All services for ID. models
With VW Connect / VW Connect Plus and We Connect / We Connect Plus, you can use a wide range of helpful online services in your ID., designed to assist and entertain. Check out our digital services and relevant usage requirements at a glance here.
The availability of the services described in the VW Connect / VW Connect Plus and We Connect / We Connect Plus packages may vary between countries and depend on the model, model year, vehicle equipment and ID. Software version - from ID. Software 3.0 with We Connect and from ID. Software 4.0 with VW Connect. More information on the services available to you can be found in the myVolkswagen customer portal or in your Volkswagen app.
Basic functions in your ID.
Basic functions such as the Emergency Call Service or the Digital Manual are available in your ID. from the very beginning without registration. Conclusion of a separate VW Connect or We Connect contract is required for updates.
VW Connect and We Connect – Your introduction to online services
VW Connect / We Connect are the direct link to your ID. offering you everyday assistance with many digital services which you can access free of charge following one-time activation. Usage of these free services requires you to sign up online to a separate VW Connect or We Connect contract with Volkswagen AG.
Please note that the unlimited availability of online services may depend on further preconditions such as the selected user role, service management settings or privacy settings in your vehicle.
Service | Technical / software requirements |
---|---|
Supplied ex works with a minimum of ID. Software 3.0 | |
- | |
minimum ID. Software 3.1 | |
minimum ID. Software 3.1 | |
minimum Software 3.1, Plug & Charge-ready charging station from an operator in accordance with ISO 151183 | |
- | |
Supplied ex works with a minimum of ID. Software 3.0, scope of functions depends on various special equipments | |
- | |
- | |
- | |
requires additional data volume (via smartphone tethering or Cubic Telecom) | |
minimum ID. Software 4.0 |
Technical / software requirements
Supplied ex works with a minimum of ID. Software 3.0
The diagram illustrates the current sales programme.
VW Connect Plus and We Connect Plus – The whole world of online services
Activating VW Connect Plus / We Connect Plus enhances your ID.’s digital offering with more useful services – from smart navigation to remote functions for remote control via smartphone.
Usage of these services requires you to sign up online to a separate VW Connect Plus or We Connect Plus contract with Volkswagen AG.2
Please note that the unlimited availability of online services may depend on further preconditions such as the selected user role, service management settings or privacy settings in your vehicle.
Service | Technical / software requirements |
---|---|
- | |
- | |
- | |
- | |
- | |
Navigation function | |
Navigation function | |
Navigation function | |
Navigation function | |
minimum ID. Software 3.1 | |
Navigation function | |
Navigation function | |
Navigation function | |
minimum ID. Software 4.0 | |
minimum ID. Software 4.0 |
Technical / software requirements
-
The diagram illustrates the current sales programme.
In-Car Apps for your ID.
Use the We Charge charging service in your car or play retro games while your electric car is charging: With your Volkswagen ID and a VW Connect or We Connect activation, you can add lots of apps to the digital offering for your ID. Simply download them from the In-Car Shop in your infotainment system from Software 3.0 onwards.This includes the Vehicle Service app, which you can use to contact your preferred authorised workshop.
In-Car App | Technical / software requirements |
---|---|
- | |
Scope of functions depending on navigation function | |
- | |
minimum ID. Software 4.0, VW Connect Plus | |
minimum ID. Software 5.0 |
Technical / software requirements
-
More options
With your Volkswagen ID and VW Connect or We Connect activated, you can use other useful services from Volkswagen. From software version 3.0, download handy functions in the In-Car Shop.
More options | Technical / software requirements |
---|---|
Travel Assist with mass location data | For ID. models delivered with Software 3.0 at a minimum. VW Connect / We Connect activation is required to use mass location data. Without this, the “Travel Assist” functions themselves remain usable. |
Mass location data (online component) for Travel Assist | For ID. models delivered with Software 5.0 at a minimum. VW Connect / We Connect activation is required to use mass location data. Without this, the “Travel Assist” functions themselves remain usable. |
Data packages (Cubic Telecom) | Jump to Cubic Telecom included in scope of service |
Technical / software requirements
For ID. models delivered with Software 3.0 at a minimum. VW Connect / We Connect activation is required to use mass location data. Without this, the “Travel Assist” functions themselves remain usable.
The optional special equipment assist package “Plus” must be purchased during the vehicle order process - subsequent activation / purchase on demand is not possible.
The diagram illustrates the current sales programme.
Upgrades – enable new functions straight from the ID.
As a VW Connect and We Connect customer, you can also enable new functions in your ID. after purchasing your vehicle – such as smart companions like integrated navigation and even background lighting for your interior. The functions are easy to enable on your infotainment system with a minimum of Software 3.1 ex works. You can find all upgrades for your model in the In-Car Shop.
Function | Technical / software requirements |
---|---|
Navigation | minimum ID. Software 3.1 ex works |
Light Assist | minimum ID. Software 3.1 ex works |
"Air Care Climatronic" air conditioning system | minimum ID. Software 3.1 ex works |
Mood Lighting | minimum ID. Software 3.1 ex works |
Technical / software requirements
minimum ID. Software 3.1 ex works
The diagram illustrates the current sales programme.
Packages & renewal prices
Our ID. models are ready for connectivity as standard with a permanently installed SIM card. For new vehicles, the VW Connect and We Connect and VW Connect Plus and We Connect Plus service bundles are available free of charge for an initial period. The services can then be renewed in your infotainment system’s In-Car shop, for instance, or via the Volkswagen Connect shop.
VW Connect / We Connect | VW Connect Plus / We Connect Plus | |
---|---|---|
Extend by 1 year | - | £129 |
Extend by 2 years | - | £219 |
VW Connect / We Connect
-
VW Connect Plus / We Connect Plus
£129
The diagram illustrates the current sales programme.