Rear view of a red VW ID.4 GTX, two people crossing the street in front of it
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All services for ID. models

With VW Connect / VW Connect Plus and We Connect / We Connect Plus, you can use a wide range of helpful online services in your ID., designed to assist and entertain. Check out our digital services and relevant usage requirements at a glance here. 

The availability of the services described in the VW Connect / VW Connect Plus and We Connect / We Connect Plus packages may vary between countries and depend on the model, model year, vehicle equipment and ID. Software version - from ID. Software 3.0 with We Connect and from ID. Software 4.0 with VW Connect. More information on the services available to you can be found in the myVolkswagen customer portalOpens an external link or in your Volkswagen app.

Basic functions in your ID. 

Basic functions such as the Emergency Call Service or the Digital Manual are available in your ID. from the very beginning without registration. Conclusion of a separate VW Connect or We Connect contract is required for updates. 

VW Connect and We Connect – Your introduction to online services

VW Connect / We Connect are the direct link to your ID. offering you everyday assistance with many digital services which you can access free of charge following one-time activation. Usage of these free services requires you to sign up online to a separate VW Connect or We Connect contract with Volkswagen AG.

Please note that the unlimited availability of online services may depend on further preconditions such as the selected user role, service management settings or privacy settings in your vehicle.

Service

Technical / software requirements

Supplied ex works with a minimum of ID. Software 3.0

-

minimum ID. Software 3.0

minimum ID. Software 3.0

minimum Software 3.0, Plug & Charge-ready charging station from an operator in accordance with ISO 151183

-

Supplied ex works with a minimum of ID. Software 3.0, scope of functions depends on various special equipments

-

-

-

requires additional data volume (via smartphone tethering or Cubic Telecom)

minimum ID. Software 4.0

minimum ID. Software 5.0

Technical / software requirements

Supplied ex works with a minimum of ID. Software 3.0

The diagram illustrates the current sales programme.

VW Connect Plus and We Connect Plus – The whole world of online services

Activating VW Connect Plus / We Connect Plus enhances your ID.’s digital offering with more useful services – from smart navigation to remote functions for remote control via smartphone.

Usage of these services requires you to sign up online to a separate VW Connect Plus or We Connect Plus contract with Volkswagen AG.2 

Please note that the unlimited availability of online services may depend on further preconditions such as the selected user role, service management settings or privacy settings in your vehicle.

Service

Technical / software requirements

-

-

-

-

-

Navigation function

Navigation function

Navigation function

Navigation function

minimum ID. Software 3.0

Navigation function

Navigation function

Navigation function

minimum ID. Software 4.0

minimum ID. Software 4.0

Technical / software requirements

-

The diagram illustrates the current sales programme.

In-Car Apps for your ID. 

Use the We Charge charging service in your car or play retro games while your electric car is charging: With your Volkswagen ID and a VW Connect or We Connect activation, you can add lots of apps to the digital offering for your ID. Simply download them from the In-Car Shop in your infotainment system from Software 3.0 onwards.This includes the Vehicle Service app, which you can use to contact your preferred authorised workshop.

In-Car App

Technical / software requirements

minimum ID. Software 3.0

Scope of functions depending on navigation function

-

minimum ID. Software 4.0, VW Connect Plus

minimum ID. Software 5.0

Technical / software requirements

minimum ID. Software 3.0

More options

With your Volkswagen ID and VW Connect or We Connect activated, you can use other useful services from Volkswagen. From software version 3.0, download handy functions in the In-Car Shop.

More options

Technical / software requirements

Travel Assist with mass location data

For ID. models delivered with Software 3.0 at a minimum. VW Connect / We Connect activation is required to use mass location data. Without this, the “Travel Assist” functions themselves remain usable.
The optional special equipment assist package “Plus” must be purchased during the vehicle order process - subsequent activation / purchase on demand is not possible.

Mass location data (online component) for Travel Assist

For ID. models delivered with Software 5.0 at a minimum. VW Connect / We Connect activation is required to use mass location data. Without this, the “Travel Assist” functions themselves remain usable.
The optional special equipment assist package “Plus” must be purchased during the vehicle order process - subsequent activation / purchase on demand is not possible.

Data packages (Cubic Telecom)

Jump to Cubic Telecom included in scope of service

Technical / software requirements

For ID. models delivered with Software 3.0 at a minimum. VW Connect / We Connect activation is required to use mass location data. Without this, the “Travel Assist” functions themselves remain usable.
The optional special equipment assist package “Plus” must be purchased during the vehicle order process - subsequent activation / purchase on demand is not possible.

The diagram illustrates the current sales programme.

Upgrades – enable new functions straight from the ID.

As a VW Connect and We Connect customer, you can also enable new functions in your ID. after purchasing your vehicle – such as smart companions like integrated navigation and even background lighting for your interior. The functions are easy to enable on your infotainment system with a minimum of Software 3.0 ex works. You can find all upgrades for your model in the In-Car Shop.

Function

Technical / software requirements

Navigation

minimum ID. Software 3.0 ex works

Light Assist

minimum ID. Software 3.0 ex works

"Air Care Climatronic" air conditioning system

minimum ID. Software 3.0 ex works

Mood Lighting

minimum ID. Software 3.0 ex works

Technical / software requirements

minimum ID. Software 3.0 ex works

The diagram illustrates the current sales programme.

Packages & renewal prices

Our ID. models are ready for connectivity as standard with a permanently installed SIM card. For new vehicles, the VW Connect and We Connect and VW Connect Plus and We Connect Plus service bundles are available free of charge for an initial period. The services can then be renewed in your infotainment system’s In-Car shop, for instance, or via the Volkswagen Connect shopOpens an external link

VW Connect / We Connect

VW Connect Plus / We Connect Plus

Extend by 1 year
(inc. VAT) 

-

£129

Extend by 2 years
(inc. VAT) 

-

£219

VW Connect / We Connect

-

VW Connect Plus / We Connect Plus

£129

The diagram illustrates the current sales programme.

Volkswagen apps

The Volkswagen app - the digital companion for your Volkswagen

Volkswagen apps

The Volkswagen app - the digital companion for your Volkswagen

Man sitting in a Volkswagen looking at his phone

The Volkswagen app brings together the wide range of connectivity services offered by VW Connect, We Connect and Car‑Net. It presents many key functions and services at a glance and offers even more convenience. Watch the video about the app here.

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