5 Service Promises
At Volkswagen, we want you to feel confident about the quality of service you'll receive - every time you visit us. That's why together with our network of Volkswagen Authorised Repairers we've devised the 'Volkswagen Service Promise'; 5 promises designed to help you manage the cost of motoring and making your life easier. Participating retailers only.
We are the Volkswagen Experts
Our Experts know the latest Volkswagen software inside out. They use bespoke tools and equipment, and all work is covered with a 2-year parts and 1-year labour warranty.
We’ll match any like-for-like written quote
This can be for maintenance, service, repairs or new tyres using Volkswagen Genuine Parts, from any garage within 5 miles.
We’ll keep you moving
Collection and delivery services are available. Please contact your local retailer for further information.
We’ll show you any work required by video
If an Expert identifies an issue, we’ll show you what it is via video before we put it right.
We’ll keep your car software up to date
Experts can update the software in your car so you enjoy the best performance and driving dynamics.