Electric car servicing
What’s different about an electric service?
Your electric car will require regular servicing, just like a petrol or diesel car. We carry out all the usual roadworthiness checks, but the rest of your service is quite different.
When you bring your electric vehicle in for a service, we check for all the usual service items legal requirements, such as wear on the braking system, your headlights and tyre condition.
But your electric car service will also include the following checks:
- Charging cable: we check that the cable is present and visually check its condition
- High-voltage battery: we check the charge level and recharge if necessary
- High-voltage components and high-voltage cables: we inspect these for damage and correct routing and securing of lines
Oil changes a thing of the past
Unlike petrol and diesel vehicles, electric vehicles don’t need an oil change - because there’s no oil to change! This can also save you money.
ID. Family
Fixed servicing only
| |
|---|---|
Inspection Service | every 2 years, without a mileage interval/limitation |
Inspection Service
every 2 years, without a mileage interval/limitation
Service Regime Comparison
Electric (Fixed Servicing only): e‑Golf and e-Up! | |
|---|---|
Oil Change | Not required |
Inspection Service | every 20,000 miles or 2 years, then every 20,000 miles or 1 year (whichever comes first) |
Oil Change
Not required
Inspection Service
every 20,000 miles or 2 years, then every 20,000 miles or 1 year (whichever comes first)
Hybrid models (Fixed Servicing only) | |
|---|---|
Oil Change | every 9k miles or 1 year (whichever comes first) |
Inspection Service | every 18k miles or 2 years (whichever comes first) |
Oil Change
every 9k miles or 1 year (whichever comes first)
Inspection Service
every 18k miles or 2 years (whichever comes first)
Petrol and Diesel (Fixed Servicing) | |
|---|---|
Oil Change | every 9k miles or 1 year (whichever comes first) |
Oil and Inspection Service | every 18k miles or 2 years (whichever comes first) |
Oil Change
every 9k miles or 1 year (whichever comes first)
Oil and Inspection Service
every 18k miles or 2 years (whichever comes first)
Serviced by the best
You can take your electric car to any Volkswagen authorised retailer to get it serviced. No one knows your Volkswagen like we do, so a service through us gives you peace of mind that your electric vehicle is always in safe hands.
To find your nearest e‑Mobility Retailer, use our Find a Retailer tool.
Replacement vehicles
We will always do our best to provide you with a replacement electric vehicle if we need to keep your car while we work. However, we are still at the start of our electric journey and don’t yet have sufficient stock to be able to promise this for every customer. If we cannot provide you with an electric vehicle, we guarantee to offer you a suitable alternative to keep you on the move.
Service plans
The Volkswagen electric vehicle service plan is tailored specifically for e-models and the ID family. These plans ensure your car is serviced to Volkswagen standards and can help you spread the cost into affordable monthly payments.
Electric service plan pricing 1
ID. Family Plan | eGolf and eUp! Plan | |
|---|---|---|
Upfront Payment | £360 | £444 |
Monthly Payment | £30 x 12 months | £18.50 x 24 months |
What's Included | 1x Inspection Service, 1x MOT, 1 x Brake Fluid Change, 1x Pollen Filter | 2 x Services, 1 x Pollen Filter and 1 x Brake Fluid Change |
Upfront Payment
Monthly Payment
What's Included
Electric Car Servicing for cars aged over 3 years2
Your electric car will require regular servicing, just like a petrol or diesel car. We carry out all the usual roadworthiness checks. The recommended inspection service for e-Up and e‑Golf is every 20,000 miles or 2 years, then every 20,000 miles or 1 year (whichever comes first). Inspection service for ID Family is every 2 years, without a mileage interval/limitation.
ID Family prices from: £195
e-Up prices from: £125
e‑Golf prices from: £155
2. Electric Vehicle services includes the usual legal requirements checks, such as wear on the braking system, your headlights and tyre condition, also charging cable, high-voltage battery, cables and components. Electric vehicles do not need an oil change. e-Up & e‑Golf services include Pollen Filters change (where necessary).
ID. software updates
Find out all you need to know about available software updates and how to perform them.
