Use your favourite apps in the car! Connect your smartphone and your ID. with App-Connect to conveniently use your selected apps such as music, news, maps or audio books.

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ID. software update 2.1

Q: Far range of the Augmented Reality Head-up Display

Now available for your installed Augmented Reality Head-up Display: project useful information directly into your field of view, such as information about where to turn next. This ensures that even in the far range you will have a clear view and a relaxed trip.

Q: Convenient charging and time-controlled climatisation

Use the time-controlled climatisation to preset the preferred temperature in your car via smartphone according to your scheduled departure time. You ́re already on your way? Charging breaks are automatically scheduled as your navigation system has access to more than 85,000 charging stations in Europe. It also allows you to plan charging according to your individual departure time.

Software update for your ID. now available

Now available: the update for your ID.! Please visit us so we can update the software of your vehicle. Find additional information here as well as the relevant next steps.

Your next steps

If your Retailer has already contacted you then you do not need to take any further action. If you haven’t already arranged the update , find your next steps here:

Arrange an appointment at your Volkswagen Retailer. As the update is likely to take 2 days, your chosen Retailer will be able to provide alternative transport if required.
You will be contacted by your Volkswagen Retailer as soon as the software update is finished and your vehicle is ready to be picked up.
Please share your feedback about your service experience by answering the short survey that will be sent to your email address following your software update.

What additional functionality does the Software update provide?

In addition to the promised App Connect (across all ID. trim levels) and the augmented reality Head-up-Display, the ID.update will also provide your ID. with these additional functions:

Far range of the Augmented Reality Head-up Display

App-Connect

Convenient charging and time-controlled climatisation

Intelligent assistance systems and new digital systems

The Connected Active Cruise Control (Connected ACC) enables the vehicles to perform so-called Car-2-X-Communication and adjusts the set speed according to the situation. Nice to know: the digital owner’s manual is available within the infotainment system of your vehicle. This allows you to search for required information via voice control. Furthermore you can listen to internet radio stations in your infotainment system via the web radio.

Do you already have the ID. software 2.1?

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Then you can perform the online update to the software version 2.3 now. There’s no need to go to the workshop for this update. How does it work? Find out here

Update process

Here, we’ll provide an overview of the process at your Volkswagen Retailer and what to expect.

Learn more

Questions and answers at a glance

How do I book an appointment to get the software update done?

How long does the software update take?

Can I initiate and complete the software update myself from home?

Is my mobility ensured while my ID. receives the software update?

What features will be available with the software update?

Are software updates mandatory for my ID.?

How much does the update cost?

I have already received the ID.Software2.0 update – do I also have to receive the ID.Software2.1 update?

Will I receive a confirmation of the software update?

How do I know if my ID. received the ID.Software2.1 update?

Is the manufacturer's guarantee invalid if I have not received the update?

My ID. has recently been delivered. Will I receive the update later or does “first come, first served” apply when making appointments for the update?

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Do you still have questions?

You’ve already been contacted for the software update or you have some questions? Please contact our customer services team or your Volkswagen Retailer directly

Find your Volkswagen Retailer

Next steps

ID. software update 2.1

Software update for your ID. now available

What additional functionality does the Software update provide?

Far range of the Augmented Reality Head-up Display

App-Connect

Convenient charging and time-controlled climatisation

Intelligent assistance systems and new digital systems

Do you already have the ID. software 2.1?

Do you already have the ID. software 2.1?

Update process

Questions and answers at a glance

How do I book an appointment to get the software update done?

How long does the software update take?

Can I initiate and complete the software update myself from home?

Is my mobility ensured while my ID. receives the software update?

What features will be available with the software update?

Are software updates mandatory for my ID.?

How much does the update cost?

I have already received the ID.Software2.0 update – do I also have to receive the ID.Software2.1 update?

Will I receive a confirmation of the software update?

How do I know if my ID. received the ID.Software2.1 update?

Is the manufacturer's guarantee invalid if I have not received the update?

My ID. has recently been delivered. Will I receive the update later or does “first come, first served” apply when making appointments for the update?

Do you still have questions?

Next steps

Servicing and repairs

Important information for Volkswagen owners

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Next steps

Servicing and repairs