Contact us

Customer care
Our friendly customer care team are here to help.

Tel: 0800 333 666
For any general enquiries.
Lines open:
Monday – Friday: 08:00 – 18:00
Saturday: 10:00 – 16:00
Sunday: Closed
customerservices@volkswagen.co.uk

Address:
Volkswagen UK
PO Box 9004
LEEDS
LS1 9WA
Volkswagen Complaints Procedure
Click here for more information
Volkswagen Financial Services
Visit our financial services website here to find out more information and how to get in touch.

Tel: 0370 010 2022
Lines open:
Monday – Friday: 09:00 – 18:00
Saturday: 09:00 – 13:00
Sunday: Closed
customerservices@vwfs.co.uk
Volkswagen Connect
Tel: 0800 279 7508
Lines open 24/7
Login to myVolkswagen
Help for apps and digital services
24/7 Roadside assistance
We're partnered with the AA to offer you Volkswagen Roadside Assistance for both new cars and Approved Used.

For 24/7 breakdown support
Tel: 0330 100 3241

For ID. models
Tel: 0330 100 3244

To renew
Tel: 0330 053 0344 or click here

For more information about roadside assistance visit here.
Fleet & business
Our team of fleet experts can answer questions you may have or direct you to the department best placed to help you.

Fleet Business Centre Number
Tel: 0800 0093 397

Lines open:
Monday – Thursday: 08:30 – 18:00
Friday: 08:30 – 17:30
Saturday – Sunday: Closed

Request a demo
Make an enquiry
Volkswagen insurance
For an annual insurance quote, please call us.

Volkswagen Insurance Assistance:
Tel: 0345 877 6464

Lines open:
Monday – Friday: 08:00 – 20:00
Saturday: 09:00 – 17:00
Sunday: Closed

FAQ's

To find answers to some of our commonly asked questions, click here.

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Next steps

Book a service or MOT

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Next steps

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