Approved Used benefits
Approved Used benefits
Our Approved Used car programme is designed to give you the same exceptional level of experience as a new car customer, giving you complete confidence and peace of mind.
Click and Collect an Approved Used Volkswagen
Just follow the ‘reserve this vehicle’ button on your preferred vehicle, provide your deposit of just £99 and the retailer will contact you to arrange the rest. Participating retailers only. Subject to regional allowance.
2 years' Roadside Assistance
All our Approved Used cars come with a minimum 2 years' Volkswagen Roadside Assistance1.
This includes breakdown and recovery services all year-round, at home or on the roadside, in the UK and Europe, with no limit on call outs.
2 years’ MOT Cover
All Approved Used cars come with up to 2 years' MOT Cover where applicable1.
Flexible Finance options
You can finance your used car just as you can with a new car. Our flexible Solutions Personal Contract Plan2 is available on our Approved Used cars and includes the next 2 services^ at 8.9% APR representative.
Our skilled, Volkswagen trained technicians carry out a thorough workshop and test drive inspection of every used car before it can become an Approved Used car.
Any faults identified are fixed using Volkswagen Genuine Parts™. Only then can a used car become part of the Approved Used car programme.
Service history checks
This certificate details your car’s entire Approved Used retailer network history, for example routine servicing work. It also verifies the cars identity and status of the warranty.
Independent vehicle history and mileage tests
You can be sure of your car's history. We check the vehicle identity and match it with the DVLA registration. We also verify that there are no outstanding finance arrangements on the car, and that the mileage is correct.
No quibble exchange
30 day/1,000 mile 'no quibble' exchange policy.
If for any reason, you want to change the car - maybe you have second thoughts, or it doesn't fit in your garage you may be able to exchange it for another of the same price (or higher, with you paying the difference), as long as the vehicle is returned in the same condition as when it was collected and the retailer you bought your car from has an available vehicle in their stock.
For full details of the no quibble exchange please download a copy of the exchange agreement.
5 days' complimentary Volkswagen Drive Away Insurance
We want you to start enjoying your new car from day one, which is why every used Volkswagen, purchased from a Volkswagen Retailer, comes with five days’ complimentary insurance. This comprehensive cover guarantees that your vehicle will be repaired in a Volkswagen Approved Repairer using Volkswagen Genuine Parts3. Subject to eligibility. Five day drive away insurance cannot be used in conjunction with any other insurance offer.