A VW service employee shows a customer updates in his vehicle after a software update

ID. software updates

Software updates are important for ensuring that your electric car stays up-to-date. Find out more about current software updates and previous versions here.

Why are software updates important?

With the software updates, you receive updates that are available even after you’ve purchased your vehicle. For that, you need a Volkswagen App contract.

Your benefits

  • Optimisations
  • Improved functions
  • Prerequisite for new applications, e.g. from the In-Car Shop
  • Where applicable, prerequisites for further updates
A VW ID. model parked on the coast with a couple looking out to sea

Execution of the software updates

Depending on the type of update, some updates can be carried out as Over-the-Air updates, while others are performed at a Volkswagen Retailer. This information will be communicated for every update.

  • A woman performs an ID. software update in her electric vehicle

    Over-the-Air update 

    Some software updates can be performed “Over-the-Air”. Due to a legal requirement, your one-time consent to the use of data is required. Thus, we are able to send the data for the ID. software Over-the-Air to your vehicle. Find out here how it works and which conditions need to be met.

    Go to Volkswagen App

  • A VW service employee with a tablet in his hand in front of two VW cars next to a workshop

    Workshop update

    You will be informed by your Volkswagen Retailer when an update needs to be carried out in the workshop. We will explain everything about the process of installing a workshop update.

Two people and three ID. models in a car park

Available ID. software updates

ID. software 3.2 update 

Workshop update

With the ID. software 3.2 you’ll benefit from new functions and enable your vehicle for importing routes and destinations into your vehicle as well as from improvements in the field of personalisation.

FAQ on ID. software updates

We have compiled answers to frequently asked questions on the ID. software updates.

A young woman checks her smartphone for the latest ID. software updates, a dog sits next to her
A VW service employee leans against a wall of the VW workshop and holds a smartphone in his hand

Get in touch with us

You’ve already been contacted for the software update or you have some questions? Get in touch with us via phone every day between 8am and 11pm via our central customer service number 0800 333 666Opens a phone link. Our customer service is free of charge for you. You can also contact your Volkswagen Retailer directly. Always available for you: our contact form.

Book a serviceOpens an external link             Find your Volkswagen RetailerOpens an external link

Newsletter for electric mobility and ID. models  

Stay up to date on the latest Volkswagen developments around the ID. Family. You can also look forward to background information on technologies and events in the field of electric mobility at Volkswagen. Register now and stay up to date!

Next steps

Owner's manuals

Book a service or MOT

Important information for Volkswagen owners

Next steps

Important information :

^If you are selecting a Volkswagen ID.3, ID.4, ID.5, ID.7, ID.7 Tourer or ID.Buzz then prices shown are the MDP (Manufacturer's Direct Price).  This is the price set by Volkswagen which you pay for the vehicle.  Volkswagen ID vehicles are sold by Volkswagen UK, a trading division of Volkswagen Group United Kingdom Limited (please note that you will need to visit an authorised Volkswagen Retailer (acting as agent for Volkswagen UK) to order, purchase and take delivery of your Volkswagen ID vehicle).  The MDP includes delivery to an authorised Volkswagen Retailer (acting as agent for Volkswagen UK), number plates, new vehicle registration fee, the first year's Vehicle Excise Duty and VAT (calculated at 20%).  You can find out more about the Volkswagen model for selling ID vehicles by clicking https://www.volkswagen.co.uk/en/legal/mdp-explained.html.

If you are selecting any other Volkswagen vehicle (excluding the Volkswagen ID.3, ID.4, ID.5, ID.7, ID.7 Tourer or ID.Buzz) then prices listed are Manufacturer’s ‘On the road’ Recommended Retail Price. Actual prices are set by Volkswagen authorised retailers in their sole discretion – always obtain these prices from your chosen Volkswagen Retailer.  Recommended On-The-Road (OTR) retail prices include: delivery charge, number plates, new vehicle registration fee, the first year's Vehicle Excise Duty and VAT (calculated at 20%). Every effort has been made to ensure the accuracy of the information above. Prices are taken from the Volkswagen website - this website contains a large number of products and it is always possible that, despite our best efforts, some of the products listed may be incorrectly priced. Volkswagen may change prices at any time (this includes where there are government changes in regulation and/or legislation). There may be a delay to any price displaying correctly on our materials and it is always possible that, despite our best efforts, some vehicles may be incorrectly priced. Always check prices with your local retailer.

Please be advised we may not be able to provide valuations for vehicles which are outside certain age or mileage ranges, specialist or customised, or not registered in the UK. The actual sale price is dependent on a number of additional factors, which you can discuss further with your retailer. T&Cs will apply.