A man on his phone using Connected Services
A man on his phone using Connected Services
A man on his phone using Connected Services

Connected car

Connected Car refers to the features that allow your Volkswagen to connect to the internet. From the We Connect e-remote that allows you to control electric and hybrid cars remotely from your phone to syncing your phone to the car’s infotainment touchscreen – discover how you can drive connected.

We Connect

The next generation of mobile online services. You are always online if you want to be in all We Connect-ready 1 vehicles, such as the new Golf, Passat, T‑Roc Cabriolet and many other new Volkswagen vehicles from model year 2021.

A man sitting with legs outside an opened door of a Volkswagen car
Overview
Navigation
Comfort
Entertainment
Safety
Vehicle in sight
Activation
Activation manual
We Connect compatibility check

We Connect Go

We Connect Plus, also known as Guide & Inform, can help you find points of interest, get traffic information in real-time, and much more. Click below to learn everything We Connect Plus can do.

A woman looks at a smartphone with the We Connect Go app.
Overview
We Connect Go compatibility check
We Connect Go compatibility FAQ

We Connect Plus

A woman driving a Volkswagen Polo on the open road.

We Connect Plus, also known as Guide & Inform, can help you find points of interest, get traffic information in real-time, and much more. Click below to learn everything We Connect Plus can do 

Find out more

We Connect Security & Service

Man in car with people outside the car

Keeping you safe on the road. We Connect Security & Service features Automatic Accident Notification which calls for help in case of an emergency and can keep you up to speed on your Volkswagen’s health. Click below to discover the full range of features.

Find out more

We Connect e-Remote

A woman charging an e-up

Check on your Volkswagen wherever you are via your phone. You can also use your phone to your car to set the air conditioning, remember where you parked, and check the battery’s charge level.

Find out more

Connect your smartphone 

Connect your phone to your Volkswagen and instantly access service information, fuel consumption, available parking and driving tips direct to your device. Find out how to connect via MirrorLink, Android Auto and Apple CarPlay by clicking below.

A person selecting Android Auto app on their smartphone
Overview
MirrorLink
Android Auto
Apple CarPlay

Next steps

Discover our connected services
Explore radio and navigation
Roadside assistance and insurance

Next steps

© Volkswagen 2020

Important information :

1.
To use the We Connect services, you need a Volkswagen ID user account and to log in to We Connect with your username and password. A separate We Connect or We Connect Plus contract must also be concluded online with Volkswagen AG. For We Connect Plus, following vehicle handover, you have 90 days in which to register the vehicle at www.portal.volkswagen-we.com and use the services for the full duration of the agreed free period.The use of We Connect mobile online services is enabled by means of an integrated internet connection. Volkswagen AG will be liable for the associated data costs incurred within Europe, with the exception of the ‘Streaming & Internet’ services and individual Volkswagen AG in-car apps. For the use of the ‘Streaming & Internet’ services, individual in-car apps and the Wi-Fi hotspot, data plans can be purchased from Cubic Telecom, our mobile communications partner, and used in the network coverage area within the EU. You can find information on prices and supported countries at https://vw.cubictelecom.com. Alternatively, you can use the Internet Radio and Media Streaming with a mobile device (e.g. smartphone), provided it has the ability to function as a mobile Wi-Fi hotspot. In this case, the corresponding services are only available subject to an existing or separate mobile phone contract between you and your mobile network operator and only within the coverage area of the respective mobile network. Additional fees (for example, roaming charges) may arise when receiving data from the Internet, depending on your particular mobile phone rate and especially when using the service abroad. A smartphone with a suitable iOS or Android operating system and SIM card with data option with an existing mobile data contract or one to be agreed separately between you and your mobile data provider is required to use the free We Connect app.

The availability of the individual We Connect and We Connect Plus services described in the packages may differ between countries and depends on the vehicle and equipment. The services are available for the agreed contract period and may be subject to substantive changes or ceased during the contract period. You can find more information at www.portal.volkswagen-we.com, model brochures and from your Volkswagen Retailer. For more information on mobile phone charges, please consult your mobile phone provider.
  • All prices listed are Manufacturer’s ‘On the road’ Recommended Retail Price. Volkswagen may change RRPs at any time (this includes where there are government changes in regulation and/or legislation). There may be a delay to any RRP displaying correctly on our materials. Always obtain prices from your chosen retailer.

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