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Important Information

Everything from warranties to the Motor Industry Code of Practice. It’s all here.

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Warranties and Insurance

We offer a wide range of warranties and insurance packages exclusively for Volkswagen drivers. Click below to learn more about them.

Snowy mountain road – declarations of conformity

Declaration of Conformity

This certificate ensures your Volkswagen is compliant with European Union vehicle specifications. Click below to read more and find the relevant certificate for your model. 

Person approaching VW car parked on residential street – certificate of conformity

Certificate of Conformity

This is an official document issued to all vehicles built to EU Whole Vehicle Type Approval Standards. Unique to each vehicle, it contains various technical specifications at the time of manufacture.

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myVolkswagen UK

Discover myVolkswagen, our tool built especially for owners. myVolkswagen connects you to your car like never before and allows you to quickly access all the We Connect benefits quickly and easily.

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Motor Industry Code of Practice

All of our new cars comply to a rigorous set of standards, including warranties, replacement parts, complaints and more. 

A mountain road – VW Recycling for sustainability


Learn how we reuse up to 95% of your Volkswagen at the end of its serviceable life. 

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ID. software update

With the software updates, we make sure that your ID. stays up-to-date, even after purchase.

A technician standing in front of a VW with the bonnet raised


The way vehicle emissions are measured has changed. Find out about the Worldwide Harmonised Light Vehicle Test Procedure (WLTP).

A customer about to press the SOS button on their VW

What to do in an emergency

In the event of an accident, quick and above all precise action is needed. With the aid of our rescue data sheets, you'll learn how to deal properly with serious situations - so you can protect not only yourself, but also everyone else involved in the accident. Plus, the respective documents can be easily downloaded from our model overview.

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Takata airbag recall campaign

The global recall campaigns caused by a risk of fatal injury resulting from defective Takata airbags also affect Volkswagen models.

Next steps

Why book with Volkswagen

Servicing and repairs

About my car

Next steps