High-voltage battery: Warranty and maintenance
The key element of electric mobility is the high-voltage battery. You can find all the important information about, for example, battery maintenance, charge management and warranty here - so that you can have the longest possible enjoyment of your ID. model.
Good maintenance means you will go far
Lithium-ion batteries are - just like everything else in this world - subject to a natural process of ageing and wear. The correct usage of the battery can, however, make a considerable contribution towards maintaining its condition and thus its capacity. For this reason we have collected some useful maintenance tips for the high-voltage battery of your electric vehicle. You can in this way ensure that your vehicle maintains not only its range capacity, but also its value in the long term.
Three golden rules
for more range
It is relatively easy to keep your high-voltage battery well maintained. If you adhere to the three golden rules then you have already done the most important thing to maintain a high range for the vehicle.
Make your life easier
with the charge manager
We recommend that you use the intelligent charge manager in the new ID.3 to ensure that the vehicle has the optimal charge level before every trip. Whether you want to set battery charge limits, set charge locations or choose between immediate or delayed charging - the simple operation via the touchpad of the infotainment system makes it particularly easy to perfectly manage the high-voltage battery.
Different types of driving,
different types of charging
One factor is particularly important for the charging procedure: the way you drive. The way you use your electric vehicle (short trips daily or extended motorway journeys) will have an effect on the optimal charge limit, time and intensity.
Select your driving profile | ||
|---|---|---|
Settings in the charging manager | short distance
| long distance
|
Upper charging limit | 80 % | 100 % (avoid downtimes) |
Lower loading limit | 20 % in summer / 40 % in winter | 40 % |
Charging current | a. reduced for overnight AC charging | a. reduced for overnight AC charging |
Fast charging | avoid daily DC charging | use DC charging during long distance travel |
Settings in the charging manager
short distance
- daily commute to work
- for shopping
- small range required
Upper charging limit
80 %
Lower loading limit
20 % in summer / 40 % in winter
Charging current
a. reduced for overnight AC charging
b. increased with AC charging and short charging time
Fast charging
avoid daily DC charging
This much is certain:
Warranty and life cycle
The lifespan and performance of a lithium-ion battery also depend on other exterior factors, such as the ambient temperature. Within the scope of the application of the warranty and the conditions listed therein, Volkswagen therefore guarantees the customer buying a Battery Electric Vehicle with an electric drive that the usable capacity of the battery in this vehicle to not fall below 70% within eight years (or up to 100,000 miles driven, whichever comes first) from first registration. This will provide you with security for the future and shows you how important the mobility of tomorrow is to us. All of our electric cars come with an eight years or 100,000 miles high voltage battery warranty (whichever is soonest) on all material or manufacturing defects. The warranty applies to all pure electric cars.
T&C's apply
See our warranty page for more details
Battery protection - systematically
We have equipped the vehicle with two security buffers in the form of emergency reserves in order to prevent unwanted and damaging overcharging or total discharging of your battery system. In this way your vehicle can access energy in exceptional situations and whilst this may not be the normal full capacity, we can thus ensure that your high-voltage battery remains undamaged.
1. Total capacity
2. Usable capacity
3. Protection against overcharging (4%)
4. Protection against total discharge (6%)
Popular questions about buying an electric car
If you want to know more about our electric range, you can find answers to some of the most common questions we’re asked about electric cars.
Next steps
Can I get a Used Electric car?
From the e‑up! our compact urban runabout, to the ID.5, our sporty SUV Coupé, there’s an Approved Used Volkswagen all-electric vehicle that’s fit for every purpose. So, you’re bound to find a Used Electric car that plugs perfectly into your lifestyle.
Every Approved Used all-electric Volkswagen undergoes a thorough inspection to ensure quality and reliability providing you with complete confidence and peace of mind.
