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Every hero has a helping hand. And with the VW Connect or We Connect services, you've got a whole range of them via the new Volkswagen app. Find out which services suit your day-to-day life best and which needs have to be met. You can view all the services and options at a glance here.
The availability of the services described in the VW Connect and VW Connect Plus and We Connect and We Connect Plus packages may differ between countries and depend on the model, model year and vehicle equipment. More information on the services available to you can be found in your myVolkswagen customer area or in your Volkswagen app.
Standard features
Basic functions such as the Emergency Call Service and the legally required eCall Emergency System are available to you without the conclusion of a separate VW Connect or We Connect contract. If you wish to transfer selected personalised functions from one vehicle to another, you need a Discover Media or Discover Pro. You also need a Volkswagen ID user account and need to log into VW Connect or We Connect with your username and password.
VW Connect and We Connect
Your gateway to Volkswagen’s digital services and the direct connection to your vehicle: with VW Connect or We Connect, your Volkswagen is ready for connectivity. Following one-off activation, you can use lots of helpful and innovative online services free of charge.
Usage of these free services requires you to sign up online to a separate VW Connect or We Connect contract with Volkswagen AG.
Service | Technical requirements |
---|---|
Standard | |
Standard | |
Standard | |
Standard | |
Standard | |
Standard | |
Standard | |
Electric and hybrid electric vehicle, |
Technical requirements
Standard
The diagram illustrates the current sales programme.
VW Connect Plus and We Connect Plus
The entire world of digital services from Volkswagen brings connectivity to a new level: with your Volkswagen ID and VW Connect Plus or We Connect Plus activation, you have access to extra smart functions: from smart navigation with information almost in real time and Internet radio to using your smartphone as a remote control. For even more convenience and entertainment.
Usage of these services requires you to sign up online to a separate VW Connect Plus or We Connect Plus contract with Volkswagen AG.1
Please note that the unlimited availability of online services may depend on further preconditions such as the selected user role, service management settings or privacy settings in your vehicle.
Service | Technical requirements |
---|---|
- | |
the new Tiguan, the new Passat, Golf 8, only available for mild hybrid vehicles, requires sufficient battery capacity for the Golf 8 up to model year 2024 | |
Auxiliary Heater | |
Electric and hybrid electric vehicle | |
Plug-in hybrid vehicle | |
Electric and hybrid electric vehicle; | |
Ready 2 Discover infotainment system at a minimum4; voice control | |
Internet Radio 5 2 | Ready 2 Discover infotainment system at a minimum; “Streaming & Internet” packag |
Media Streaming5,6,2 | Ready 2 Discover infotainment system at a minimum; “Streaming & Internet” package, only for We Connect Plus |
Wi-Fi Hotspot 5 2 | Ready 2 Discover infotainment system at a minimum |
Ready 2 Discover infotainment system at a minimum once the “Navigation” upgrade is activated | |
Ready 2 Discover infotainment system at a minimum once the “Navigation” upgrade is activated | |
Ready 2 Discover infotainment system at a minimum once the “Navigation” upgrade is activated | |
Ready 2 Discover infotainment system at a minimum once the “Navigation” upgrade is activated | |
Ready 2 Discover infotainment system at a minimum once the “Navigation” upgrade is activated | |
Ready 2 Discover infotainment system at a minimum once the “Navigation” upgrade is activated | |
Touareg from model year 2024 | |
Touareg from model year 2024 | |
Touareg from model year 2024 | |
Touareg from model year 2024 | |
Touareg from model year 2024 | |
the new Passat, the new Tiguan, the new Golf |
Technical requirements
-
The diagram illustrates the current sales programme.
In-Car Apps in your Volkswagen
With your Volkswagen ID and VW Connect or We Connect activated, you can use other useful services from Volkswagen. Download handy functions and In-Car Apps in the In-Car Shop2.
In-Car App | Technical requirements |
---|---|
the new Passat, the new Tiguan and the new Golf, VW Connect Plus | |
the new Tiguan, electric hybrid vehicle |
Technical requirements
the new Passat, the new Tiguan and the new Golf, VW Connect Plus
The diagram illustrates the current sales programme.
Upgrades
Upgrades allows you to equip your Volkswagen with additional functions flexibly and at a later date. To purchase and use upgrades, you need a Volkswagen ID user account, a valid VW Connect or We Connect contract and your primary user credentials, i.e. the link between your user account and the specific vehicle. Your vehicle also needs to have the technical functions and hardware equipment required for the relevant product and may depend on the model year and production date. The upgrades available for the specific vehicle can be viewed and purchased by the primary user in the infotainment system In-Car Shop2 or in the Volkswagen Connect shop. Paid-for products can be purchased in the In-Car Shop and the Volkswagen Connect shop with the payment methods that are currently available and can be viewed there. Your Volkswagen dealership is also happy to advise on questions regarding upgrades and their availability.Purchased and activated functions remain with the vehicle, can be used by all drivers and cannot be transferred to other vehicles.
Function | Technical requirements |
---|---|
Navigation | For VW Connect / We Connect-ready vehicle; Ready 2 Discover |
App-Connect including App-Connect Wireless for Apple CarPlay and Android Auto8 | For VW Connect / We Connect-ready vehicle; Ready 2 Discover or Discover Media for wireless use of Apple CarPlay and Android Auto by Google |
Voice control9,3 | For VW Connect / We Connect-ready vehicle; Ready 2 Discover4 or Discover Media |
Mood Lighting | Golf 8; ambient lighting; Ready 2 Discover, Discover Media or Discover Pro |
Dynamic Background Lighting | Golf 8; ambient lighting; Ready 2 Discover, Discover Media or Discover Pro |
Light Assist | Golf 8; Ready 2 Discover, Discover Media or Discover Pro |
Adaptive Cruise Control ACC10 | Golf 8; speed limiter; Ready 2 Discover, Discover Media or Discover Pro |
Dynamic Road Sign Display | Golf 8; Ready 2 Discover |
Technical requirements
For VW Connect / We Connect-ready vehicle; Ready 2 Discover
The diagram illustrates the current sales programme.