Explore your next Volkswagen through a live video tour with a friendly product expert. And remember, there are no silly questions.

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How it works

Step One 

Select Owners Consultation

If you’re a Volkswagen owner and have any questions about your car, or simply want to learn more, you can connect with one of our Experts through our free Live Tour.

Step Two

Choose how and when

You can take Live Tour via chat, or choose to go on a video call. Don’t worry, you’ll be able to see us, but we don’t have to see you if you’d prefer us not to. Our Experts are available immediately or you can book an appointment. Live Tour operates during the following times:

Mon to Fri 11.15am - 8.15pm
Sat to Sun 11.15am - 6.15pm

Step Three

Let our Experts help you

Our Expert will guide you through all the features of your car, from maximising the range if you own an electric model to navigating the infotainment system and unlocking those features you might not yet have discovered.

Models now available in the Live Tour showroom

Only certain models are available for a Live Tour, but don’t worry, the team will be more than happy to discuss other models and show you around the most similar model available.

  • The new Golf R Line parked against a countryside landscape.

    Golf

  • The new VW ID.7 Pro Match driving along a countryside road.

    ID.7

  • The VW T-Roc R driving along a countryside road.

    T‑Roc

  • A white VW Polo GTI is driving around a end on a mountainous road

    Polo

  • The Touareg black edition parked on a road with a mountains in the background

    Touareg

Volkswagen Owners Consultation

 

If you are a Volkswagen owner and have any questions about your car, or simply want to learn more, you can connect with one of our Experts for free through our Live Tour.

Our Expert will guide you through all the features of your car, from maximising the range if you own and electric model to navigating the infotainment and unlocking those features you might not yet have discovered.

See what our customers have to say about Live Tour

“The best experience of viewing a car I have ever had. Shane was friendly, professional, patient and knowledgeable.”

“5 stars all round very impressed with knowledge and answered my questions fully.”


“Really excellent advice, delivered in a friendly and accessible manner, thank you.”

Why take a Live Tour?

Popular questions around using Live Tour

Are you ready to take a Live Tour?

Click below to take a tour now or find a date and time that suits you. 

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Important information :

^If you are selecting a Volkswagen ID.3, ID.4, ID.5 or ID.7 then prices shown are the MDP (Manufacturer's Direct Price).  This is the price set by Volkswagen which you pay for the vehicle.  Volkswagen ID vehicles are sold by Volkswagen UK, a trading division of Volkswagen Group United Kingdom Limited (please note that you will need to visit an authorised Volkswagen Retailer (acting as agent for Volkswagen UK) to order, purchase and take delivery of your Volkswagen ID vehicle).  The MDP includes delivery to an authorised Volkswagen Retailer (acting as agent for Volkswagen UK), number plates, new vehicle registration fee, the first year's Vehicle Excise Duty and VAT (calculated at 20%).  You can find out more about the Volkswagen model for selling ID vehicles by clicking https://www.volkswagen.co.uk/en/legal/mdp-explained.html.

If you are selecting any other Volkswagen vehicle (excluding the Volkswagen ID.3, ID.4, ID.5 and ID.7) then prices listed are Manufacturer’s ‘On the road’ Recommended Retail Price. Actual prices are set by Volkswagen authorised retailers in their sole discretion – always obtain these prices from your chosen Volkswagen Retailer.  Recommended On-The-Road (OTR) retail prices include: delivery charge, number plates, new vehicle registration fee, the first year's Vehicle Excise Duty and VAT (calculated at 20%). 

Every effort has been made to ensure the accuracy of the information above. Prices are taken from the Volkswagen website - this website contains a large number of products and it is always possible that, despite our best efforts, some of the products listed may be incorrectly priced. Volkswagen may change prices at any time (this includes where there are government changes in regulation and/or legislation). There may be a delay to any price displaying correctly on our materials and it is always possible that, despite our best efforts, some vehicles may be incorrectly priced. Always check prices with your local retailer.

For fuel consumption and CO2 information for vehicles, view values in the configurator.

Please be advised we may not be able to provide valuations for vehicles which are outside certain age or mileage ranges, specialist or customised, or not registered in the UK. The actual sale price is dependent on a number of additional factors, which you can discuss further with your retailer. T&Cs will apply.