0% APR finance on service maintenance and repairs

Express Visual Check  

With Volkswagen Video

Express Visual Check is a 34 point visual check of all the wear and tear items on a customer's car. The check will be carried out at no extra cost on every car when it comes into a Volkswagen workshop no matter the age and condition of the vehicle.

The check is designed to provide the customer with complete peace of mind and allows us to highlight potential wear and tear issues with the car that need to be addressed immediately or in the future.

A detailed report on the customer’s car will be completed by a Volkswagen-trained technician using a simple traffic light system. Any items identified will be clearly explained to the customer and they may be sent a video to support the report. Using the traffic light system we will advise whether work is urgent and gain approval for any work to be carried out on the day. Alternatively we will advise of any items to keep an eye of for the future. The check only takes around 30 minutes and is very convenient, as work can be performed on the day rather than making another booking or can be booked in at a time convenient to the customer.

For more information watch our Express Visual Check videoOpens an external link.

A green tick


All items in full working order with a clean bill of health

A red cross


Require immediate attention due to being illegal, un-roadworthy or potentially unsafe

A yellow exclamation mark


Currently safe and legal but may need maintenance in the near future - before the next scheduled visit

Volkswagen Video

With Volkswagen Video, there's no need to use your imagination - you can see for yourself

Volkswagen Video is a revolutionary way of showing you the condition of your car and any work that may be required now or in the future. Now you can see and authorise work needed on your car, from your smartphone, computer or mobile device. In your video your technician will provide a short summary of the results of your Express Visual Check and will highlight any items which have been identified as requiring attention either urgently or in the future.  

Volkswagen video is a fantastic tool to help you to fully understand exactly what is required on your car and together with the full  report  you can decide whether you wish to proceed with any work while your car is with us on the day or make a booking for a future convenient date.

How Volkswagen Video works


Your Volkswagen trained technician carries out a free Express Visual Check.


A short video will be captured summarising the results and any work required for your attention.


Your retailer will either text you or send an email with a link to the film.


The technician then will provide the summary and explain to you the items that may require attention and their recommendations.


If you want to proceed with any items, you can simply authorise the job there and then, with confidence or contact your service advisor to discuss in more detail.

Watch the videoOpens an external link

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Important information :

^If you are selecting a Volkswagen ID.3, ID.4, ID.5, ID.7, ID.7 Tourer or ID.Buzz then prices shown are the MDP (Manufacturer's Direct Price).  This is the price set by Volkswagen which you pay for the vehicle.  Volkswagen ID vehicles are sold by Volkswagen UK, a trading division of Volkswagen Group United Kingdom Limited (please note that you will need to visit an authorised Volkswagen Retailer (acting as agent for Volkswagen UK) to order, purchase and take delivery of your Volkswagen ID vehicle).  The MDP includes delivery to an authorised Volkswagen Retailer (acting as agent for Volkswagen UK), number plates, new vehicle registration fee, the first year's Vehicle Excise Duty and VAT (calculated at 20%).  You can find out more about the Volkswagen model for selling ID vehicles by clicking https://www.volkswagen.co.uk/en/legal/mdp-explained.html.

If you are selecting any other Volkswagen vehicle (excluding the Volkswagen ID.3, ID.4, ID.5, ID.7, ID.7 Tourer or ID.Buzz) then prices listed are Manufacturer’s ‘On the road’ Recommended Retail Price. Actual prices are set by Volkswagen authorised retailers in their sole discretion – always obtain these prices from your chosen Volkswagen Retailer.  Recommended On-The-Road (OTR) retail prices include: delivery charge, number plates, new vehicle registration fee, the first year's Vehicle Excise Duty and VAT (calculated at 20%). Every effort has been made to ensure the accuracy of the information above. Prices are taken from the Volkswagen website - this website contains a large number of products and it is always possible that, despite our best efforts, some of the products listed may be incorrectly priced. Volkswagen may change prices at any time (this includes where there are government changes in regulation and/or legislation). There may be a delay to any price displaying correctly on our materials and it is always possible that, despite our best efforts, some vehicles may be incorrectly priced. Always check prices with your local retailer.

Please be advised we may not be able to provide valuations for vehicles which are outside certain age or mileage ranges, specialist or customised, or not registered in the UK. The actual sale price is dependent on a number of additional factors, which you can discuss further with your retailer. T&Cs will apply.