Welcome to Live Tour

Our Live Tours are designed to provide you with a no-obligation environment to speak to an Expert, find answers to your specific questions, and explore your model of choice.

You’re in control of your tour. It isn’t a pre-recorded video, it’s much more than that. Our Experts are on hand to tailor your tour to your needs and answer any questions.

It’s completely up to you whether you turn your camera on. You’ll be able to see the Expert, but you have the option to keep your camera off and just share audio if you’d prefer.

If you’re looking to speak to an Expert immediately, you won’t need to share your details. However, if you’d like to secure a future time slot, you’ll need to enter your name, email address, and phone number to receive details of your appointment. After you’ve taken your tour, you’ll only be put through to a retailer if you want to find out more or test drive your chosen model.

Once you select a model from the dropdown list in the widget and book your virtual tour or chat, you’ll be matched with an Expert who specialises in that specific model. However, you’re also free to book another model tour, either during that time slot if available, or as a future appointment with another Expert.

A bad connection can happen, but if you’re experiencing significant issues, try moving closer to your router to strengthen your signal. You can also try closing additional programs or browser tabs that may slow down your device to help speed things up.

We allow 30 minutes for each tour; however, they normally last no longer than 10-15 minutes. That’s because our Experts know our cars inside out and will only take you through what you need to know. There’s no hard sell, they will simply take you through the key, as well as a few of their favourite, features. Afterward, you’ll only be put in touch with a retailer if you want to be.