A couple sitting inside a car and looking at a dashboard display
1,2

We Connect
Start / ID

Connects you, assists you, gets you to your destination with ease

Go to App StoreOpens an external link

Go to Play StoreOpens an external link

Connects you, assists you, gets you to your destination with ease

Go to App StoreOpens an external link

Go to Play StoreOpens an external link

The smart connection to your Volkswagen ID.

If you drive an ID. model We Connect Start makes your Volkswagen totally connected. The eCall emergency system is available immediately. And with We Connect Start’s online services, you can bring digital assistants on board, get the latest information on charging and traffic and remotely control selected functions from your smartphone.

Ready to go when you are

Want to check your ID. model’s remaining range? With your smartphone and the We Connect ID. app, you can keep track of your battery’s charge level and remaining range when your ID. is online and check whether the charging cable is connected. If it is, you can start or stop charging sessions from your sofa. To do so, simply enter your departure time for work once and your ID. will be waiting for you with a full charge every morning. 

We Charge

We Charge4 – charging made simple

We Charge makes charging your ID. even easier. At home with your Wallbox and on the go at over 250,000 public charge points in Europe. The In-Car App directly integrated into the infotainment system of your ID. is especially practical, as it enables you to search for available charging stations near you on the map – including information about the available connector types and charging speeds – and use them as a navigation destination.

Connected with the We Connect ID. app

Download the convenience update for the ID. family: the We Connect ID. app connects you to your Volkswagen ID. and everything that matters to you. It turns your smartphone into a remote control you can use to manage the vehicle’s functions. 

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Go to Play StoreOpens an external link

3 phone screens showing the We Connect ID.app features

Just register and get started

Find out how you can activate We Connect Start in just a few easy steps and enjoy a range of digital services in your car and on your smartphone.

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Additionally, you can download the activation instructions as a PDF.

Get in touch with us

Get in touch with us

Kontakt

Any questions, ideas or feedback?

Then give us a call. Contact us on 0800 – 279 750 8Opens a phone link (free from all UK networks). We’re available around the clock. If your telephone provider does not support this number, please call + 44 (0) 1908 – 813 700Opens a phone link. The costs are based on the relevant rate charged by your provider. In the case of calls from abroad, roaming charges may apply.

You can also send an email to:
weconnect-support@volkswagen.deOpens a mail link

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Important information :

1.
To use the We Connect Start services, you need a Volkswagen ID user account and to log in to We Connect Start with your username and password. A separate We Connect Start contract must also be concluded online with Volkswagen AG. Following vehicle handover, you have 90 days to register the vehicle using the We Connect ID. app (available in the App Store and Google Play Store) and use the We Connect Start services for the full duration of the agreed free period.The use of We Connect Start mobile online services is enabled by means of an integrated internet connection. Volkswagen AG will be liable for the associated data costs incurred within Europe, with the exception of the Internet Radio and Wi-Fi hotspot services. For the use of the Internet Radio and Wi-Fi hotspot services, data packages can be purchased from Cubic Telecom, our mobile communications partner, and used in the network coverage area within many European countries. You can find information on prices and supported countries at https://vw.cubictelecom.com. Alternatively, you can use the Internet Radio and Wi-Fi hotspot services with a mobile device (e.g. smartphone), provided it has the ability to function as a mobile Wi-Fi hotspot. In this case, the corresponding services are only available subject to an existing or separate mobile phone contract between you and your mobile network operator and only within the coverage area of the respective mobile network. Additional fees (roaming charges, for example) may arise when exchanging data on the internet, depending on your particular mobile phone rate and especially when using the service abroad.  A smartphone with a suitable iOS or Android operating system and SIM card with data option with an existing mobile data contract or one to be agreed separately between you and your mobile data provider is required to use the free We Connect ID. app.  The availability of the individual services described in the packages may differ depending on equipment, vehicle and country. The services are available for the agreed contract period and may be subject to substantive changes during the contract period. You can find more details at www.connect.volkswagen-we.com and your Volkswagen dealership. For information on mobile data charges, please consult your mobile data provider.
2.

The specified consumption and emissions values were obtained using the legally required measurement procedure. Since 1 September 2017, certain new vehicles have been type-approved according to the Worldwide Harmonised Light Vehicle Test Procedure (WLTP), a new, more realistic testing process for measuring fuel consumption and CO₂ emissions. The WLTP will gradually replace the New European Driving Cycle (NEDC) from 1 September 2018. Due to the more realistic testing conditions, the fuel consumption and CO₂ emissions values measured according to the WLTP are often higher than those measured under the NEDC. This may result in corresponding changes in vehicle taxation from 1 September 2018. Further information about the differences between the WLTP and NEDC is available at https://www.volkswagen.co.uk/en/owners-and-drivers/important-information/wltp.html.

It is still mandatory to include NEDC values as part of communications. For new vehicles that have been type-approved according to the WLTP, NEDC values are derived based on WLTP values. The additional provision of WLTP values is voluntary until their application becomes mandatory. In cases where the NEDC figures are specified as value ranges, these do not refer to a particular individual vehicle and do not constitute part of the sales offering. They are provided purely for comparison purposes between the various types of vehicle. Additional equipment and accessories (attachments, tyre format, etc.) could change relevant vehicle parameters, such as weight, rolling resistance and aerodynamics. As well as weather and traffic conditions and personal driving style, these add-ons could also affect a vehicle’s fuel consumption, power consumption, CO₂ emissions and performance.

Further information regarding official fuel consumption and the official, specific CO₂ emissions for new passenger vehicles can be found in the “Guidelines on fuel consumption, CO₂ emissions and electricity consumption of new cars” which is available free of charge from all points of sale and DAT Deutsche Automobil Treuhand GmbH, Hellmuth-Hirth-Str. 1, 73760 Ostfildern-Scharnhausen, Germany (www.dat.de/co2).

Efficiency classes evaluate vehicles based on CO2 emissions, taking into account empty vehicle weight. Vehicles which are in line with the average are classed as D. Vehicles better than the current average are graded A+++, A++, A+, A, B or C. Vehicles below average are classed E, F or G. The details here are based on the EC type-approval for the selected model and its standard equipment in accordance with Directive 2007/46/EC. The optional equipment you selected during configuration may mean that your configured model corresponds to a different approved type on account of your selected equipment than it would otherwise without the selected optional equipment. This means the details for your configured model may vary. The CO2 values stated are the values determined in the context of the vehicle’s type approval.

3.
A two- or three-zone air conditioning system is required for voice control. Online Voice Control is currently available for the following languages: German, English (UK and US), French, Italian, Dutch, Polish, Portuguese, Swedish, Spanish and Czech.
4.
The charging plans, charging card and ID. Charger models are a service provided by Volkswagen Group Charging GmbH (Elli). 
  • All prices listed are Manufacturer’s ‘On the road’ Recommended Retail Price (includes VAT, VED, Delivery to retailer, number plates and first registration fee). Volkswagen may change RRPs at any time (this includes where there are government changes in regulation and/or legislation). There may be a delay to any RRP displaying correctly on our materials. The vehicle specification shown on the website may vary as Volkswagen UK review the model range line up throughout the year. Please ensure that you clarify the exact vehicle specification and prices with your Volkswagen Retailer at point of order

    For fuel consumption and CO2 information for vehicles, view values in the configurator.