A woman with a smartphone in her hand leans against her ID. model

ID. software 3.2 update

With software 3.2, benefit from improvements in personalisation and new functions in the area of online destination and route import.

ID. software 3.2 update

With this update, your ID. model receives improvements in the area of personalisation as well as new functions for importing routes and destinations into your vehicle that you have planned in advance.

An ID.4 parked by the coast with a couple leaning on the car looking out to sea

What is included in the ID. software 3.2?


For vehicles delivered with ID. software 3.0 installed from the factory, personal settings of numerous systems are stored in the Volkswagen ID user account and activated when you log into the vehicle. This gives you a relaxed start without needing the time-consuming adjustments before you start your journey. The loading, activation, and synchronisation of the settings is done automatically and without intermediate steps. The scope of personalisation depends on various optional extras. 

A man sits inside his VW ID. model and informs himself about software updates

Execution of the update

The installation of the ID. Software 3.2 update is carried out in the workshop and is free of charge for you. Your Volkswagen Retailer will contact you to make an appointment. You can then also discuss your wishes with them, such as for example the organisation of a replacement vehicle.

For some ID. owners, the software update can also be installed "over-the-air". The "over-the-air" installation can only feasible for vehicles with a corresponding vehicle specification.
The affected ID. Owners will be informed by e-Mail.
An active We Connect contract is required.
The installation time is max. 130 minutes.
The exact time is specified in the infotainment system in the release notes, which are displayed before installation.

Next steps

The ID. Drivers Club: The community for all ID. drivers

Book a service or MOT

Important information for Volkswagen owners

Next steps

Important information :

^If you are selecting a Volkswagen ID.3, ID.4, ID.5 or ID.7 then prices shown are the MDP (Manufacturer's Direct Price).  This is the price set by Volkswagen which you pay for the vehicle.  Volkswagen ID vehicles are sold by Volkswagen UK, a trading division of Volkswagen Group United Kingdom Limited (please note that you will need to visit an authorised Volkswagen Retailer (acting as agent for Volkswagen UK) to order, purchase and take delivery of your Volkswagen ID vehicle).  The MDP includes delivery to an authorised Volkswagen Retailer (acting as agent for Volkswagen UK), number plates, new vehicle registration fee, the first year's Vehicle Excise Duty and VAT (calculated at 20%).  You can find out more about the Volkswagen model for selling ID vehicles by clicking https://www.volkswagen.co.uk/en/legal/mdp-explained.html.

If you are selecting any other Volkswagen vehicle (excluding the Volkswagen ID.3, ID.4, ID.5 and ID.7) then prices listed are Manufacturer’s ‘On the road’ Recommended Retail Price. Actual prices are set by Volkswagen authorised retailers in their sole discretion – always obtain these prices from your chosen Volkswagen Retailer.  Recommended On-The-Road (OTR) retail prices include: delivery charge, number plates, new vehicle registration fee, the first year's Vehicle Excise Duty and VAT (calculated at 20%). 

Every effort has been made to ensure the accuracy of the information above. Prices are taken from the Volkswagen website - this website contains a large number of products and it is always possible that, despite our best efforts, some of the products listed may be incorrectly priced. Volkswagen may change prices at any time (this includes where there are government changes in regulation and/or legislation). There may be a delay to any price displaying correctly on our materials and it is always possible that, despite our best efforts, some vehicles may be incorrectly priced. Always check prices with your local retailer.

For fuel consumption and CO2 information for vehicles, view values in the configurator.

Please be advised we may not be able to provide valuations for vehicles which are outside certain age or mileage ranges, specialist or customised, or not registered in the UK. The actual sale price is dependent on a number of additional factors, which you can discuss further with your retailer. T&Cs will apply.