a couple in a car looking at the infotainment screen

VW Connect and We Connect allow your smartphone and car to talk

Link your smartphone to your ID for a wide range of functions and online services such as navigation, entertainment, and safety. You can even warm up your car remotely before you get in. 

  • close up of an infotainment screen in a Volkswagen

    Access online services

    VW Connect/We Connect link your ID. directly to the internet through your smartphone, providing you with access to lots of useful, free digital services.

  • a woman in the front seat of VW car looking at her phone

    Effortless assistance

    Useful online services include, breakdown calls, vehicle status, battery care, parking position, (you’ll never forget where you parked again) and Over-the-Air-Updates, which ensures your ID. is always equipped with the latest software. 

  • a couple sitting in a cafe with their electric VW car charging outside the window

    Find a charge station

    Using the We Charge app, you can locate charging stations near your current location, or chose a specific location and navigate your way there. The app displays current availability by charging socket, plus additional useful information. 

Connect Plus services offer advanced connectivity, providing features like remote vehicle access, real-time information on your ID’s status, remote vehicle control as well as live traffic information and additional navigation services. Using these services requires you to sign up online to a separate VW Connect Plus or We Connect Plus contract with Volkswagen AG.

The availability of exact Connect services may vary by model, year, and region. We recommend checking the specific details of your Volkswagen ID. vehicle. 

Watch this video for help with setup and activation of Connect services


The Volkswagen app allows you to interact with and monitor your ID vehicle from your mobile device. Features include remote locking and unlocking, remote climate control setting and the ability to check your ID’s battery status remotely. The app even allows you to use your smartphone as a remote control, allowing you to park or get out of tight spaces while standing outside the car. See below for how steps on how to download from App Store or Google Play.

Additional resources

  • a man in a red jumper sitting in the driver seat, a person outside the window is talking to him

    In-car Shop

    Purchase and download handy functions and services straight from the In-Car Shop in your infotainment system ­– just like you’re used to doing with your smartphone. 

  • a woman in the front seat of VW car looking at her phone


    As a VW Connect or We Connect customer, Upgrades offers you an easy way to bring additional vehicle functions on board once you’ve purchased your ID vehicle. 

  • a man leaning against the back of a Volkswagen looking at his phone

    Software updates

    If your ID. received Software 3.0 via an over-the-air update, you can use We Connect start straight away. To take advantage of the many benefits of We Connect and We Connect Plus, you’ll need to register as a primary user through your infotainment system.

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Important information :

^If you are selecting a Volkswagen ID.3, ID.4, ID.5, ID.7, ID.7 Tourer or ID.Buzz then prices shown are the MDP (Manufacturer's Direct Price).  This is the price set by Volkswagen which you pay for the vehicle.  Volkswagen ID vehicles are sold by Volkswagen UK, a trading division of Volkswagen Group United Kingdom Limited (please note that you will need to visit an authorised Volkswagen Retailer (acting as agent for Volkswagen UK) to order, purchase and take delivery of your Volkswagen ID vehicle).  The MDP includes delivery to an authorised Volkswagen Retailer (acting as agent for Volkswagen UK), number plates, new vehicle registration fee, the first year's Vehicle Excise Duty and VAT (calculated at 20%).  You can find out more about the Volkswagen model for selling ID vehicles by clicking https://www.volkswagen.co.uk/en/legal/mdp-explained.html.

If you are selecting any other Volkswagen vehicle (excluding the Volkswagen ID.3, ID.4, ID.5, ID.7, ID.7 Tourer or ID.Buzz) then prices listed are Manufacturer’s ‘On the road’ Recommended Retail Price. Actual prices are set by Volkswagen authorised retailers in their sole discretion – always obtain these prices from your chosen Volkswagen Retailer.  Recommended On-The-Road (OTR) retail prices include: delivery charge, number plates, new vehicle registration fee, the first year's Vehicle Excise Duty and VAT (calculated at 20%). Every effort has been made to ensure the accuracy of the information above. Prices are taken from the Volkswagen website - this website contains a large number of products and it is always possible that, despite our best efforts, some of the products listed may be incorrectly priced. Volkswagen may change prices at any time (this includes where there are government changes in regulation and/or legislation). There may be a delay to any price displaying correctly on our materials and it is always possible that, despite our best efforts, some vehicles may be incorrectly priced. Always check prices with your local retailer.

Please be advised we may not be able to provide valuations for vehicles which are outside certain age or mileage ranges, specialist or customised, or not registered in the UK. The actual sale price is dependent on a number of additional factors, which you can discuss further with your retailer. T&Cs will apply.