ID. software update 2.1
Software update for your ID. now available
Now available: the update for your ID.! Please visit us so we can update the software of your vehicle. Find additional information here as well as the relevant next steps.
Your next steps
If your Retailer has already contacted you then you do not need to take any further action. If you haven’t already arranged the update , find your next steps here:
- Arrange an appointment at your Volkswagen retailer. As the update is likely to take 2 days, your chosen Retailer will be able to provide alternative transport if required.
- You will be contacted by your Volkswagen Retailer as soon as the software update is finished and your vehicle is ready to be picked up.
- Please share your feedback about your service experience by answering the short survey that will be sent to your email address following your software update.
What additional functionality does the Software update provide?
In addition to the promised App Connect (across all ID. trim levels) and the augmented reality Head-up-Display, the ID.update will also provide your ID. with these additional functions:
Far range of the Augmented Reality Head-up Display
App-Connect
Convenient charging and time-controlled climatisation
Intelligent assistance systems and new digital systems
Update process
Here, we’ll provide an overview of the process at your Volkswagen retailer and what to expect.
Questions and answers at a glance
How do I book an appointment to get the software update done?
How long does the software update take?
Can I initiate and complete the software update myself from home?
Is my mobility ensured while my ID. receives the software update?
What features will be available with the software update?
Are software updates mandatory for my ID.?
How much does the update cost?
I have already received the ID.Software2.0 update – do I also have to receive the ID.Software2.1 update?
Will I receive a confirmation of the software update?
How do I know if my ID. received the ID.Software2.1 update?
Is the manufacturer's guarantee invalid if I have not received the update?
My ID. has recently been delivered. Will I receive the update later or does “first come, first served” apply when making appointments for the update?
Do you still have questions?
You’ve already been contacted for the software update or you have some questions? Please contact our customer services team or your Volkswagen retailer directly.
