High-voltage battery: Warranty and maintenance 

The key element of electric mobility is the high-voltage battery. You can find all the important information about, for example, battery maintenance, charge management and warranty here - so that you can have the longest possible enjoyment of your ID. model. 

Car battery

Good maintenance means you will go far

Lithium-ion batteries are - just like everything else in this world - subject to a natural process of ageing and wear. The correct usage of the battery can, however, make a considerable contribution towards maintaining its condition and thus its capacity. For this reason we have collected some useful maintenance tips for the high-voltage battery of your electric vehicle. You can in this way ensure that your vehicle maintains not only its range capacity, but also its value in the long term.

Woman charges ID.3

Three golden rules
for more range

It is relatively easy to keep your high-voltage battery well maintained. If you adhere to the three golden rules then you have already done the most important thing to maintain a high range for the vehicle.

1. Please do not charge the vehicle to more than an average of 80% during daily short-trip usage.

2. If the vehicle is not moved for more than 12 hours it should be charged between 30 and 80% of capacity.

3. To fully charge the vehicle (100%) use a charge timer in the charge manager and then drive off immediately after charging is completed.

Make your life easier 
with the charge manager

We recommend that you use the intelligent charge manager in the new ID.3 to ensure that the vehicle has the optimal charge level before every trip. Whether you want to set battery charge limits, set charge locations or choose between immediate or delayed charging - the simple operation via the touchpad of the infotainment system makes it particularly easy to perfectly manage the high-voltage battery.

Charging Manager

Different types of driving,
different types of charging

One factor is particularly important for the charging procedure: the way you drive. The way you use your electric vehicle (short trips daily or extended motorway journeys) will have an effect on the optimal charge limit, time and intensity.

Select your driving profile

Settings in the charging manager

short distance

  • daily commute to work
  • for shopping
  • small range required

long distance

  • planned holiday trip
  • long-distance travel by motorway
  • longest possible range required

Upper charging limit

80 %

100 % (avoid downtimes)

Lower loading limit

20 % im summer / 40 % in winter

40 %

Charging current

a. reduced for overnight AC charging
b. increased with AC charging and short charging time

a. reduced for overnight AC charging
b. increased with AC charging and short charging time

Fast charging

avoid daily DC charging

use DC charging during long distance travel

Settings in the charging manager

short distance

  • daily commute to work
  • for shopping
  • small range required

Upper charging limit

80 %

Lower loading limit

20 % im summer / 40 % in winter

Charging current

a. reduced for overnight AC charging
b. increased with AC charging and short charging time

Fast charging

avoid daily DC charging

This much is certain:
Warranty and life cycle

The lifespan and performance of a lithium-ion battery also depend on other exterior factors, such as the ambient temperature. Within the scope of the application of the warranty and the conditions listed therein, Volkswagen AG therefore guarantees the customer buying a brand new BEV vehicle with an electric drive that the usable capacity of the battery in this vehicle will not fall below 70% within eight years (or up to 160,000 kilometres driven, whichever comes first) as long as the vehicle is used correctly. This will provide you with security for the future and shows you how important the mobility of tomorrow is to us.

Battery protection - systematically

We have equipped the vehicle with two security puffers in the form of emergency reserves in order to prevent unwanted and damaging overcharging or total discharging of your battery system. In this way your vehicle can access energy in exceptional situations and whilst this may not be the normal full capacity, we can thus ensure that your high-voltage battery remains undamaged.

Capacity of the Volkswagen ID. battery

1. Total capacity
2. Usable capacity
3. Protection against overcharging (4%)
4. Protection against total discharge (6%)

Your browser is not supported.

For the best experience, we recommend upgrading your browser to the latest version:

Download Chrome
Download Firefox
Download Safari