A customer sat in the driver's seat with a VW expert talking to him through the window

We designed it. We built it. Who better to look after it? 

Book an electric service

No one knows your Volkswagen electric vehicle like we do. Servicing and maintenance with an authorised dealer means you can rest assured your car couldn’t be better taken care of.

Checking your charging cable

We check that your charging cable is present and visually in good condition.

Checking your battery level

When you bring your electric vehicle in for a service, we check for all the usual service items legal requirements, such as wear on the braking system, your headlights and tyre condition.

Inspect damage

We inspect high-voltage components and high-voltage cables for damage, correct routing and securing of lines.

 

A technician typing into a computer plugged into a VW ID.3

Buy a service plan

The Volkswagen electric vehicle service plan is tailored specifically for e-models and the ID family. These plans ensure your car is serviced to Volkswagen standards and can help you spread the cost into affordable monthly payments.

Learn more about service plans

How often does my car need a service?

the Volkswagen ID range featuring ID.3, ID.4 and ID.5.

All-electric ID Family

Inspection service every 2 years, no mileage interval.

some of the Volkswagen hybrid range

Hybrid

Inspection service every 2 years or 18,000 miles whichever comes first.
For Oil change, it is every 18,000 miles or 2 years.

Here are some tips to maximise your EV lifecycle

  • Check charging systems

    Regularly check your Volkswagen electric vehicle’s charging systems to ensure they’re functioning properly. This includes, inspecting charging cables, plugs and outlets for any signs of wear or damage. 

  • VW dashboard view with GPS screen view

    Practice efficient driving habits

    Adopt efficient driving habits to maximise your electric car’s range. This includes accelerating smoothly, maintaining a steady speed, and anticipating traffic conditions to minimise sudden stops and starts. 

  • close up of the brake lights on a VW car

    Utilise regenerative braking

    Take advantage of regenerative braking systems to recapture energy while slowing down or coasting. Regenerative braking can help extend your electric car’s range and improve overall efficiency. 

woman sitting in the front seat of a Volkswagen car looking at her phone and interacting with the infotainment system

ID. software updates

Software updates are important in ensuring your ID. stays up to date. Depending on the type, some updates can be carried out over-the-air whilst others need to be performed at a retailer.

Tell me more about ID. software updates

FAQs about the service for electric cars

Speak to a retailer

A man leaning on a car looking at the phone in his hand

Your local retailer will be very happy to help you with anything you need to know about the Volkswagen electric vehicle range. Book a time that’s convenient and they’ll give you a buzz back. 

Request a call back

Next steps

A service manager smiling holding paperwork with blue VW on ramp in background

Buy a service plan

Woman at her Volkswagen's retailer

Find your nearest retailer

A parked ID.4 next to a wall with graffiti on it

Caring for your EV

Next steps