Approved Used benefits
We treat our Approved Used car buyers with the same love and attention as a new car buyer
The Volkswagen Approved Used programme is designed to give you an array of great benefits, from multipoint and service history checks to independent vehicle history and mileage tests. You can rest assured you’re in good hands.
For full details of what our Used Volkswagen Warranty covers, please download the Approved Used Warranty Handbook.
This includes breakdown and recovery services all year-round, at home or on the roadside, in the UK and Europe, with no limit on call outs.
Prior to delivery our fully qualified technicians give all Volkswagen Approved Used cars a comprehensive workshop inspection with over 100 individual checks, followed by a road test as well as a status check to validate vehicle history, mileage and check for outstanding finance. We’ll even provide a copy of the report when you collect your car. Rest assured all service work has been completed if due within 6 months.
A copy of the workshop inspection that our technicians complete is below.
Approved Used Multipoint check - Electric
Approved Used Multipoint check - Hybrid
Approved Used Multipoint check - Petrol and Diesel
This certificate details your car’s entire Approved Used retailer network history, for example routine servicing work. It also verifies the cars identity and status of the warranty.
You can be sure of your car's history. We check the vehicle identity and match it with the DVLA registration. We also verify that there are no outstanding finance arrangements on the car, and that the mileage is correct.
30 day/1,000 mile 'no quibble' exchange policy.
If for any reason, you want to change the car - maybe you have second thoughts, or it doesn't fit in your garage you may be able to exchange it for another of the same price (or higher, with you paying the difference), as long as the vehicle is returned in the same condition as when it was collected and the retailer you bought your car from has an available vehicle in their stock.
For full details of the no quibble exchange please download a copy of the exchange agreement.
We want you to start enjoying your new car from day one, which is why every used Volkswagen, purchased from a Volkswagen Retailer, comes with five days’ complimentary insurance (subject to eligibility)4. This comprehensive cover guarantees that your vehicle will be repaired in a Volkswagen Approved Repairer using Volkswagen Genuine Parts (where available and excludes windscreen claims)4.
We will also provide you with an annual quote, with no additional questions asked, so you can continue to enjoy all the benefits Volkswagen Car Insurance offers.
All electric vehicles in the Approved Used Volkswagen Programme receive a comprehensive multi point check where our highly trained technicians test the battery so you’ll know the current health and capacity. At handover, you will receive a battery health certificate for extra peace of mind. All of our fully electric cars are covered by a manufacturer warranty that covers battery degradation to 70% over a period of 8 years or up to 100,000 miles from first registration, whichever comes first.
Find out more here: Electric Battery Maintenance and Warranty
Why buy Approved Used Plus with Volkswagen?
Whether purchasing outright or on a Solutions PCP, you’ll receive a range of benefits to ensure you’re supported throughout your journey.
Whether you’re financing with Solutions PCP or purchasing outright, you’ll receive great benefits and support
Volkswagen Approved Used | Volkswagen Approved Used Plus | |
|---|---|---|
How to Claim | Cash purchase | Purchase with a Solutions PCP |
APR | N/A | 11.4 - 13.4%1 |
Service Warranty | N/A | 2 years' Servicing for only £99 for vehicles up to 8 years old2 |
Mileage Warranty | 1 Year Unlimited Mileage Warranty3 | 2 year Unlimited mileage Warranty3 |
Roadside Assistance | 1 Year Roadside Assistance3 | 2 Year Roadside Assistance3 |
History Checks | Independent vehicle history and mileage checks | Independent vehicle history and mileage checks |
Multi-point Checks | Comprehensive multi-point vehicle check | Comprehensive multi-point vehicle check |
Service History | Service history checks | Service history checks |
Insurance | 5 days’ complimentary Volkswagen Drive Away Insurance4 | 5 days’ complimentary Volkswagen Drive Away Insurance4 |
How to Claim
APR
Service Warranty
Mileage Warranty
Roadside Assistance
History Checks
Multi-point Checks
Service History
Insurance
1. Order by 31/08/25. Indemnities may be required. Excludes Volkswagen Commercial Vehicles. Volkswagen Finance.
2. Available on all vehicles up to 8 years old. Covers two consecutive services for Petrol, Diesel and eHybrid vehicles. Servicing for Battery Electric Vehicles also includes 1 x MOT. Volkswagen Finance.
3. For vehicles up to 100,000 miles at activation. Accurate at 05/25.
4. Volkswagen Car Insurance is underwritten by U K Insurance Limited.
Find your perfect Volkswagen
With Volkswagen Approved Used, you get quality you can trust from rigorous checks to verified histories. Start your search today and find the perfect car for you.
