Photo of live tour facilitator delivering a live tour next to VW car.

Welcome to Live Tour

Bring the showroom to your living room

Bring the showroom to your living room

Get an in depth look at a selection of our models guided by one of our Experts using either live chat or an optional video tour, carried out in real time. All without you needing to leave the house.


How it works

Step One 

Choose your model

Pick the model you'd like to take a closer look at. 

Step Two

Connect to an Expert

You can either connect to one of our specialists immediately or book an appointment at a time and date that suits you.

Step Three

Take your tour

Your Expert will guide you through your chosen model(s) and answer any questions you might have.

The best experience of viewing a car I have ever had. Shane was friendly, professional, patient and knowledgeable.
Live Tour customer

Why take a Live Tour?

A photo of a woman browsing an iPad at home.

Wherever’s comfortable

Whether from the sofa or on the go, our live tours can be taken from anywhere. Don't worry, you'll be able to see us, but we won't see you. Simply share your microphone and we’ll guide you around your chosen model(s). 

Photo of live tour facilitator delivering a live tour inside a VW car.

Talk at a time that suits you

Our tours are designed to be flexible. Our specialists are available at the following times during weekdays and weekends.

  • Mon, Wed, Thur & Fri 11am to 7:30pm
  • Tue 11am to 8pm
  • Sat & Sun 11am 7pm
Photo of live tour facilitator delivering a live tour next to VW car.

No obligation to buy

We won’t give you the hard sell during your Live Tour. Our Experts aren’t salespeople and are simply there to provide you with a comprehensive tour of your chosen model’s features.

Really excellent advice, delivered in a friendly and accessible manner, thank you.
Live Tour customer

Volkswagen Owners Consultation


If you are a Volkswagen owner and have any questions about your car, or simply want to learn more, you can connect with one of our Experts for free through our Live Tour.

Our Expert will guide you through all the features of your car, from maximising the range if you own and electric model to navigating the infotainment and unlocking those features you might not yet have discovered.

5 stars all round very impress with knowledge and answered my questions fully.
Live Tour customer

Are you ready to take a Live Tour?

Click below to take a tour now or find a date and time that suits you. 

Popular questions around using Live Tour

What would you like to do next?