A young woman checks her smartphone for the latest ID. software updates, a dog sits next to her

FAQ ID. software updates

Do you have questions regarding the ID. software updates, the process and installation? Find the answers here.

Questions and answers at a glance

You will find the answers to frequently asked questions on software updates in general, Over-the-Air updates and workshop updates.

A woman checks her smartphone for the latest ID. software updates

FAQ – general

FAQ – Over-the-Air updates

FAQ – Workshop updates

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Get in touch with us

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Do you still have questions? You can contact us every day from 8am to 11pm by phone via our central customer service number 0800 333 666Opens a phone link, free of charge, or via our contact form.

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