Person sitting in a Volkswagen looking at a mobile phone.
1

Register and unlock the benefits.

Register and unlock the benefits.

Every hero has a helping hand. And with the VW Connect or We Connect services, you've got a whole range of them via the new Volkswagen app. Find out which services suit your day-to-day life best and which needs have to be met. You can view all the services and options at a glance here.

The availability of the services described in the VW Connect and VW Connect Plus and We Connect and We Connect Plus packages may differ between countries and depend on the model, model year and vehicle equipment. More information on the services available to you can be found in your myVolkswagen customer areaOpens an external link or in your Volkswagen app.

Standard features

Basic functions such as the Emergency Call Service and the legally required eCall Emergency System are available to you without the conclusion of a separate VW Connect or We Connect contract. If you wish to transfer selected personalised functions from one vehicle to another, you need a Discover Media or Discover Pro. You also need a Volkswagen ID user account and need to log into VW Connect or We Connect with your username and password.

VW Connect and We Connect

Your gateway to Volkswagen’s digital services and the direct connection to your vehicle: with VW Connect or We Connect, your Volkswagen is ready for connectivity. Following one-off activation, you can use lots of helpful and innovative online services free of charge.

Usage of these free services requires you to sign up online to a separate VW Connect or We Connect contract with Volkswagen AG.

Please note that the unlimited availability of online services may depend on further preconditions such as the selected user role, service management settings or privacy settings in your vehicle.

Service

Technical requirements

Standard

Standard

Standard

Standard

Standard

Standard

Standard

Electric and hybrid electric vehicle,
VW Connect

Technical requirements

Standard

The diagram illustrates the current sales programme.

VW Connect Plus and We Connect Plus

The entire world of digital services from Volkswagen brings connectivity to a new level: with your Volkswagen ID and VW Connect Plus or We Connect Plus activation, you have access to extra smart functions: from smart navigation with information almost in real time and Internet radio to using your smartphone as a remote control. For even more convenience and entertainment.

Usage of these services requires you to sign up online to a separate VW Connect Plus or We Connect Plus contract with Volkswagen AG.For VW Connect Plus and We Connect Plus, following vehicle handover, you have 90 days in which to register the vehicle at www.myvolkswagen.net or using the Volkswagen app (available in the App Store and Google Play store) and use the services for the full duration of the initial free period.

Please note that the unlimited availability of online services may depend on further preconditions such as the selected user role, service management settings or privacy settings in your vehicle.

Service

Technical requirements

-

the new Tiguan, the new Passat, Golf 8, only available for mild hybrid vehicles, requires sufficient battery capacity

Auxiliary Heater

Electric and hybrid electric vehicle

Plug-in hybrid vehicle

Electric and hybrid electric vehicle;
We Connect Plus

Discover Pro Max, Discover Media, Discover Pro or Ready 2 Discover4; Voice Control

Ready 2 Discover, Discover Media or Discover Pro; ‘Streaming and Internet’ package

Ready 2 Discover, Discover Media or Discover Pro

Discover Pro Max, Discover Media, Discover Pro or Ready 2 Discover once the “Navigation” upgrade is activated

Discover Media, Discover Pro or Ready 2 Discover once the “Navigation” upgrade is activated

Discover Pro Max, Discover Media, Discover Pro or Ready 2 Discover once the “Navigation” upgrade is activated

Discover Pro Max, Discover Media, Discover Pro or Ready 2 Discover once the “Navigation” upgrade is activated

Discover Pro Max, Discover Media, Discover Pro or Ready 2 Discover once the “Navigation” upgrade is activated

Discover Pro Max, Discover Media, Discover Pro or Ready 2 Discover once the “Navigation” upgrade is activated

Touareg

Touareg

Touareg

Touareg

Touareg

the new Passat, the new Tiguan

Technical requirements

-

The diagram illustrates the current sales programme.

Upgrades

Upgrades allows you to equip your Volkswagen with additional functions flexibly and at a later date. To purchase and use upgrades, you need a Volkswagen ID user account, a valid VW Connect or We Connect contract and your primary user credentials, i.e. the link between your user account and the specific vehicle. Your vehicle also needs to have the technical functions and hardware equipment required for the relevant product and may depend on the model year and production date. The upgrades available for the specific vehicle can be viewed and purchased by the primary user in the infotainment system In-Car Shop2 or in the Volkswagen Connect shopOpens an external link. Paid-for products can be purchased in the In-Car Shop and the Volkswagen Connect shop with the payment methods that are currently available and can be viewed there. Your Volkswagen dealership is also happy to advise on questions regarding upgrades and their availability.Purchased and activated functions remain with the vehicle, can be used by all drivers and cannot be transferred to other vehicles.

Get your discount now

Take advantage of our special promo offers now! 

Simply visit the In-Car Shop in the infotainment system or the Volkswagen Connect shop. You’ll find our special prices for mobile online services, upgrades and even more functions for your Volkswagen here.

Function

Technical requirements

Navigation

For VW Connect / We Connect-ready vehicle; Ready 2 Discover

App-Connect including App-Connect Wireless for Apple CarPlay and Android Auto6

For VW Connect / We Connect-ready vehicle; Ready 2 Discover or Discover Media for wireless use of Apple CarPlay and Android Auto by Google

Voice control7,3

For VW Connect / We Connect-ready vehicle; Ready 2 Discover4 or Discover Media

Mood Lighting

Golf 8; ambient lighting; Ready 2 Discover, Discover Media or Discover Pro

Dynamic Background Lighting

Golf 8; ambient lighting; Ready 2 Discover, Discover Media or Discover Pro

Light Assist

Golf 8; Ready 2 Discover, Discover Media or Discover Pro

Adaptive Cruise Control ACC8

Golf 8; speed limiter; Ready 2 Discover, Discover Media or Discover Pro

Dynamic Road Sign Display

Golf 8; Ready 2 Discover

Technical requirements

For VW Connect / We Connect-ready vehicle; Ready 2 Discover

The diagram illustrates the current sales programme.

Volkswagen apps

The Volkswagen app - the digital companion for your Volkswagen

Volkswagen apps

The Volkswagen app - the digital companion for your Volkswagen

Man sitting in a Volkswagen looking at his phone

The Volkswagen app brings together the wide range of connectivity services offered by VW Connect, We Connect and Car‑Net. It presents all the key functions and services at a glance and offers even more convenience. Download now.

Next steps

The online servicesTurn your Volkswagen into a connected car.

VW Connect and We Connect activation. Find out how to activate your mobile online services here.

Any questions? You’ll find rapid answers or personal advice on our digital services here.

Next steps

Important information :

1.
To use the VW Connect / We Connect services, you need a Volkswagen ID user account and to log in to VW Connect / We Connect with your username and password. In addition, a separate VW Connect / VW Connect Plus or We Connect / We Connect Plus contract must be concluded with Volkswagen AG online at www.myvolkswagen.net or via the app Volkswagen” (available in the App Store and Google Play Store). For VW Connect Plus / We Connect Plus, following vehicle handover, you have 90 days in which to register the vehicle at www.myvolkswagen.net or via the Volkswagen” app and use the services for the full duration of the agreed free period.  For customers with VW Connect and VW Connect Plus: The use of mobile online services is enabled by means of an integrated Internet connection. For the use of Internet Radio, Wi-Fi hotspot and Alexa, where available, data packages can be purchased from Cubic Telecom, our mobile communications partner, and used in the network coverage area within many European countries. The data in these packages can be used by all users and vehicle occupants. You can find information on conditions, prices and supported countries at vw.cubictelecom.com. Alternatively, you can use the Internet Radio, Wi-Fi hotspot and Alexa, where available, with a mobile device (e.g. smartphone), provided it has the ability to function as a mobile Wi-Fi hotspot. In this case, the corresponding function is only available subject to an existing or separate mobile phone contract between you and your mobile network operator and only within the coverage area of the respective mobile network. Additional fees (for example, roaming charges) may arise when exchanging data on the Internet, depending on your particular mobile phone rate and especially when using the service abroad. For customers with We Connect and We Connect Plus: The use of mobile online services is enabled by means of an integrated Internet connection. For the use of the streaming services, individual in-car apps and the Wi-Fi hotspot, data packages can be purchased from Cubic Telecom, our mobile communications partner, and used in the network coverage area within many European countries. The data in these packages can be used by all users and vehicle occupants. You can find information on conditions, prices and supported countries at vw.cubictelecom.com. Alternatively, you can use these services with a mobile device (e.g. smartphone) with the ability to function as a mobile Wi-Fi hotspot. In this case, the corresponding services are only available subject to an existing or separate mobile phone contract between you and your mobile network operator and only within the coverage area of the respective mobile network. Additional fees (for example, roaming charges) may arise when exchanging data on the Internet, depending on your particular mobile phone rate and especially when using the service abroad. A smartphone with a suitable iOS or Android operating system and SIM card with data option with an existing mobile data contract or one to be agreed separately between you and your mobile data provider is required to use the free app Volkswagen”.    The services included in the VW Connect and VW Connect Plus or We Connect and We Connect Plus packages may vary by country. Availability also depends on vehicle model, equipment and software version installed. This also applies to third-party services. The services are available for the agreed contract period and may be subject to substantive changes or ceased during the contract period. More information is available at connect.volkswagen.com and your Volkswagen dealership. For information on mobile data charges, please consult your mobile phone provider. 
2.
Not available for the Touareg.
3.
Online Voice Control is currently available for the following languages: German, English (GB and US), French, Spanish, Czech and Italian. The language you can use to interact with Voice Control depends on the language selected in your infotainment system.
4.
Voice control of navigation functions with “Ready 2 Discover” is only possible following activation of the upgrade: “Navigation”.
5.
For the use of the “Streaming & Internet” services, individual in-car apps and the Wi-Fi hotspot, data packages can be purchased from Cubic Telecom, our mobile communications partner, and used in the network coverage area within many European countries. You can find information on conditions, prices and supported countries at https://vw.cubictelecom.com. Alternatively, you can use the Internet Radio and Media Streaming with a mobile device (e.g. smartphone), provided it has the ability to function as a mobile Wi-Fi hotspot. In this case, the corresponding services are only available subject to an existing or separate mobile phone contract between you and your mobile network operator and only within the coverage area of the respective mobile network. Additional fees (for example, roaming charges) may arise when exchanging data over the Internet, depending on your particular mobile phone rate and especially when using the service abroad. 
6.
In principle, App-Connect enables the use of Apple CarPlay and Android Auto technologies. Both technologies are the responsibility of Apple and Google, whereby Volkswagen AG has no influence on country-specific availability of Apple CarPlay and Android Auto and therefore the availability of the relevant technology may vary according to country. The availability of Apple CarPlay can be found at https://www.apple.com/ios/feature-availability/#apple-carplay and the availability of Android Auto can be found at https://www.android.com/auto/. The functions may be subject to changes to content or may be ceased during the contract period. To avoid distraction, only certified apps can be started during the journey. In this context, please also be aware that some apps are not offered for each of the two technologies. Information on the compatibility of smartphones can be found for Apple CarPlay at https://www.apple.com/ios/carplay/ and for Android Auto at https://www.android.com/auto/. Apple CarPlay is a trademark of Apple Inc. Android Auto is a trademark of Google LLC. 
7.
Use of expanded Online Voice Control functions requires a Volkswagen ID and active We Connect licence. Depending on the vehicle model and its equipment, you can use your voice to control lots of vehicle features and online services with ease.
8.
ACC operates in a speed range between 30 km/h (20 mph) and 210 km/h (130 mph). This speed range may vary depending on the country. You can override ACC control at any time. When you brake, the control system is stopped. When you accelerate, it is interrupted for the duration of acceleration and then continues. If a trailer is attached to your vehicle, ACC offers less dynamic control. If the automatic deceleration triggered by ACC is not sufficient, the ACC will display a message in the instrument cluster prompting you to brake. The red warning lamp will light up and an audible warning will sound. ACC’s smart technology cannot override the laws of physics and operates exclusively within the system’s limitations. Drivers must never be led by the additional convenience into taking safety risks.

^If you are selecting a Volkswagen ID.3, ID.4, ID.5 or ID.7 then prices shown are the MDP (Manufacturer's Direct Price).  This is the price set by Volkswagen which you pay for the vehicle.  Volkswagen ID vehicles are sold by Volkswagen UK, a trading division of Volkswagen Group United Kingdom Limited (please note that you will need to visit an authorised Volkswagen Retailer (acting as agent for Volkswagen UK) to order, purchase and take delivery of your Volkswagen ID vehicle).  The MDP includes delivery to an authorised Volkswagen Retailer (acting as agent for Volkswagen UK), number plates, new vehicle registration fee, the first year's Vehicle Excise Duty and VAT (calculated at 20%).  You can find out more about the Volkswagen model for selling ID vehicles by clicking https://www.volkswagen.co.uk/en/legal/mdp-explained.html.

If you are selecting any other Volkswagen vehicle (excluding the Volkswagen ID.3, ID.4, ID.5 and ID.7) then prices listed are Manufacturer’s ‘On the road’ Recommended Retail Price. Actual prices are set by Volkswagen authorised retailers in their sole discretion – always obtain these prices from your chosen Volkswagen Retailer.  Recommended On-The-Road (OTR) retail prices include: delivery charge, number plates, new vehicle registration fee, the first year's Vehicle Excise Duty and VAT (calculated at 20%). 

Every effort has been made to ensure the accuracy of the information above. Prices are taken from the Volkswagen website - this website contains a large number of products and it is always possible that, despite our best efforts, some of the products listed may be incorrectly priced. Volkswagen may change prices at any time (this includes where there are government changes in regulation and/or legislation). There may be a delay to any price displaying correctly on our materials and it is always possible that, despite our best efforts, some vehicles may be incorrectly priced. Always check prices with your local retailer.

For fuel consumption and CO2 information for vehicles, view values in the configurator.

Please be advised we may not be able to provide valuations for vehicles which are outside certain age or mileage ranges, specialist or customised, or not registered in the UK. The actual sale price is dependent on a number of additional factors, which you can discuss further with your retailer. T&Cs will apply.