A white used VW Tiguan on an orange background with the What Car? Used Car of the Year Awards 2022 logo

Approved Used benefits

Our Approved Used Volkswagen programme is designed to give you the same exceptional level of experience as a new car customer, giving you complete confidence and peace of mind. All proven by What Car?Opens an external link naming us 'Best Approved Used Car Scheme' in the Used Car of The Year Awards 2022.

Click and Collect an Approved Used Volkswagen

Just follow the ‘reserve this vehicle’ button on your preferred vehicle, provide your deposit of just £99 and the retailer will contact you to arrange the rest. Participating retailers only. Subject to regional allowance.

Our used car benefits

There are an array of great benefits to buying an Approved Used Volkswagen.

Watch the video to see all benefits.


2 years' unlimited mileage Warranty

All Approved Used cars come with at least a 2 years' Volkswagen Warranty1.

For full details of what our Used Volkswagen Warranty covers, please download the Approved Used Warranty Handbook.

2 years' Roadside Assistance

All our Approved Used cars come with a minimum 2 years' Volkswagen Roadside Assistance1.

This includes breakdown and recovery services all year-round, at home or on the roadside, in the UK and Europe, with no limit on call outs.

Find out more


2 years’ MOT Cover

All Approved Used Volkswagens come with up to 2 years' MOT Cover where applicable1. MOT cover is an insurance policy offering up to £750 (inc VAT) in the event of an MOT failure (terms, conditions and excess apply).

For full details of what our MOT cover is, please download the Approved Used Warranty Handbook.Opens an external link

Flexible Finance options

You can finance your used Volkswagen just as you can with a new car. Our flexible Solutions Personal Contract Plan2 is available on our Approved Used cars and includes 2 years servicing^ at 9.4% APR representative. £250 deposit contribution available for vehicles up to 30 months old.


142 checks

Our skilled, Volkswagen trained technicians carry out a thorough workshop and test drive inspection of every car before it can become an Approved Used Volkswagen.

Any faults identified are fixed using Volkswagen Genuine Parts™. Only then can a used car become part of the Approved Volkswagen programme.

Service history checks

This certificate details your car’s entire Approved Used retailer network history, for example routine servicing work. It also verifies the cars identity and status of the warranty.


Independent vehicle history and mileage tests

You can be sure of your car's history. We check the vehicle identity and match it with the DVLA registration. We also verify that there are no outstanding finance arrangements on the car, and that the mileage is correct.

No quibble exchange 

30 day/1,000 mile 'no quibble' exchange policy.

If for any reason, you want to change the car - maybe you have second thoughts, or it doesn't fit in your garage you may be able to exchange it for another of the same price (or higher, with you paying the difference), as long as the vehicle is returned in the same condition as when it was collected and the retailer you bought your car from has an available vehicle in their stock.

For full details of the no quibble exchange please download a copy of the exchange agreement.


5 days' complimentary Volkswagen Drive Away Insurance

We want you to start enjoying your new car from day one, which is why every used Volkswagen, purchased from a Volkswagen Retailer, comes with five days’ complimentary insurance. This comprehensive cover guarantees that your vehicle will be repaired in a Volkswagen Approved Repairer using Volkswagen Genuine Parts. Subject to eligibility.

We will also provide you with an annual quote, with no additional questions asked, so you can continue to enjoy all the benefits Volkswagen Car Insurance offers.

Excludes windscreen claims. Volkswagen Car Insurance is underwritten by U K Insurance Limited.

Experts in electric

All our electric vehicles including our exciting ID. range are part of our Approved Used Volkswagen Programme and our expert retailer staff are available to give you all the help you need when purchasing your next car.


Approved Used 

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Many reasons to buy an Approved Used Volkswagen