1 x Brake Fluid Change, 1x Pollen Filter

2 x Services, 2 x pollen filters and 2 x brake fluid change (if required)

Upfront Payment

Monthly Payment

What's Included

Next steps

GTE Service

Service and maintenance

Next steps