A technician knelt on floor at rear of blue VW Tiguan

Volkswagen service schedules

All of our testing and servicing is carried out by qualified Volkswagen professionals. We service all Volkswagens, including petrol, diesel, hybrid and pure electric models.

We offer fixed or flexible servicing, so you can select the service that suits your Volkswagen best.

Fixed service

Recommended if:

  • You drive fewer than 9,300 miles per year
  • Mainly drive in the city, or if you make frequent short journeys
  • Often carry out high engine loading activities, such as steep hill climbs, towing, and driving often with multiple passengers
  • You often drive using a high engine rpm with heavy acceleration and braking
A technician with glasses lit by a red light looks at a VW

Cars under 3 years old

If you select fixed servicing for the first three years of ownership, your car will require an annual service inspection and oil service.

  • 1st service (oil service) – at 9,300 miles or when your car is 12 months old.
  • 2nd service – at 18,600 miles or when your car is 24 months old.
  • 3rd service – at 27,900 miles or when your car is 36 months old.
A technician stands at a laptop typing next to a grey VW ID.3

Cars over 3 years old

We recommend either a Oil Service & Inspection or Oil Service & Inspection with Supplementary Scope.

Oil Service & Inspection  – recommended every 12 months or 10,000 miles

Oil Service & Inspection with Supplementary Scope – recommended every 2 years or 20,000 miles

For the best results we recommend alternating both services.

Flexible service

Recommended if you:

  • Regularly drive more than 25 miles per day
  • Regularly drive long-distance
  • You drive at a constant speed with minimum vehicle and engine loading, such as hill climbs, towing, and driving with passengers
A technician typing into a computer

When to book a flexible service

With flexible service, your Volkswagen’s service light tells you when you need to book your car in.

Flexible servicing is made possible by the development of new Volkswagen engines and long-life oils. Our engines use built-in sensors to continually monitor the oil quality to ensure it stays in good condition between inspections. 

  • 1st service (oil service) – at up to 18,600 miles or 24 months
  • 2nd service – at up to 18,600 after the previous service or when your car is 48 months old.
  • 3rd service – at up to 18,600 after the previous service or when your car is 72 months old.

Electric service

A technician typing into a computer plugged into a VW ID.3

Pure electric cars have far fewer parts than petrol or diesel cars, so they are typically much easier to service

Find out more about an electric car service.

GTE (hybrid) service

A GTE service requires servicing both the conventional combustion engine and the electric motor. 

Find out more about a GTE car service.

A woman in front of Passat GTE car

Benefits of having your car serviced regularly

  1. You will have a complete Volkswagen service history, recorded in your service book, which is important when you sell the vehicle.
  2. You can be confident that your car is running well and in good condition
  3. You can manage the cost with a Service Plan
  4. You can take advantage of our special offer price with our Fixed Price Servicing for Volkswagens between 3-15 years old, up to and including 2.0 litre engines. Terms and Conditions apply.

Next steps

Servicing and repairs

Service and maintenance plans

Next steps

Important information :

^If you are selecting a Volkswagen ID.3, ID.4, ID.5 or ID.7 then prices shown are the MDP (Manufacturer's Direct Price).  This is the price set by Volkswagen which you pay for the vehicle.  Volkswagen ID vehicles are sold by Volkswagen UK, a trading division of Volkswagen Group United Kingdom Limited (please note that you will need to visit an authorised Volkswagen Retailer (acting as agent for Volkswagen UK) to order, purchase and take delivery of your Volkswagen ID vehicle).  The MDP includes delivery to an authorised Volkswagen Retailer (acting as agent for Volkswagen UK), number plates, new vehicle registration fee, the first year's Vehicle Excise Duty and VAT (calculated at 20%).  You can find out more about the Volkswagen model for selling ID vehicles by clicking https://www.volkswagen.co.uk/en/legal/mdp-explained.html.

If you are selecting any other Volkswagen vehicle (excluding the Volkswagen ID.3, ID.4, ID.5 and ID.7) then prices listed are Manufacturer’s ‘On the road’ Recommended Retail Price. Actual prices are set by Volkswagen authorised retailers in their sole discretion – always obtain these prices from your chosen Volkswagen Retailer.  Recommended On-The-Road (OTR) retail prices include: delivery charge, number plates, new vehicle registration fee, the first year's Vehicle Excise Duty and VAT (calculated at 20%). 

Every effort has been made to ensure the accuracy of the information above. Prices are taken from the Volkswagen website - this website contains a large number of products and it is always possible that, despite our best efforts, some of the products listed may be incorrectly priced. Volkswagen may change prices at any time (this includes where there are government changes in regulation and/or legislation). There may be a delay to any price displaying correctly on our materials and it is always possible that, despite our best efforts, some vehicles may be incorrectly priced. Always check prices with your local retailer.

For fuel consumption and CO2 information for vehicles, view values in the configurator.

Please be advised we may not be able to provide valuations for vehicles which are outside certain age or mileage ranges, specialist or customised, or not registered in the UK. The actual sale price is dependent on a number of additional factors, which you can discuss further with your retailer. T&Cs will apply.
At the end of the agreement there are three options: i) pay the optional final payment and own the vehicle; ii) return the vehicle: subject to excess mileage and fair wear and tear, charges may apply; or iii) replace: part exchange the vehicle. With Solutions Personal Contract Plan. £500 deposit contribution on  vehicles up to 36 months old. 18s+. Subject to status & availability. T&Cs apply. Ordered by 01/07/2024. From participating Retailers. Indemnities may be required. Subject to changes in vehicle or equipment prices. Not available in  conjunction with any other finance offer. Offer subject to change or removal at any time. Accurate at publication date 05/2024. Freepost Volkswagen Financial Services. Service Plan covers two years' servicing limited to: 1 x Service, 1 x MOT, 1 x Brake Fluid Change and 1 x Pollen Filter. Servicing must be carried out at a Volkswagen Authorised Repairer, in line with the requirements of the service schedule. Additional work, including wear and tear, is excluded. Terms and conditions apply. Freepost Volkswagen Financial Services.
At the end of the agreement there are three options: i) pay the optional final payment and own the vehicle; ii) return the vehicle: subject to excess mileage and fair wear and tear, charges may apply; or iii) replace: part exchange the vehicle. With Solutions Personal Contract Plan. £400 deposit contribution on vehicles up to 12 months old. £250 deposit contribution on vehicles from 13 to 36 months old. 18s+. Subject to status & availability. T&Cs apply. Ordered by 01/07/2024. From participating Retailers. Indemnities may be required. Subject to changes in vehicle or equipment prices. Not available in conjunction with any other finance offer. †Valid for vehicles up to 100,000 miles at point of activation. MOT Cover is up to 2 years and is underwritten by Bspoke Underwriting Ltd on behalf of Watford Insurance Company Europe Limited and administered by Lawshield UK Limited. Offer subject to change or removal at any time. Accurate at publication date 05/2024. Freepost Volkswagen Financial Services.