Kids sat on the back seat using the We Connect services
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Entertainment
Take the show on the road

Entertainment
Take the show on the road

Keeping boredom at bay is always a challenge on longer journeys. With We Connect you get access to streaming services, internet radio, and infotainment. Your passengers can surf the web on up to eight devices thanks to the Wi-Fi hotspot.

The availability of the individual services may differ between countries and depends on the vehicle and equipment.

Amazon Alexa

With the Amazon Alexa in-car app, you can now use your driving time to plan your day-to-day, heat your home in advance or draw up shopping lists. Amazon Alexa is directly integrated into your Golf’s infotainment system and you can use it with the voice command “Alexa” as usual – while keeping both hands on the wheel. Alexa learns constantly from interacting with you.

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Amazon, Alexa and all associated logos and movement marks are protected trademarks of Amazon.com, Inc. or its subsidiaries. The Alexa function indicated requires smart home technology. To use Alexa, you need an Amazon user account.  Volkswagen AG (Volkswagen) allows access to Amazon Alexa Voice Services using this in-car app. Volkswagen is not responsible for providing the Alexa services. Amazon provides the Alexa services at its own responsibility. Use of Amazon’s Alexa services is governed by Amazon’s Terms of Use and Privacy Policy. Information on data processing for the purposes of passing on data to Amazon can be found in the We Connect Privacy Policy. To use the Alexa in-car app in a Volkswagen, you also require a Volkswagen ID and a We Connect contract whose scope includes the voice control option. Data connection costs shall be borne by you. The Alexa in-car app is exclusively available/usable in vehicles with the following country-specific equipment: United Kingdom, Ireland, Germany, Austria, Italy, Spain and France. Your Volkswagen dealership can tell you whether your vehicle meets this requirement. Currently only the above countries are supported by the Alexa in-car app, as Amazon Alexa is only available for these countries. 
Using Voice control with the Amazon Alexa in-car app
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We Score

Can’t get home in time? No problem: We’ve hit the back of the net with our in-car app “We Score”. Get the latest footballing action live on the infotainment system display in your Golf. The in-car app with text-to-speech function will read out live scores, news and tables while you drive. So you can stay on the ball – without having to take your eyes off the road.

We Score provides information on the top two divisions in the UK, Spain, Italy and France and the top three divisions of the German league. Various cup competitions, the UEFA European Championships and the 2022 Fifa World Cup are also included.  Follow up to three of your favourite football clubs and one national team, so you never miss another big match.

Media streaming

Both Apple Music and Tidal are available to stream using your Volkswagen’s infotainment system via We Connect. Simply log into your account, and enjoy some of your favourite tunes as you drive.

Find out more

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Additional data is required to use this service. This can be obtained for a fee in your vehicle from our mobile communications partner, Cubic Telecom or via the customer’s own data connection (smartphone tethering).
Music streaming directly in the infotainment system
lady relaxing with foot up on the dash

Internet radio

Using We Connect’s internet radio finding your favourite stations and podcasts is made incredibly simple.

Find out more

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Requires private data plans (Cubic Telecom or tethering with your own smartphone).

WLAN hotspot

Enjoy a stable internet connection wherever you go thanks to We Connect’s Wi-Fi hotspot. Capable of hosting up to eight devices, data packages can easily be bought for your Volkswagen via its infotainment system.

Find out more

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Requires private data plans (Cubic Telecom or tethering with your own smartphone).
Lady using the wi-fi hotspot in her car
Always on with data plans

Always on with Cubic Telecom data plans

Get internet wherever your journey takes you.

Find out more

How to use Streaming & Internet in your Volkswagen.

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Screen shots of the We Connect app on three mobile phones

We Connect app download

Enjoy all the benefits of Car‑Net and We Connect in one app. Simply download the We Connect app for your smartphone operating system an connect it to your Volkswagen.

Download We Connect in the App StoreOpens an external link

Download We Connect in the Play StoreOpens an external link

Get in touch with us

Get in touch with us

Kontakt

Any questions, ideas or feedback?

Then give us a call. Contact us on 0800 – 279 750 8 (free from all UK networks). We’re available around the clock. If your telephone provider does not support this number, please call + 44 (0) 1908 – 813 700. The costs are based on the relevant rate charged by your provider. In the case of calls from abroad, roaming charges may apply.

You can also send an email to:
weconnect-support@volkswagen.deOpens a mail link

Important information :

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To use the We Connect services, you need a Volkswagen ID user account and to log in to We Connect with your username and password. A separate We Connect or We Connect Plus contract must also be concluded online with Volkswagen AG. For We Connect Plus, following vehicle handover, you have 90 days in which to register the vehicle at www.myvolkswagen.net or via the “Volkswagen We Connect” app (available in the App Store and Google Play Store) and use the services for the full duration of the agreed free period. The use of We Connect mobile online services is enabled by means of an integrated internet connection. Volkswagen AG will be liable for the associated data costs incurred within Europe, with the exception of the “Streaming & Internet” services and individual in-car apps. For the use of the “Streaming & Internet” services, individual in-car apps and the Wi-Fi hotspot, data packages can be purchased from Cubic Telecom, our mobile communications partner, and used in the network coverage area within many European countries. You can find information on conditions, prices and supported countries at https://vw.cubictelecom.com. Alternatively, you can use the Internet Radio and Media Streaming with a mobile device (e.g. smartphone), provided it has the ability to function as a mobile Wi-Fi hotspot. In this case, the corresponding services are only available subject to an existing or separate mobile phone contract between you and your mobile network operator and only within the coverage area of the respective mobile network. Additional fees (for example, roaming charges) may arise when exchanging data over the Internet, depending on your particular mobile phone rate and especially when using the service abroad. A smartphone with a suitable iOS or Android operating system and SIM card with data option with an existing mobile data contract or one to be agreed separately between you and your mobile data provider are required to use the free We Connect app. The availability of the individual We Connect and We Connect Plus services described in the packages may differ between countries and depends on both the vehicle and its equipment. The services are available for the agreed contract period and may be subject to substantive changes or ceased during the contract period. You can find more details at www.connect.volkswagen-we.com and your Volkswagen retailer. For information on mobile data charges, please consult your mobile data provider.
  • All prices listed are Manufacturer’s ‘On the road’ Recommended Retail Price. Volkswagen may change RRPs at any time (this includes where there are government changes in regulation and/or legislation). There may be a delay to any RRP displaying correctly on our materials. Always obtain prices from your chosen retailer.

    For fuel consumption and CO2 information for vehicles, view values in the price list or the configurator.